AutoNation Buick GMC West Sahara - Service Center

Service Was Great When you go to have your Vehicle serviced, look for Michael Aldridge, Service Advisor. He will explain everything to you on what needs to be done, and When you go to have your Vehicle serviced, look for Michael Aldridge, Service Advisor. He will explain everything to you on what needs to be done, and no unnecessary stuff where other places will tell you this and that needs to be fixed just to make some money from you. He makes you feel comfortable. No Rip Off. And the enviroment and customer service was great! More

Unsatisfied Their service guy was a little pushy the technician that did the inspection on my car put on the paper that all of my tires were at the correct PSI wh Their service guy was a little pushy the technician that did the inspection on my car put on the paper that all of my tires were at the correct PSI when they weren't and one of my tires has a nail in it that nobody seemed to notice More

Driving out on a Saturday to get my car fixed because it was recalled isn't fun. What is less fun is after my wife and I, in separate cars, are told that despite having the repair scheduled for 4 days, they was recalled isn't fun. What is less fun is after my wife and I, in separate cars, are told that despite having the repair scheduled for 4 days, they don't have the part. So we just wasted 30 minutes getting there to be told something that they should have known. Instead of a "We're sorry, how can we make this right?" we got a "What do you want me to do about it?" repeated over and over. UNBELIEVABLE. So, we reschedule. Something comes up so I need to change the time for my appointment and I get put on hold for 15 minutes, then I get transferred to a VOICEMAIL Box. So I call back, and it happens AGAIN. The THIRD phone call, I am told that someone will call me back shortly. An HOUR AND A HALF later I receive a phone call. In that time I just called another dealer and went with them. More