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Audi of Smithtown

Saint James, NY

not yet
rated
291 Reviews

578 Middle Country Road

Saint James, NY

11780

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Showing 291 reviews

September 30, 2021

I was in a desperate situation for a car due to a flood loss of my existing Audi Q3. Yanique went above and beyond to help me and expedited the paperwork to get me into a new Audi Q5 within days! More

by Lou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanique McBride, Sulaiman Khan
Oct 06, 2021 -

Audi of Smithtown responded

Thank you Lou for taking the time to share your 5-star experience. I am sorry to hear about the loss of your vehicle but I am so happy to hear that Yanique was able to turn a stressful situation into an easy one and provided such amazing assistance while getting you into your new Q5!

September 29, 2021

Great dealership ! Had a pleasant experience with their service department and in dealing with the GM of the dealership ! More

by Rebels2k1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rofrano, Richard DeAngelo
Oct 06, 2021 -

Audi of Smithtown responded

Thank you for sharing your 5-star experience with us!

September 29, 2021

Rose was very knowledgeable and helpful to work with. I would recommend her to anyone. More

by Kbmac1
Recommend Dealer
Yes
Employees Worked With
Rose Miccio
Oct 06, 2021 -

Audi of Smithtown responded

Thank you for sharing your 5-star experience with us. I am glad to hear that Rose was able to provide such outstanding assistance during your visit.

September 29, 2021

Only purchased my car because of Rose. She’s the best and so is my car! More

by randi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Miccio
Oct 06, 2021 -

Audi of Smithtown responded

Thank you Randi for the 5-star review and kind words. I am so happy to hear that Rose provided such excellent assistance and that you are loving your new Audi. Please feel free to contact us if you have any questions.

September 28, 2021

Incredible service and attention to details. Rich DeAngelo was excellent, professional and precise. Excellent service! More

by HDTavak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard DeAngelo
Oct 06, 2021 -

Audi of Smithtown responded

Thank you for sharing your 5-star experience with us. I am very happy to hear that Rich was able to provide such wonderful assistance during your most recent visit.

September 28, 2021

Richard DeAngelo has provided me with exceptional service. I would recommend him to anyone who would like to buy/lease an Audi. More

by hadamsky13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard DeAngelo
Oct 06, 2021 -

Audi of Smithtown responded

Thank you for the kind words, 5-star review and recommendation...we really appreciate it!

September 28, 2021

If you are looking for great service, and a perfect purchasing experience I highly recommend purchasing from Audi of Smithtown. Rich DeAngelo and Yanique McBride is very professional ! Rich has years More

by Qiana516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanique McBride, Richard DeAngelo, Sulaiman Khan
Oct 06, 2021 -

Audi of Smithtown responded

Thank you for taking the time to share your 5-star experience! I am pleased to hear that both Rich and Yanique were able to provide such excellent assistance during your most recent purchase. Enjoy your new Audi!

September 28, 2021

Great team! Highly recommend to anyone looking for an Audi! Will be back again for sure! Rich is an excellent leader! More

by Lorelei.martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Albertelli, Richard DeAngelo, Sulaiman Khan
Oct 06, 2021 -

Audi of Smithtown responded

Thank you Lorelei for the kind words and 5-star review, we truly appreciate it!

September 24, 2021

Everyone in the dealership was very friendly. Our salesman Nestor colon was amazing very friendly and helpful. More

by mkebro1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Colon, Robert Rofrano, Sulaiman Khan
Sep 24, 2021 -

mkebro1973 responded

Thank you to everyone at Audi of Smithtown especially our salesman Nestor colon for the great car buying experience.

August 12, 2021

DO NOT come here if your car is out of warranty. They’ll make sure to make your car bad and make you pay big bucks to fix it. One of the most dishonest, negligent, irresponsible and mal-practicing dealers o More

by Long tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maurice, Anthony Palmieri, Steven La Gala
Aug 25, 2021 -

Audi of Smithtown responded

Thank you for taking the time to provide detailed feedback on your most recent service visit. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. We always want every interaction to leave a lasting and positive impression and we are disappointed to hear that this wasn't the case. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you, your friends, and family with a 5-Star Audi of Smithtown experience.

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