Auffenberg St Clair Auto Mall
O'Fallon, IL
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6 Reviews of Auffenberg St Clair Auto Mall
Bought used SUV in fall 2021. Sales person Justin was great. Service was terrible. Drove car off lot and within minutes the check engine light cane on. Turns out they never bothered to check air in ti great. Service was terrible. Drove car off lot and within minutes the check engine light cane on. Turns out they never bothered to check air in tires, brake fluid level, power steering fluid level. All were WAY LOW. Then the oil change was even worse. There was old oil all over the bottom of car dripping over my driveway. Then a week and 75 miles into owning, brake light came on. Need new brakes after dealer said they were good. STAY AWAY! More
Went to buy a car and sale man wanted to put me and my daughter in what he wanted and when we walked out he sent a nasty text to my daughters personal phone I would upload it but I can't won't b back here daughter in what he wanted and when we walked out he sent a nasty text to my daughters personal phone I would upload it but I can't won't b back here u should really treat women with more respect More
Bad Service Please be very careful buying used cars from this dealership. I was sold a car that did not have any fluids in the car ( oil, or windshield washer). I Please be very careful buying used cars from this dealership. I was sold a car that did not have any fluids in the car ( oil, or windshield washer). I also walked away with the car to be called back in the office and my lifetime oil changed was take away. Also was the asked for personal references anonth later. Auffenberg is unprofessional and lack common core dealership sales/financial knowledge. More
Disgusting attempt to contact car salesman When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know wha When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know what you want????????????? WELL LETS SEE YOU SELL CARS MAYBE ITS ANOTHER NEW CAR???? I am buying a new Nissan but probably NOT from Auffenburg! More
Great team to work with... Great vehicle!! I went into the dealership looking to get out of my vehicle. I thought I wanted a better car, not planning to buy a NEW one! I love my sales team fr I went into the dealership looking to get out of my vehicle. I thought I wanted a better car, not planning to buy a NEW one! I love my sales team from Kia! Jason, Mike, everyone! I bought this vehicle on New Year's Eve! They did not have exactly what I wanted, but found it at another dealership and got it for me before the end of the year. I love my 2015 KIA Sorento.... They were easy to work with, did what they said they would and I would go back when I am ready for another vehicle, you have to try them... Thanks guys!!! More
The Purchase It was easy and fast, but not rushed, I told him what I was looking for, and I got it. They were friendly and made me feel very comfortable. It was easy and fast, but not rushed, I told him what I was looking for, and I got it. They were friendly and made me feel very comfortable. More