Audi of Smithtown

Rose is very professional and honest and patient. She helped me get me first Audi!! Rose is the the best! She is knowledgeable and goes above and beyond for her customers helped me get me first Audi!! Rose is the the best! She is knowledgeable and goes above and beyond for her customers More

I've been working with Audi of Smithtown for over eight years (3 cars now) and I can tell you that it is always a pleasure working with this dealership. Our sales associate, Rose, has made us feel very we years (3 cars now) and I can tell you that it is always a pleasure working with this dealership. Our sales associate, Rose, has made us feel very welcome each and every time we come in. She continues to exceed all of our expectations in every way, spending as much time as we need and pointing out things that even I haven't read about. As a true "car guy", I do a great deal of research before making any automotive purchase and I always learn something new after visiting with Rose. Many people dread the experience of shopping for and negotiating a new car purchase but I can honestly say that our experience with Audi of Smithtown is a low anxiety affair. I really love my new S4 and look forward to many, many happy miles with it. Their service department is also stellar, squeezing me in the very next day when the coil packs in my 04 S4 went bad and having things all back to normal inside of an hour. I'm very happy to know that they are there and close by should anything go wrong. More

Bought a used VW GTI from these guys back in January of 2012. Mark was my sales man and definitely a great guy to work with. Very friendly, a little chatter box though but definitely not pushy at all and a 2012. Mark was my sales man and definitely a great guy to work with. Very friendly, a little chatter box though but definitely not pushy at all and answered all my questions and took time out with me to go over all the details and price breakdowns. Also met a sales manager and business/finance manager as well, both seemed to be good guys. Car was in great condition, they got it ready for me in like less than a day and I had no issues. Sale was smooth as can be, never thought buying a car could be so easy like this. All my previous sales from other places were nightmares but good folks over at Audi of Smithtown, at least in the sales department. I don't go there for service or anything else so cannot comment on quality of work or anything else. More

I was in this past week and met with Joe Carerra. He was a very nice man and helped me with all my questions. Unfortunately the second i walked into the dealership i got a bad taste. I walk in and the recep a very nice man and helped me with all my questions. Unfortunately the second i walked into the dealership i got a bad taste. I walk in and the receptionist is talking on her cell phone. This is a "luxury" dealership and i couldn't believe how unprofessional the staff was. I would have thought and hoped when i approached her that she would at least put down the phone but she continued talking i guess to finish what she had to say before she acknowledged me. This might sound foolish but when i walk into a dealership the first person i see is the receptionist. He or she is whats representing the dealership as a first impression and sadly for me i got a poor first impression. I ended up going with a Mercedes. I walked in and i was treated much better then i was walking into Audi. I do hope no one has to experience what i did and if you dont, ask for Joe Carerra he was great and im sorry i couldn't give him my business. More

I'm a Canadian resident who purchased a pre-owend 2008 Audi A6 from Audi of Smithtown and successfully imported it into Canada. Overall, I had a very pleasant experience and would definitely consider comi Audi A6 from Audi of Smithtown and successfully imported it into Canada. Overall, I had a very pleasant experience and would definitely consider coming back when I plan to buy my next Audi. I paid for the car via bank wire transfer before I even saw the car in person (I saw pictures only). Bought a one-way ticket to NYC, upon arrival took the train to Smithtown and was picked up from the station by Chris Guy. All the paperwork was ready upon arrival, signed the documents in 10 minutes and was handed the car keys. Chris thoroughly went through all the car features to ensure my ride home would be smooth sailing, and it was. -Alex S. More

Reading through the reviews of this dealer, we were particularly taken by the most recent review of misharc27. We could cut and paste that review (changing the color of the car to blue) and be totally particularly taken by the most recent review of misharc27. We could cut and paste that review (changing the color of the car to blue) and be totally comfortable with it. They said it all - I can only re-emphasize - we had a great experience with the dealer, the staff and all as they took us through the process of buying our car. The difference walking into this dealership compared to others we visited, was staggering - friendly, up front, honest and willing to work with us. I can't say enough. Joe was a huge help in making our decision on several points; Elisa was, as promised, a master at locking in a great financing deal; and Terry walked us through the final pickup procedures as if we were his customer all along. A great team doing a great job - and it shows. We "wanted" to buy the car from them as a result of our experience and are thrilled with our decision as well as the car. You walk out of there believing you have made some friends. More

My husband and I were searching for a used A4, after checking out other Audi dealerships and constant looking online for inventory we decided to visit Smithtown because it was conveniently located. Upon checking out other Audi dealerships and constant looking online for inventory we decided to visit Smithtown because it was conveniently located. Upon entering the receptionist immediately paired us up with Joe. He was courteous, professional and beyond friendly! We really felt like we were talking to one of our friends. After seeing the A4 we were interested in, Joe took us out on a "Real" test drive, not a local 2 minute ride! I fell in love with this white A4 and Joe knew it, but he wasn't pushy at all. We went inside did some paperwork, put money down and were on our way! The next day we heard from Elisa regarding some bank options. She was awesome at finding us a great bank with a great rate (and there weren't many to play with) her professionalism and friendliness shined through the phone. Thank you for your hard work on your first day there! After over a week, we were picking up our car. Joe went over and beyond to make sure the car looked great, I couldn't have asked for more of him. I LOVE my new car and am very please with the customer service provided at Audi of Smithotown..we will always be a customer of Joe Carrera, he really is an asset to this dealership! Thank you for making our purchase so smooth and easy, we couldn't have found a better salesman than yourself! More

I had shopped at two other Audi dealers on the South Shore before stopping in at Smithtown Audi. I was totally impressed with Joe in both his professionalism and straight forward delivery. It took me ab Shore before stopping in at Smithtown Audi. I was totally impressed with Joe in both his professionalism and straight forward delivery. It took me about an hour to realize this was the dealership for me. I've told Joe before that I think he has a customer for life. More

We contacted eight dealership in our search for the 2012 Audi A6 Quattro. From our first conversation with Rose Miccio, however, we knew intuitively that we would buy our new A6 from Audi of Smithtown. Ro Audi A6 Quattro. From our first conversation with Rose Miccio, however, we knew intuitively that we would buy our new A6 from Audi of Smithtown. Rose cut through all the sales gamesmanship we experienced with our sales contacts at other Audi dealers. She acknowledged us immediately as a serious buyer. Her professionalism and business acumen, along with her knowledge of the Audi A6, put us at ease with our decision. We never felt any pressure to buy from existing inventory, even though we had to factory order our Audi. We are not so sure that would have been the case elsewhere. Rose was right there to walk us through our learning curve when our 2012 Audi arrived. She has also been available for further instruction, which we desperately needed. It is great to know that you can rely on people, even after the sales transaction has been completed. Rose is an asset to Audi of Smithtown. We should also note that our contacts with Peggy Siegfried, Alex Hrnack, Kevin McBride and Josh Weiner, during and after our completed purchase, have all been friendly, professional, and efficient. It makes us feel comfortable with our future business relationship with Audi of Smithtown. James and Ariadne Argent More

Ever since the Q7 came out, I have wanted one. Ever since the Q7 came out, I have wanted one. Unfortunately, it was way out of my price range. When it came time to trade in my Grand Cherokee Ever since the Q7 came out, I have wanted one. Unfortunately, it was way out of my price range. When it came time to trade in my Grand Cherokee, I was scouring the internet for months for a car that met my very specific criteria. Rose (who is an excellent salesperson) had just sold my husband a 2008 A6, and I inquired about a MDX that was on their lot. The one they had was an '08 and I wanted an '09. Her manager Ray got an '09 MDX for me to look at, but I really wanted a truck that had navigation and a back up camera. (I was a complete pain in the butt, I know) Ray asked me what I was looking for, and put my mind at ease that he could help. He actually listened to the specific features I was looking for and the price range I needed to be in. He had me sit in a '09 Q7 prestige that he had just got in. I never thought he could make the numbers work for me to own this car, but he did!! I was completely blown away by his customer service!!! He went way above and beyond to make this dream car, a reality for me. He was so sincere with wanting to make sure I was comfortable with my payments, which was a concern for me. He treated me as if I was buying a brand new Audi. As a manager myself, I know how important it is to treat customers with respect so that they will want to be repeat customers. He is an excellent example of that. I later learned that he was also responsible for closing the deal with my husbands car. The A6 wasn't certified and we only wanted to buy a certified car. Long story short, he certified the car... and we bought it. He truly understands that great customer service will sell cars and keep customers coming back, and now I will recommend him to EVERYONE!!! I know Ray is fairly new to this dealership, but he is truly an asset!! The day of pickup for my truck, Ray introduced me to his manager, who then handed me a card for free car washes. It's those little things that make a big difference. Rose went over all of the features of the truck with me, and said she is always available for any questions. I would highly recommend Ray and Rose, they were wonderful! More