115 Reviews of Austin Ford Chrysler - Service Center
I called the owner, Scott Swelland, and asked him about getting new Michelin’s for my 2012 Edge. The price quoted was good for the Premier LTX tires, so I asked him to order the tires, The Service Depart getting new Michelin’s for my 2012 Edge. The price quoted was good for the Premier LTX tires, so I asked him to order the tires, The Service Department got me in to install the tires the day after they received them, so everything was complete in just 3 days. We have always had great customer service at Austin Ford, and we enjoy how professional Jim Winters, in the Service Department is. More
Your Service Manager/Writer Jim Winter is Awesome Asset to your dealership and it’s customers. His experience and knowledge of Ford Vehicles is refreshing,It’s not about the sale, it’s about addressing the to your dealership and it’s customers. His experience and knowledge of Ford Vehicles is refreshing,It’s not about the sale, it’s about addressing the issue with your vehicle. More
The service department at Austin Ford is great! I totally trust their advice and the work done. I was in for an oil change, and they told me I needed tires. They showed me what was wrong, and helped me to pi trust their advice and the work done. I was in for an oil change, and they told me I needed tires. They showed me what was wrong, and helped me to pick out the best tires for my car. More
The service and parts people were great. The phone and In person service was on point and so far the work looks like it was done right. person service was on point and so far the work looks like it was done right. More
I had some transmission problems with my F-150 but Ford and the dealership took care of me! Austin Ford's service department has been fantastic. and the dealership took care of me! Austin Ford's service department has been fantastic. More
Jim always gets me in right away! I typically am last minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! More
Service Usual great service,service manager,Jim,Is very pleasant and service oriented even though I didn't lease my current vehicle from this dealership becau Usual great service,service manager,Jim,Is very pleasant and service oriented even though I didn't lease my current vehicle from this dealership because they didn't locate a vehicle I wanted but I found at Apple Valley Ford in Apple Valley,Mn More
Austin automotive service shop is top notch got my work truck diagnosed and repaired same day so I had little downtime great communication with what the problem was and how to fix it truck diagnosed and repaired same day so I had little downtime great communication with what the problem was and how to fix it More