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Audi of Smithtown
Saint James, NY
290 Reviews
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Showing 290 reviews
March 27, 2021
Had a great remote buying experience with Brandon Nelson, he always kept us in the loop through the whole process. I would recommend Audi of Smithtown for making a buying experience easy and driving away wit he always kept us in the loop through the whole process. I would recommend Audi of Smithtown for making a buying experience easy and driving away with a smile! I am sure l am leaving out a few names but everyone was friendly and l will be back again someday, if my dream comes true and buy that R8 in the showroom! More
by rick120
Employees Worked With
Phone operator, finance person and manager, Brandon Nelson
Helpful February 08, 2021
I called the Audi of smithtown on a Friday to bring my car for New york sate inspection the server department told me you can come in at 1:15 on Saturday and will have your car inspected. Saturday i dr car for New york sate inspection the server department told me you can come in at 1:15 on Saturday and will have your car inspected. Saturday i drove to Audi of Smithtown 45 minutes to the dealer I got there and the service technician told me that I don’t have any appointment for you. you have to wait 4pm to get your car in the service !!it’s not the first time it’s a second time I brought this car from this guys but a year and a half ago promise me a loaner car this and that they always find excuse for loaner cars that they dont have One I had to go to a local shop to get my car inspected how do you gonna run the business if you tell a customer to come there to get this car for service and it’s not getting done is this how do you run business well I was wondering why it’s only one service guy there and he wanted me to sit there for four hours during the Covid and I choose not to I left so if the manager really cares about this rating then you should contact me because I got a lot more to say!!! More
by MAzemi
Employees Worked With
Robert Rofrano
December 29, 2020
Service was excellent and fast all the time never had a problem at this dealership because the people over there are professional and care for your car problem at this dealership because the people over there are professional and care for your car More
by Casimirernst
Employees Worked With
Robert Rofrano, Steven La Gala, Christopher Guy
December 28, 2020
Excellent quick service. All work completed to perfection in a timely manner. Beautiful clean showroom, shop, and waiting area. Looking forward to future service appointments when required maintenance is due in a timely manner. Beautiful clean showroom, shop, and waiting area. Looking forward to future service appointments when required maintenance is due. More
by Leroy165
Employees Worked With
Christopher Guy
December 27, 2020
Thank you for helping us purchase a wonderful new 2021 Q3 . Our salesman Brendan gave us time snd space to check out the vehicle . He took an hour to teach about all of our Audi . He was fantastic. . Our salesman Brendan gave us time snd space to check out the vehicle . He took an hour to teach about all of our Audi . He was fantastic. More
by gil21823
Employees Worked With
Brandon Nelson
December 04, 2020
Yanique McBride was a pleasure to work with and made my purchase a breeze. Audi of Smithtown has one of the best selections on Long Island. purchase a breeze. Audi of Smithtown has one of the best selections on Long Island. More
by Mjperr
Employees Worked With
William Diliberti, Yanique McBride
November 26, 2020
Asked to drive the car and was thinks sorry the manager is using it come back tomorrow Took the car for a drive and had no fuel Was asked to leave a deposit, the link didn’t work. I asked for a writ is using it come back tomorrow Took the car for a drive and had no fuel Was asked to leave a deposit, the link didn’t work. I asked for a written quote as I didn’t want to leave a deposit without an agreement. Sales manger wrote me a rude email saying they can’t hold the car without a deposit which I never asked them to because the link was broken. Then they told me the car was taken someone else left a deposit Renee andBill were odd to deal with More
by Ray
Employees Worked With
William Diliberti, Renee Albertelli
November 23, 2020
Being a first time Audi owner was thrilled to have the pleasure working with Yanique McBride!! She made the sale of my new Audi quite enjoyable and so simple! Love my new Q5... Yanique is a true asset to pleasure working with Yanique McBride!! She made the sale of my new Audi quite enjoyable and so simple! Love my new Q5... Yanique is a true asset to Audi of Smithtown!! Thanks Yanique!! She’s the Best!! More
by lsquiciarino
Employees Worked With
Yanique McBride
November 05, 2020
SO...here is the most recent update: Received a call from the "owner" who now says his name is Maurice. He was on a 3 way call with an Audi VP named Paul. They wanted to know what they could do to make this the "owner" who now says his name is Maurice. He was on a 3 way call with an Audi VP named Paul. They wanted to know what they could do to make this right. That was 2 days ago...haven't heard from them since. Makes me wonder just how interested they were in trying to help fix my nightmare experience. In my opinion...AVOID this dealership. More
by marilynjdoyle
Employees Worked With
Matt Trubia, Brandon Nelson
November 03, 2020
This is my 4th A6 that I've purchased from this dealiership. I've always gotten treated extremely well, and received great pricing. In this case, about 60 days before my lease was due, Renee con dealiership. I've always gotten treated extremely well, and received great pricing. In this case, about 60 days before my lease was due, Renee contacted me and helped me work through the best options for me in plenty of time before my lease ended. I ended up with a fantastic car and a great deal - which was also easy and painless to complete! More
by robertkinney
Employees Worked With
Renee Albertelli
