AutoFair Hyundai
Manchester, NH
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891 Reviews of AutoFair Hyundai
Lease of Santa Fe Sport I had a very positive experience. I live over 2 hours away which is why I probably won't come in for routine service. I have already recommended your I had a very positive experience. I live over 2 hours away which is why I probably won't come in for routine service. I have already recommended your dealership to a fellow worker. More
Good Experience My experience with this purchase was very good and the sales person (Lloyd Kaplan) along with the sales consultant (Matt Gelinas) were knowledgeable, My experience with this purchase was very good and the sales person (Lloyd Kaplan) along with the sales consultant (Matt Gelinas) were knowledgeable, professional, and wonderful to work with. More
Review for hundai Really good experience and the sales man were friendly. The instant I came in I was greeted. It didn't take long for them to attend me and start meeti Really good experience and the sales man were friendly. The instant I came in I was greeted. It didn't take long for them to attend me and start meeting my needs. Soon after I was placed with the car I wanted and needed and there was no extra charges. More
My experience at Auto fair Excellent Service guranteed at Autofair dealership in Manchester Mew Hampshire. I would recommend this company to anyone, the team at Autofair are ver Excellent Service guranteed at Autofair dealership in Manchester Mew Hampshire. I would recommend this company to anyone, the team at Autofair are very precise and made my fiancée and I feel at home. We once again would like to say thank you to our Autofair Manchester Team. More
We don't know what our deals are I was very disappointed with AutoFair's handling of their deals, and overall customer service. I was on their website and happened to see a deal on a I was very disappointed with AutoFair's handling of their deals, and overall customer service. I was on their website and happened to see a deal on a lease of the 2016 Hyundai Elantra for $129 a month. There were 2 cars listed at the time, a gray and a blue one. I am a disabled driver. I drive with my hands, with one controlling the gas and brake, and the other holding a spinner knob on the steering wheel. I also walk with crutches. The salesperson did not inquire about my driving situation, instead just brings out the gray vehicle. We go out to see the vehicle and then he tells us that "it's a manual.. I wasn't sure." But he never asked prior to that. My dad, who was with me, said "He's disabled, that won't work," meaning my hands would be occupied. He brings that car back and then brings out the blue one I was interested in. We go check it out and I get excited because I think I'm going to be getting a good deal. He then informs us that that vehicle is not part of the leasing promotion. I correct him, saying that on the website it shows both cars. He says that they can't lease me a car that has miles on it. So after some back and forth he goes to get one of his managers who comes over and informs me that they can't lease me that car because of the miles but they can get me into a 2017 Hyundai Elantra for "around $150 a month lease." I agreed, but again I was disappointed because when the actual payment figures came out it was around $160 a month for a car with no miles on it, compared to the 2016 that I was interested in which had less than 100 miles on it. And they weren't willing to come down in monthly payments unless I was to put up more cash, but it was supposed to be $0 down, except for taxes and fees. They weren't clear, and I didn't ask at the time, why I would have to pay more to get a lower monthly payment, with the thinking that fees should be flat not fluctuate based on desired monthly payment. So I feel like I ended up paying more for the lease than I should have and that is confirmed the morning after when I happened to go back on their website and their deals changed (but were in the same promotional period as when I got the car, ending June 30), this time $119 a month on a NEW 2017 Hyundai Elantra. So now I really feel like I got screwed. Not a good experience with AutoFair. Should have heeded the advice of family and friends and won't be going back when they don't even know what their deals are and only want to make a sale. More
Best dealership experience I have ever had Very professional team, from the salesman to the finance team, even the service department, they were very professional and courteous. I will definite Very professional team, from the salesman to the finance team, even the service department, they were very professional and courteous. I will definitely be going back there again. More
Review Bill was very helpful but frankly too talkative. He was 100% knowledgeable about vehicles and was great at trying to match our needs. My only compla Bill was very helpful but frankly too talkative. He was 100% knowledgeable about vehicles and was great at trying to match our needs. My only complaint with him is that he talked and joked far more than necessary. My daughter's car had a check engine light come on twice. First time she was told it wasn't anything, second time she had to leave it overnight then a part needed to be ordered. she told me the service people were nice but condescending to her and her sister, assuming neither of them knew anything about cars since they were female. this couldn't be further from the truth. Finance experience was awful. I wanted to pay the full lease up front. I had to come back 4 times before this could be accomplished. Phil was very apologetic but this was annoying, to say the least. I had an excellent conversation with Mike Neacy who clearly explained to me what was up with the check engine light and possible problems with leases. i appreciated his time to clearly explain the service process. More
New Hyundai 2016 Tuscan Eco 100 % Satisfied with my purchase. Autofair Hyundai is a great dealership. I left Toyota unsatisfied. I was a customer with Toyota for years. I did no 100 % Satisfied with my purchase. Autofair Hyundai is a great dealership. I left Toyota unsatisfied. I was a customer with Toyota for years. I did not like how they wanted to sell me a vehicle I didn't like. When leaving Toyota I thought of the Tuscan and decided to pull into Autofair Hyundai to check one out. Upon entering the lot I was greeted by Mike Neacy who invited my husband and I into the dealership. We sat down at his desk and talked about what I wanted. His questions identified my needs. From there we were asked if we wanted to take one out on a test drive. While sitting in the vehicle Mike explained all the features and functions of the vehicle. He stood out from every other salesperson I have ever met. In my past experiences at other dealerships I was kust given the keys to take it for a drive but not Mike I was really impressed take he took the time with me to go over the operational features. Not only did I drive it but something else happened that has never happened before Mike asked my husband if he would like to drive it as well. I loved that he included my husband in this experience as no one ever offered my husband to test drive it too. We drove back to the dealership and Mike got all the information needed for financing. The Fiance Manager was top notch. He made this sale happen! We eagerly agreed on the best option and went on to meet the warranty department who was great too. We listened and completed all the paperwork necessary. As our Tuscan was being prepped for us to drive home Mike gave us a tour of the building. He showed us the Service Department where I was introduced to the Service Manager who scheduled my first oil change. He gave me Service department business card. He took the time to explain the service hours and the phone number to reach the department to schedule appointments. We then met the sales manager who wanted to thank us and ask us if Mike had gone over everything with us. We told him yes and shook hands. He asked us if we would refer friends and family based on our experience and asked if we wouldn't mind a picture to post on Facebook. My husband and I gave permission and accepted a friend request from Mike Neacy to post our purchase on our Facebook page. If I had to do it all over again I would and I wouldn't change a thing. More
Best Dealership I have Been to I enjoyed my experience with Auto fair from beginning to end. I didn't feel like anything was pushed on me that I didn't go in wanting. David was a pl I enjoyed my experience with Auto fair from beginning to end. I didn't feel like anything was pushed on me that I didn't go in wanting. David was a pleasure to work with, very professional and personable. He was even patient when my 1yr old started to get tired and cranky. Thumbs up for David and Auto Fair. More
Hyundai purchase This is my 3rd vehicle purchased at Autofair and I will definitely go back in the future. The salesman, Mark Boudreau, and sales manager, Matt Gelina This is my 3rd vehicle purchased at Autofair and I will definitely go back in the future. The salesman, Mark Boudreau, and sales manager, Matt Gelinas, are very professional and very easy to talk to. The only complaint I do have is the time spent at the dealership to negotiate price and delivery of the vehicle. It just shouldn't take as long as it did to buy a car if you know what you want and the price you want to pay. More