AutoNation Acura Gulf Freeway

Ronald Tripp Vail treated me like a friend instead of a customer. It’s great to see that personal touch in a salesperson. I will definitely get my next car here as well! customer. It’s great to see that personal touch in a salesperson. I will definitely get my next car here as well! More

I had a great experience and would do it again Thank You Again Thak You You Again Thak You More

The service of my vehicle was timely and great by Mario. I appreciate the professionalism and courtesies while I wait. Thanks I appreciate the professionalism and courtesies while I wait. Thanks More

Excellent Service! Very Professional, Expedite Service and very courteous staff. Auto Service Department Excellent Service, Matthew gave great guidance on the care and Very Professional, Expedite Service and very courteous staff. Auto Service Department Excellent Service, Matthew gave great guidance on the care and service of vehicle and they have helped me keep both my vehicles long. The Car Wash is amazing too. Thanks for all you do! Great Customer Service. More

Awesome service. Great customer service. Andrew and Mario are very courteous. I do recommend this dealership. Great customer service. Andrew and Mario are very courteous. I do recommend this dealership. More

My appointment was at 1pm and I arrive a few minutes early and was immediately met by Matt who was very nice and professional. Ask questions and advise it would be about an hour wait for oil change and early and was immediately met by Matt who was very nice and professional. Ask questions and advise it would be about an hour wait for oil change and car wash. Right he was and will continue to use AutoNation Acura for all my service for my Acura. More

Does not pay off trade in vehicle in a timely manner, has too few staff for the volume of customers they get. Expect 5+ hour wait times for the finance staff, another 4+ hours for detailing the vehicle, and too few staff for the volume of customers they get. Expect 5+ hour wait times for the finance staff, another 4+ hours for detailing the vehicle, and your petrol tank to not be filled completely. More

BUYER BEWARE. My old car hasn’t been paid off after trading it in weeks ago, additionally Acura Financial doesn’t show my lease in their system yet. Acura Financia My old car hasn’t been paid off after trading it in weeks ago, additionally Acura Financial doesn’t show my lease in their system yet. Acura Financial advised I call the dealership. I had to call six times to reach finance. They blame Acura financial for slow processing times. Acura Financial blames the dealership. Acura Financial says the dealership hasn’t technically received approved for my lease either. The finance department told me the same, so I asked if they wanted to give me back my car since it hasn’t been paid off and I don’t want late fees due to Acura’s tardiness. Absolutely frustrating experience, should’ve never even went to this dealership when it took eight hours just to lease a car only to have to come back the next day to sign. My Integra’s gas tank wasn’t even filled up completely after the detailing. All in all a terrible experience. Will absolutely not be getting a TLX in the future, will avoid Acura. More

Slow service, slow to get into financing, slow to get vehicle serviced/detailed. Slow to payoff a trade-in, and Acura Financial and the dealership blame each other for fault of why the lease still isn't vehicle serviced/detailed. Slow to payoff a trade-in, and Acura Financial and the dealership blame each other for fault of why the lease still isn't processed. More

Auto Nation Acura does right by me. They don’t try to oversell services and do a great job on what they do service. I recommend them They don’t try to oversell services and do a great job on what they do service. I recommend them More