Austin Ford Chrysler

I would like thanks Jesus for the help I found my dream car F-150 with the good price tires color everything I looking for thanks car F-150 with the good price tires color everything I looking for thanks More

First off let me say that over the years, I have purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things I do after getting home with a newly purchased vehicle, is to remove the dealers logo from the car. I normally do not believe in free advertising for dealerships. However, with Austin Ford, I have made a very big exception to my rule. In my experience with the staff and the way I was treated, I am happy to submit this rating and keep the Austin Ford logo on my new Expedition. (at least for a little while...smile). I will honestly say that I cannot remember ever having been treated so amazingly well, received a fair trade in value, or had follow up inquires and/or questions answered in such a positive manner. Every staff member, Randi Abbe, Steve, Joleen, and Josh, were extremely professional, polite and pleasant to work with. They all seemed to be genuinely happy working there and that attitude was reflected in their interaction with me and other customers I overheard talking with them. There is a Ford dealership within 3 miles of my home, with more staff and a larger inventory. Austin Ford is about 80 miles away with a smaller staff. I plan to use the closer dealership for routine maintenance and service for obvious reasons, but from now on will give priority to Austin Ford for any future vehicles I may consider. More

Jim always gets me in right away! I typically am last minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! More

Excellent This is the second vehicle I have purchased from Austin Ford through Randi. Great experience both times.Randi is very courteous and helpful. Both Rand This is the second vehicle I have purchased from Austin Ford through Randi. Great experience both times.Randi is very courteous and helpful. Both Randi and Steve were very honest and up front. More

Service Usual great service,service manager,Jim,Is very pleasant and service oriented even though I didn't lease my current vehicle from this dealership becau Usual great service,service manager,Jim,Is very pleasant and service oriented even though I didn't lease my current vehicle from this dealership because they didn't locate a vehicle I wanted but I found at Apple Valley Ford in Apple Valley,Mn More

Austin automotive service shop is top notch got my work truck diagnosed and repaired same day so I had little downtime great communication with what the problem was and how to fix it truck diagnosed and repaired same day so I had little downtime great communication with what the problem was and how to fix it More

Added performance parts to '19 Mustang GT PP2 Great service adding my Vorslhag performance parts. I can't wait to sign up for a Brainerd International Raceway drivers school session. I am lookin Great service adding my Vorslhag performance parts. I can't wait to sign up for a Brainerd International Raceway drivers school session. I am looking forward to setting the camber to -3.5 degrees and getting better tire wear out of my Michelin Pilot Sport Cup 2 tires. Special thanks to Jim for telling me about the buy three tires and get one free. I didn't get the mechanics name but I sure would like to thank him. He was patient and did a great job. More

Purchased a 2019 EcoSport. The dealership was very attentive to all my needs. Joleen the office manager and Jesus the sakesperson were great. No pressure whatsoever. We did all of the paper work via t attentive to all my needs. Joleen the office manager and Jesus the sakesperson were great. No pressure whatsoever. We did all of the paper work via text because of Covid-19. I highly recommend this dealership to everyone. More

My appointment was for warranty work. The service was prompt. The staff was congenital. Extra words are not needed but I will continue to write to make you happy. prompt. The staff was congenital. Extra words are not needed but I will continue to write to make you happy. More

Great customer service. All employees were very knowledgeable. Great place to buy a vehicle. Was always updated about the status of the vehicle we had ordered knowledgeable. Great place to buy a vehicle. Was always updated about the status of the vehicle we had ordered More