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Austin Ford Chrysler - Service Center

Austin, MN

4.6
114 Reviews

114 Reviews of Austin Ford Chrysler - Service Center

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May 14, 2024

Had a good experience with the service department. Checked everything out in a timely manner. Nice staff. Answered all my questions. Got me back on the road More

by briangenegunsallus
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson great service manager
May 15, 2024 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brian, for choosing Austin Ford Chrysler!

May 12, 2024

I have always had good service from Austin Ford, and I especially like the fact that they come to my house to pick up the car when I need service. More

by harriet.le.ulland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop manager
May 12, 2024 -

Austin Ford Chrysler responded

Harriet, thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2024

They gave me a ride home and delivered my car when the service was done , Awesome ! More

by jlcrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 02, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

April 30, 2024

Very easy to deal with and very accommodating. Would definitely recommend the dealership. Nice work More

by crystal_12810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 30, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback!

April 26, 2024

I like the local service and friendly employees in the service department. I will be transitioning much of our auto service to Austin Ford Chrysler. More

by jbernard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

April 19, 2024

I called-drove the car there and within 2 hours the car was ready! Great service More

by hapy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

April 17, 2024

Very helpful, kept me up to date on my status. Also great with getting my vehicle set up and on my way More

by dougadamsadamsink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Austin Ford Chrysler responded

Doug, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

April 08, 2024

Good oil change and servicw. Little slow getting the keys back after the oil change but could see it was a very busy day in the office. More

by moswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure office staff
Apr 08, 2024 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

This dealership has quality people doing an awesome job for their customers. Hats off to you More

by spersinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. Steve, Randi, and our team appreciate your business and hope to see you again soon!

March 23, 2024

They are always a joy to deal with. We have loved dealing with Lindsey and staff. More

by jimbetholsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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