Auffenberg Volkswagen

One of the most important things to me when buying a car is THE SERVICE DEPT and Auffenberg Volkswagen Service Dept has been the BEST SO FAR and I have been leasing different types and brands of cars for is THE SERVICE DEPT and Auffenberg Volkswagen Service Dept has been the BEST SO FAR and I have been leasing different types and brands of cars for some time And VW SERVICE DEPT AND ALL OF THE PEOPLE IN THE SERVICE DEPT ARE EXCEPTIONAL THE MECHANICS ARE SUPER THE WAY THEY EXPLAIN EVERYTHING AND KNOW THE VEHICLE AND ALL OF THE SERVICE ADVISORS ARE EXCELLENT ESPECIALLY THE MANAGER, JOSH THE SERVICE DEPT IS ONE OF THE MOST IMPORTANT PARTS OF BUYING A CAR CAUSE WHEN SOMETHING IS WRONG YOUR OUT OF A CAR More

I was greeted with a smile and friendly attitude! Everything was explained and completed with satisfaction! Overall experience was excellent! Everything was explained and completed with satisfaction! Overall experience was excellent! More

Very friendly and helpful staff. They did not force any decisions regarding repairs but rather explained them and then let me make the decision. Easy and helpful people to work with They did not force any decisions regarding repairs but rather explained them and then let me make the decision. Easy and helpful people to work with. Ashley was great! More

Auffenberg has a good customer service and quick service on the shop side and well informed at all times on the shop side and well informed at all times More

My dealership experience was exhausting and frustrating, the sales manager needs to improve his customer service skills! the sales manager needs to improve his customer service skills! More

Car buying was easy and no hassles. Tristan walked me through options and then found the car that fit my dreams. She was great to work with. Tish in the business office was also extr Tristan walked me through options and then found the car that fit my dreams. She was great to work with. Tish in the business office was also extremely nice to work with. At the end of her busy day she still was friendly but also on track to finish paperwork up as quickly and carefully as possible. Great team work from both professionals. More

John Hollenkamp is the bomb ditty! He made driving different brands in 1 location super easy. Highly recommend He made driving different brands in 1 location super easy. Highly recommend More

McKailah was very professional and helpful throughout our visit and sold us a great car! visit and sold us a great car! More

This time I did not receive a video of the work done, the inspection, or the recommendations, which surprised me. which surprised me. My car is still under warranty. inspection, or the recommendations, which surprised me. which surprised me. My car is still under warranty. More

Pretty good. Was unhappy I had to go to the dealer to get my brakes replaced (after only 37,000 miles). Charged me double. That’s restraint of trade Was unhappy I had to go to the dealer to get my brakes replaced (after only 37,000 miles). Charged me double. That’s restraint of trade More