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Auffenberg Volkswagen

Shiloh, IL

4.6
177 Reviews
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1122 Auffenberg Avenue

Shiloh, IL

62269

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Showing 177 reviews

January 17, 2026

The service team was very informative in explaining the maintenance and repairs needed to my vehicle. More

by DUGREEN618
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Larry, Josh and alex.
January 15, 2026

Jon was excellent! Finance was so smooth! Excellent customer service from an overall caring team! More

by ROBERTS.CM.80
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jon Ballas
January 15, 2026

Great experience from beginning to end. Everyone I interacted with was very friendly and knowledgeable. More

by RHOERCHER
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Recommend Dealer
Yes
Employees Worked With
Josh Douglas
January 14, 2026

My appointment advisor was Friendly and efficient and I appreciate the car wash as well More

by BIRKENMEYER5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t know
January 14, 2026

Good and Fast but did not like the 330 dollars check out fee and the 3% add for using a Credit Card More

by CLARKMADDOX33
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ashley
January 13, 2026

Demarcus was very professional and made sure to meet all my needs in my new vehicle! I’m very happy with my purchase! More

by 1993PROFESSIONAL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Demarius Williams
January 13, 2026

everybody was very helpful and i will come back to get my car serviced again More

by shwnmrtn1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
josh
January 09, 2026

Scheduling, drop off and pick up all went well. Work performed as requested. We have been Auffenberg customers since 2012, liked them much better than other VW dealers in St. Louis area. More

by prairiegardener
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tanner Martin & Svc Manager Larry Haines knowledgeable and very helpful
January 06, 2026

AUFFENBERG WILL MAKE IT HAPPEN TOO THE BEST TRANSPORTATION NEED POSSIBLE.GREAT SALESMAN,AND SERVICE DEPARTMENT. More

by TW9622915
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
DEMARIOUS WILLIAMS
January 05, 2026

Staff was Professional and efficient. Kind and informative and eager to assist me. Beautiful smiles and they seemed eager to serve with a smile. More

by DSIMPKINS128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown but I think ot was brian
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