Auto Solution
Woodside, NY
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52 Reviews of Auto Solution
Worst Car Buying Experience Ever I have called several times from MA asking about the exact price. Drove 4 hours down to NY just to find out that they increase the price by $3,000 jus I have called several times from MA asking about the exact price. Drove 4 hours down to NY just to find out that they increase the price by $3,000 just for "Pre-certified certification" and you have no option other than to buy it. Before even test driving the car they make you get an insurance binder and Pre-approval with the bank, before test driving the car! The rate and the loan amount is the last thing they want to talk about only until they bring you into a private room and say that you are also forced into buying a different type of warranty for another $2,600 or they simply dont sell the car. This dealer is a waste of time and they should be removed from the industry. Do not go there! More
The Best Experiance Good costumer service, I'll will be referring them to family and friends. Spoke to barbara she was great she was very helpful and informative. The sal Good costumer service, I'll will be referring them to family and friends. Spoke to barbara she was great she was very helpful and informative. The sales people work as a team. I'm loving my new Car looks new low mileage and a fair price looking forward to the summer so that I can flash my new car! More
Thieves who rob you with a smile These people are all very nice to your face but boil down to low-life thieves. Their internet prices aren't real -- expect a $3K "certified pre-own" c These people are all very nice to your face but boil down to low-life thieves. Their internet prices aren't real -- expect a $3K "certified pre-own" charge on top of whatever price is listed. Oh yea, and even if you have cash to pay for your vehicle up front, they won't give you the advertised price (plus $3K) unless you use their financing. Oh, did I mention I put down a hefty down payment only for them to tell me at the last second that they wouldn't accept my trade-in (which they previously told me they would) and then put me through xxxx over the next MONTH as I tried repeatedly to get my down payment refunded. White collar crooks. This place epitomizes everything people hate and fear about used car dealerships. Good day. More
Love my Sentra! Went to see a Nissan Sentra because I hear it good on gas and price very good. I buy car same day and I drive home with my plates! :) Gracias Auto sol Went to see a Nissan Sentra because I hear it good on gas and price very good. I buy car same day and I drive home with my plates! :) Gracias Auto solution!!!! :D More
Love my car thank you auto solution FIRST I WENT TO MAJOR WORLD TO GO LOOK AT A CAR IS ON NORTHERNBLVD I WENT INSIDE AND A SALESPERSON VERY RUDE NAME JONNY HELP ME I TOLD HIM I WAS LOOKI FIRST I WENT TO MAJOR WORLD TO GO LOOK AT A CAR IS ON NORTHERNBLVD I WENT INSIDE AND A SALESPERSON VERY RUDE NAME JONNY HELP ME I TOLD HIM I WAS LOOKING FOR A SPECIFIC VEHICULE I SAW ON THEIR WEBSITE HE TOLD ME THE CAR HAD BEEN SOLD I WAS VERY DISSAPOINTED SO I LEFT FROM THER COUPLE OF BLOCKS FROM THERE I FOUND THIS WONDERFUL DEALERSHIP NAMED AUTO SOLUTION WHICH HAD VERY WONDERFUL CARS I WAS LOOKING FOR A 2013 HONDA ACCORD EXL WHICH THEY HAD IT VERY CLEAN NO ACCIDENT 1 OWNER AND SALESPERSON (KEVIN) HELP ME WITH ALL MY QUESTION AND EXPLAIN EVERY DETAIL ON THE VEHICULE I WAS MORE THAN HAPPY I DID THE CREDIT APPLICATION THEY GOT ME IN AND OUT WITH A WONDERFUL APPROVAL GAVE ME MY PLATES RIGHT AFTER I SIGN MY CONTRACT. SAVE TIME OF GOING TO DMV TO GET THEM VERY FAST AND EASY THANK YOU AUTO SOLUTION FOR YOUR WONDERFUL SERVICE YOU PROVIDE ME. TRULY RECOMMEND THEM TO ANY FRIEND OR FAMILY. More
Could'nt go wrong with this deal! Called the dealer a week prior seen the car for sale on CarGuru spoke to Tiffany she was great explained how the financing works so I could be prepar Called the dealer a week prior seen the car for sale on CarGuru spoke to Tiffany she was great explained how the financing works so I could be prepared with all the right paperwork. On Saturday me and my wife went in to see the Acura TL we have been looking for the longest time. Kevin test drove the vehicle with us and it drove like a beauty. The paperwork process didn't take much time. I had read other reviews before about having a bad experience here due to the wait. I guess we got lucky because it wasn't that busy yet so it went fast. As we waited in the private customer waiting lounge where we enjoyed some fresh coffee with a huge flat screen TV. The overall experience was great and the car is amazing. Thank you Kevin fiancé manager and Auto Solution you guys treated us great and we were very comfortable at your facility. More
FRAUD This dealership is a FRAUD. The sales people LIE. Make promises that they do not keep! IF you make the dumb decision to purchase here make sure you ge This dealership is a FRAUD. The sales people LIE. Make promises that they do not keep! IF you make the dumb decision to purchase here make sure you get everything in writing. First off they lie about prices, they will make up charges so once you get to signing the deal the cars is $6,000+ what they tell you it will be. They sell cars with missing parts and promise they will provide them but never do. When you call to speak to the person who sold you the car they lie and say they are not there. They do not return phone calls. The manager doesn't feel like he is responsible for his salespersons lying and is entirely rude. This was my first time buying from a private dealer and it was a horrible horrible experience. I'm writing this as a warning because I really don't want anyone else to go through this. More
Sleazy Car Dealership The advertised price of the car is not the actual price, there is a $2995.00 "Certification Fee for the "Dealerships" Managed Warranty. Before going The advertised price of the car is not the actual price, there is a $2995.00 "Certification Fee for the "Dealerships" Managed Warranty. Before going to the dealership I had called several times asking "is the advertised price the full actuall price /any extra fee's etc." I was told no extra fee's, I was lied to. I was looking at a 2014 VW with about 24K miles: when I told the Salesman I didn't want their "Certified Warranty" I was happy with the VW Warranty he asked "How do you know the VW warranty is still valid"? Every "High Pressure sales tactics" was employed by the sales man then his Mngr. I kept asking "I just want the actual price your asking for the car, I'm buying a car not a Finance package". Finally the Mngr; told his sales man "This guy is an educated consumer, this isn't going to work" (i.e. the High Pressure Sales Tactics" (trying to muddle the sales price in with Financing payments, adding different Fee's, etc.). If you want a sleezy experience - go to Auto Solution! More
Amazing Service Corey is amazing here! My husband & I found the most awesome care here after my horrific accident and he was so accommodating to my handicap from the Corey is amazing here! My husband & I found the most awesome care here after my horrific accident and he was so accommodating to my handicap from the accident that he wheeled me across the dealership in my wheelchair as I was struggling to walk. I would certainly recommend them & they offer financing there too. We are very happy with Auto Solution & I LOVE my car! Needless to say - it's so much better than the heap of twisted metal I was found in from my accident. More
JUST WHAT I WAS LOOKING FOR Clean facility, great inventory and most of all a great sales team. Corey was the sales representative that navigated me through the entire car buying Clean facility, great inventory and most of all a great sales team. Corey was the sales representative that navigated me through the entire car buying process. I will definitely be a repeat customer at Auto Solution. More