Auffenberg Nissan
Shiloh, IL
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I was very happy with my service. The dealership is lovely, clean, and welcoming. The waiting/work space makes it easy to stay engaged with my work, so I don't miss out while waiting The dealership is lovely, clean, and welcoming. The waiting/work space makes it easy to stay engaged with my work, so I don't miss out while waiting for my car. I will say the absolute best thing about my service and why I will always be coming back is Jeanine Johnston! It is so refreshing to have a service provider who DOESN’T talk down to me because they assume, as a woman, I don’t know anything about cars. She is smart, warm, and honest. It was a pleasant surprise to have her tell me, truthfully, what needed attention now and what we would do down the line. I felt like she was looking out for me, my car, and my wallet. She is a gem! More
Great service and service representative Joe Voss. Service manager Dakota has put together a great team who are courteous, helpful, and understanding of their customers concerns. Service manager Dakota has put together a great team who are courteous, helpful, and understanding of their customers concerns. More
I always take my Rogue her for maintenance as I always get the best service from everyone. Especially Jeannine...she always takes the best care of mine and my cars needs and is always there to let me kno get the best service from everyone. Especially Jeannine...she always takes the best care of mine and my cars needs and is always there to let me know what's going on and how long it might be before its done. This time was no exception. I love that I get a text with what they've inspected, what is recommended and that I can chose what I want done at that time More
Good price, car was not detailed like it was supposed to be. Only solution given by salesman was to waste my time going back to dealership 25 minutes out of my way then wait to get something done that shoul be. Only solution given by salesman was to waste my time going back to dealership 25 minutes out of my way then wait to get something done that should have been done the day before I came back to pick up? Now it is doubtful I will get service work done here with no trust factor, which is unfortunate. More
A professional and prompt experience as usual. I am so happy with my Nissan purchase. I am so happy with my Nissan purchase. More
Plenty of inventory to choose from. Thank you to Thomas for his friendly service. Reasonably priced. Thank you to Thomas for his friendly service. Reasonably priced. More
I was very pleased with the service that I had done and the service lady that waited on was very nice to us and treated us with respect and she always very happy and we like Her very much and we will be lo the service lady that waited on was very nice to us and treated us with respect and she always very happy and we like Her very much and we will be looking for her on our next visit tell her we said thanks for a job well done and God bless you all. More

