Auffenberg Volkswagen

Great customer service ! Demarius was great and soo helpful !! I will definitely be going back !! Demarius was great and soo helpful !! I will definitely be going back !! More

Worth the time I spent looking for cars listening informative respectful and nice fantastic people informative respectful and nice fantastic people More

Everyone we dealt with were all very professional and helpful Alec and Kat were very knowledgeable witht he Volkswagon and the finanicing process helpful Alec and Kat were very knowledgeable witht he Volkswagon and the finanicing process More

Everyone at the dealership were very professional and very friendly. Alec was knowledgeable and about the car and the financing options we were weren't sure what we wanted. Kat was great with the leasi very friendly. Alec was knowledgeable and about the car and the financing options we were weren't sure what we wanted. Kat was great with the leasing details and process. More

Yemi: I came for a Kia and left with a Lexus. I appreciated his pleasant and complete transaction management of buying a car. He was informative and attentive. Pleasant and resourcefu a Lexus. I appreciated his pleasant and complete transaction management of buying a car. He was informative and attentive. Pleasant and resourceful. I started at the Kia store, attracted to a Sorento, and finished with him at the VW store with a Lexus. All the Auffenberg team that I encountered were upbeat, pleasant and professional. They made it work. It's no wonder that there's an Auffenberg Island of dealerships in Shilo Illinois. The service is a winning proposition. More

My experience here was great. Demarius was very informative about the leasing process. Everything was explained well and the entire process was quick but not at all rushed. Demarius was very informative about the leasing process. Everything was explained well and the entire process was quick but not at all rushed. More

Jay was a great salesman. I never felt pressured or like he was trying to sway me one way or the other. The process was super easy by getting my financing in place beforehand I never felt pressured or like he was trying to sway me one way or the other. The process was super easy by getting my financing in place beforehand and cut down my time spent in the dealership that day. Overall it was a good experience! More

Demarius was quick to respond and helped me have a great experience. i would highly recommend him to anyone. experience. i would highly recommend him to anyone. More

Good I guess. My car was driven after new tires were placed, so they didn't get the shaking nor the hesitation/sluggish sound of my engine. My car was driven after new tires were placed, so they didn't get the shaking nor the hesitation/sluggish sound of my engine. More

I love coming to Auffenberg Volkswagen for my service maintenance. The service manager Larry is awesome like always! I would recommend anyone coming there to buy, trade or for service on their vehicle! I maintenance. The service manager Larry is awesome like always! I would recommend anyone coming there to buy, trade or for service on their vehicle! If there was an option for 100 stars for satisfaction I would! Thank you, thank you! See you guys soon. More