Auffenberg Hyundai
O'Fallon, IL
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590 Reviews of Auffenberg Hyundai
I was very pleased with the overall car buying experience. I was expecting to have to haggle back and forth on price, but really felt like I was given an honest, up front, best-possible price on experience. I was expecting to have to haggle back and forth on price, but really felt like I was given an honest, up front, best-possible price on the specific vehicle I was looking for. I felt like a valued customer, even early on in the vehicle search process. Tony was wonderful to work with, very friendly and accommodating. He even suggested a longer test drive to ensure that I was truly satisfied with the vehicle prior to purchase. More
I left upset my first night there as the price negotiated and agreed upon ended up $500 more on paperwork because they said I could only take one or another of the rebates. However, my saleman, Pat, and the and agreed upon ended up $500 more on paperwork because they said I could only take one or another of the rebates. However, my saleman, Pat, and the sales manager the next day, made things right, admitting to their mistake and I drove off the next day in my new car. More
I dealt with sales consultant, Tim Ave. I had done my research and pretty much knew the car and features that I wanted and I let him know that up front. He listened well and was able to answer all my qu research and pretty much knew the car and features that I wanted and I let him know that up front. He listened well and was able to answer all my questions. He was personable and up front throughout the selection and purchasing process. There were never any surprises. Overall, it was a very positive experience. More
Andy was very thorough in guiding me through the steps of purchasing a new 2013 Hyundai Somata Limited. He answered all my questions and I feel, try to get the best deal possible for me. He explained how thi purchasing a new 2013 Hyundai Somata Limited. He answered all my questions and I feel, try to get the best deal possible for me. He explained how things work on the new vehicle and helped with much of the programming such as the blue tooth and blue link. He offered to put pin stipe on my car and added a cargo net for me. Andy is truly a good salesperson and friendly. More
Everyone at the dealership is outstanding. When my friends talk about a new car I recomend this dealership. Brandon Rea is the nicest salesperson that we have delt with. friends talk about a new car I recomend this dealership. Brandon Rea is the nicest salesperson that we have delt with. More
Couldn't have been happier with the service. Very quick, straight to the point, fair price, etc... This is the second car we've purchased from Auffenberg and it won't be the last! Jake and Christi Bye straight to the point, fair price, etc... This is the second car we've purchased from Auffenberg and it won't be the last! Jake and Christi Bye More
The reasons I have given these ratings is as follows: The reasons I have given these ratings is as follows: Customer Service - Sometimes they are very busy and I don't get right in and out. As I under The reasons I have given these ratings is as follows: Customer Service - Sometimes they are very busy and I don't get right in and out. As I understand it, when they offer me a car wash, it should not take an additional 30 minutes or more. Jeremy and his porters do work very hard. Quality of Work and Friendliness - The quality of work is always top notch. Whichever car I might've brought in there looks and runs great. The friendliness of every employee cannot be beat. I am greeted and made to feel like a valued customer. Overall experience - Well, because of the 4 in Customer Service, I do not feel justified in giving a 5 this time, but Auffenberg Hyundai is the only dealership I deal with; my husband and I are repeat customers several times over, pretty happy with the whole experience. Great deals, great cars, good people past and present work there. Price - We are very happy with the Priority Club, and the oil changes are covered for now. To Kevin Quayle and his crew including the mechanics in the bays, great work! More
I needed a new car, so I was checking out the cars at the Hyundai dealership. While I was checking out the cars I noticed a flirtatious wink from a Veloster on the lot. I walked around looking at other cars, Hyundai dealership. While I was checking out the cars I noticed a flirtatious wink from a Veloster on the lot. I walked around looking at other cars, but when I walked by, she winked again. I got her fob from the office and offered to take her for a ride. I drove her down a secluded country road for a while. I liked how she felt. I pulled over, stopped, and looked her over. I liked what I saw. Her ride was a tad bumpy, but she was confident in where she was going. I knew then that a one night stand would never be enough. Now she winks from my driveway. . . . . . . . AT EVERY JERK THAT PASSES MY HOUSE! Randy More
I had a good experience. I felt that it was somewhat difficult in that there was not a car for me to see before having to make my purchase. I do not pick my car up until Monday, so I am quite hopeful t difficult in that there was not a car for me to see before having to make my purchase. I do not pick my car up until Monday, so I am quite hopeful that everything will be to my expectations. I will feel much better when my care is there and it is everything I wanted. More