Audi of Smithtown

Ever since the Q7 came out, I have wanted one. Ever since the Q7 came out, I have wanted one. Unfortunately, it was way out of my price range. When it came time to trade in my Grand Cherokee Ever since the Q7 came out, I have wanted one. Unfortunately, it was way out of my price range. When it came time to trade in my Grand Cherokee, I was scouring the internet for months for a car that met my very specific criteria. Rose (who is an excellent salesperson) had just sold my husband a 2008 A6, and I inquired about a MDX that was on their lot. The one they had was an '08 and I wanted an '09. Her manager Ray got an '09 MDX for me to look at, but I really wanted a truck that had navigation and a back up camera. (I was a complete pain in the butt, I know) Ray asked me what I was looking for, and put my mind at ease that he could help. He actually listened to the specific features I was looking for and the price range I needed to be in. He had me sit in a '09 Q7 prestige that he had just got in. I never thought he could make the numbers work for me to own this car, but he did!! I was completely blown away by his customer service!!! He went way above and beyond to make this dream car, a reality for me. He was so sincere with wanting to make sure I was comfortable with my payments, which was a concern for me. He treated me as if I was buying a brand new Audi. As a manager myself, I know how important it is to treat customers with respect so that they will want to be repeat customers. He is an excellent example of that. I later learned that he was also responsible for closing the deal with my husbands car. The A6 wasn't certified and we only wanted to buy a certified car. Long story short, he certified the car... and we bought it. He truly understands that great customer service will sell cars and keep customers coming back, and now I will recommend him to EVERYONE!!! I know Ray is fairly new to this dealership, but he is truly an asset!! The day of pickup for my truck, Ray introduced me to his manager, who then handed me a card for free car washes. It's those little things that make a big difference. Rose went over all of the features of the truck with me, and said she is always available for any questions. I would highly recommend Ray and Rose, they were wonderful! More

Chris Guy is by far the best car salesman I have ever dealt with; and I purchase a car usually every 18 months; so I have much experience at this by now. I always keep an eye on the inventory he has eve dealt with; and I purchase a car usually every 18 months; so I have much experience at this by now. I always keep an eye on the inventory he has even when I am not actively looking in case he has another great deal for me. The first car I purchased from Chris (a used BMW), I found out was not the best fit for me. So he went out of his way and took it on trade 30 days later for the same price I paid and gave me a car (another used BMW) that was a better fit for me! I have never heard of anyone else that would do this much to ensure their customer was happy! I am looking forward to my next purchase with Chris! More

2-great reasons to shop at Audi of Smithtown: 1. Superb 2-great reasons to shop at Audi of Smithtown: 1. Superb customer service - They cater to your needs and know their product. Rose is outstanding. Have 2-great reasons to shop at Audi of Smithtown: 1. Superb customer service - They cater to your needs and know their product. Rose is outstanding. Have dealt with her for years and recommend her as the best I have ever had the pleasure to work with. 2. Service - Great service, not that Audi's need much of it. But when I do bring it in, it's handled professionally by the staff, there has never been an issue and they have been great people to work with. I have shopped at other Audi dealerships on Long Island and Audi of Smithtown is by far the best of the bunch. And this is my 6th Audi! More

I have been very impresses with both the sales team and the service department at Audi of Smithtown. I know that I can count on them to do what they say they will when they say they will do it. Jessica is the service department at Audi of Smithtown. I know that I can count on them to do what they say they will when they say they will do it. Jessica is simply the best!! I live in Baldwin and work in Great Neck - there are several other Audi dealers I can go to. I pass them when I drive out to Audi of Smithtown. I do this by choice. The are caring, honest and extremely relaible. More

Jessica was very helpful and got me in and out in a very short time. She is always very friendly and remembers me by name. short time. She is always very friendly and remembers me by name. More

This Dealership is in a very convenient location. You are greeted at the door and provided assistance very quickly. There's a comfortable seating area with tv and coffee if a wait is necessary. The atmo are greeted at the door and provided assistance very quickly. There's a comfortable seating area with tv and coffee if a wait is necessary. The atmosphere is very cordial. Joe Carrera, my salesman was great. If your fear is a pushy salesman that doesn't want you to be in charge of your decision, and just wants to rush you along, then go to Audi in Smithtown, and especially ask for Joe. He was a down to earth guy, like your friend next door, with your interest in mind. No pressure, highly skilled and knowledgeable of all the cars, took his time, just a great relaxing atmosphere while you make your major investment. I highly recommend Audi of Smithtown, and Joe Carrera. More

My husband and I shopped several luxury car dealers. Mostly, we found the dealers to be more interested in making a deal right away, and less interested in what our needs were. Then we found Maurice! Fr Mostly, we found the dealers to be more interested in making a deal right away, and less interested in what our needs were. Then we found Maurice! From the moment we walked into Audi of Smithtown, we felt very comfortable and sensed there was something different about this dealership. I’ll never forget this nice man named Maurice who greeted us soon after walking in and introduced himself as the Sales Manager. (In the other dealerships, the sales manager only came out at the end to try to push us into a deal.) Maurice was very polite and actually listened to what I had to say. After speaking with him for about 10 minutes, he introduced me to one of his salespeople who was very professional as well. Everyone I met there was polite and professional. - - Before entering the Audi store I knew the German cars were far superior to cars like Infinity (which is a Nissan,) but I had no idea how nice the Audi was even compared to Mercedes and BMW. I love my new A6 and I am so glad I found Audi of Smithtown!! More

The dealer had the car I wanted in stock, and with the options I preferred. The sales rep (Chris Guy) was knowlegable and helpful with all my questions. He offered me different leasing options, and was options I preferred. The sales rep (Chris Guy) was knowlegable and helpful with all my questions. He offered me different leasing options, and was competitive with the final price/agreement. I would highly recommend Chris and Audi of Smithtown to friends and family. More

It's always a pleasure to work with Rose... She is It's always a pleasure to work with Rose... She is friendly, helpful, and knowledgeable about her cars.. She knows her "Audis", which gives us confi It's always a pleasure to work with Rose... She is friendly, helpful, and knowledgeable about her cars.. She knows her "Audis", which gives us confidence whenever we seek to have another in our garage...This is our 4th.. Audi Smithtown is fortunate to have Rose on its sales staff.. More

We were recommended to Rose at Audi of Smithtown by a friend, who is a long time customer, and couldn't be more pleased with the friendly and professional level of service we have received. My husband le friend, who is a long time customer, and couldn't be more pleased with the friendly and professional level of service we have received. My husband leased a 2010 A5 in March of 2010, and just today (04/28/2012) we put a deposit on a 2013 A4 for me. As always, we were greeted in a friendly manner and were accorded first rate service. More