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AutoFair Hyundai

Manchester, NH

4.4
890 Reviews

1477 South Willow Street

Manchester, NH

03103

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890 Reviews of AutoFair Hyundai

November 08, 2023

My finance manager was a deceptive liar. He prayed on my ignorance by tricking me into adding 40 dollars a month to my payment for worthless insurance. The service department cant find hole More

by rsweeney69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Greeley
Nov 08, 2023 -

rsweeney69 responded

You suck

Nov 13, 2023 -

AutoFair Hyundai responded

If there was a mistake on our end, then I sincerely apologize, but we run our business with straightforward and transparent professionalism. I understand you're upset and that we've lost your future business, but I'm concerned to see there's been some misunderstanding regarding your insurance coverage I'd like to step in and offer my assistance here. If you're willing to speak with me, please reach out at your convenience. Thank you, Matt Jimino - Finance Director - 603-634-0524

Nov 13, 2023 -

rsweeney69 responded

I want you to take the 40.$ off my payment and refund the money I paid in to your misrepresented insurance.

November 02, 2023

this dealer is still trying to push over retail markup salem don't nashua don't and they want your trade for nothing so go there and bend over More

by Edfeoli1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Donovan
Nov 02, 2023 -

AutoFair Hyundai responded

We're sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so it's concerning that you felt otherwise. I'd like the opportunity to discuss this further with you and see if we can make things right. Please feel free to reach out at your convenience. Thank you, Adam Donovan - Used Car Manager - 6036340584

November 01, 2023

This place is great, we purchased a used truck in 2014 and it was a very good experience, so we came back to them to purchase another car. The place is very clean and neat. The sales people were all ver More

by nd2retire2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik Apel
Nov 02, 2023 -

AutoFair Hyundai responded

We're so glad to know you had a great experience with us at AutoFair Hyundai, not once but twice! We truly appreciate your recommendations and look forward to serving you again in the future. Safe travels in your new car!

October 27, 2023

The dealership was patient and nonjudgmental. They will do their best to work with you. More

by darrenelliotroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Qualter, Adam Donovan
Oct 27, 2023 -

AutoFair Hyundai responded

We are very grateful for your review. Thank you from all of us at AutoFair Hyundai!

October 11, 2023

Excellent sales service, however, 2 1/2 hours to do the paperwork is rather painful More

by Kearneyirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 11, 2023 -

AutoFair Hyundai responded

While we're glad we could provide fantastic service during the sale, we apologize for any delay in completing the paperwork. It's never our intention to inconvenience our customers and we understand your frustration. We will keep this feedback in mind as we work to improve our customer service. If there's anything else you'd like to add, please feel free to reach out. Thank you, Matt Jimino - Finance Director - 603-634-0524

October 01, 2023

Nate was welcoming from the start to finish selling us a 2023 Elantra Hybrid Great! More

by simply Patricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate and Luke
Oct 01, 2023 -

simply Patricia responded

I've had great experiences with AutoFair Hyundai . Whatever info you need you can contact me. I will send anyone looking for a new car to your dealership and recommend they see Nate and if they need financing see Luke. Great team, wonderful experience!

Oct 02, 2023 -

AutoFair Hyundai responded

Patricia, thank you for sharing this glowing praise! We're elated that Nate, Luke, and the AutoFair Hyundai Team have earned your confidence. It's an honor to receive all this support. Enjoy your new 2023 Hyundai Elantra Hybrid!

September 30, 2023

Matt Jimino the finance director was quick to respond to my phone call and was prompt to answer all my questions regarding my purchase. More

by Mfull75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Demillo
Oct 02, 2023 -

AutoFair Hyundai responded

I'm sorry to read about your experience with the finance department. We aim for transparency and it's clear we missed the mark here. I understand how this could cause frustration, and if you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out at your earliest convenience. Thank you, Matt Jimino - Finance Director - 603-634-0524

Oct 05, 2023 -

AutoFair Hyundai responded

Thanks for taking the time to showcase Matt's premier assistance! Until next time, the team at AutoFair Hyundai wishes you safe miles ahead!

September 09, 2023

I had a nice gentleman named Brandon who was very helpful and explained everything in a way I understood. More

by Carlos_rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Blanchette
Sep 11, 2023 -

AutoFair Hyundai responded

Carlos, it's great to know that Brandon was able to assist you and make everything clear at AutoFair Hyundai. We appreciate your feedback!

August 31, 2023

Great customer service, Trey was personable, understanding and helped us purchase a used vehicle with ease! More

by Sepbl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Stevens
Aug 31, 2023 -

AutoFair Hyundai responded

We're glad to know that Trey provided you with stellar service during the sales process here at AutoFair Hyundai. We appreciate the positive feedback and hope you enjoy your new ride!

August 28, 2023

Given we were there on a Saturday, the dealership was busy but didn’t feel busy. It was clean and not load at all. More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saurav Chetteri
Aug 29, 2023 -

AutoFair Hyundai responded

Nicole, we're glad to know you had a comfortable experience at AutoFair Hyundai. Drive safely, and we hope to see you back again down the road!