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AutoFair Hyundai

Manchester, NH

4.4
891 Reviews

1477 South Willow Street

Manchester, NH

03103

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891 Reviews of AutoFair Hyundai

September 04, 2018

Great service! Was having trouble with my car and Mark got me in right away. The guys also arranged the shuttle so I was back to work in time for my next meeting. Gr More

by Wdguthrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
August 20, 2018

Autofair servixe Great service. In and out in no time. Very friendly professional Reviewed everything that was needed on the service appointment and was told the car More

by Ellen75441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
August 19, 2018

Review of my salesman. Bought a nice Hyundai Santa Fe today from autofair Hyundai. Our salesman Matt Critz was great. He’s only been there 4 months and was so kind and helpf More

by Zimmlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Critz
August 03, 2018

Excellent experience! Eric Martinez was incredible!! The first dealership I visited was IRA Toyota; it would have been my third consequtive vehicle thru them. They ordered two incorrect vehicles last pur More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martinez and Nick
July 28, 2018

Best car buying experience! Worked with Eric Martinez and he was attentive and professional. The total buying time was quick and easy! Looking forward to our next car purchase he More

by MICHELLE TOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martinez , Kevin Richardson
July 26, 2018

Genuine Experience Anthoney was an extremely patient person! He helped me get the best deal and listened to my concerns and answered all my questions. I walked away fee More

by Away94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, David Van Iten
July 18, 2018

Poor Service Department. Brought my wife's car in for Warranty work that was needed. Had to go back several times due to NO communication from the Assistant Manager (Anthony) More

by Not an AutoFair Hyundai fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Mehlig
Jul 28, 2018 -

AutoFair Hyundai responded

Thank you for taking the time to write about your experience at our dealership. We really appreciate every customer review that we get as it helps us to work to improve our processes to offer our customers the very best possible experience. With that in mind we sincerely apologize that you had such a difficult and frustrating experience with getting your vehicle repaired, that certainly is not at all what we want any of our customers to go through when dealing with us and it is completely unacceptable. You hit on some very key points in your review that have since been addressed to ensure that such a thing will not happen again in the future, and we are genuinely sorry that it is something that you experienced with us. We hope that you can accept our apologies for the communication and service breakdown on our side and will consider us in the future when getting your vehicle serviced. Once again we apologize for how frustrating this experience was and we hope that we see you again in the future

July 15, 2018

Very unhappy Had an appt at 11:00 for oil change and they didn’t get to the car until 12:40. They said they ran behind well that’s fine if a communication with a p More

by DivaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark gillispie
July 13, 2018

Quick I came in for service and was 30 minutes early. They still took my car and addressed all of my concerns. The staff was very courteous. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Donovan
July 12, 2018

Responsive, helpful, fair and professional Gave me an appointment right away, thorough review of car’s problems, upfront on all charges, very fair and professional. Will definitely use them ag More

by My Elantra Coupe
Recommend Dealer
Yes
Employees Worked With
David Van Iten
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