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Audi of Smithtown

Saint James, NY

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291 Reviews

578 Middle Country Road

Saint James, NY

11780

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Showing 291 reviews

January 02, 2017

Audi A4 Dominick and Ray were exceptional and courteous. They took his time with me to explain in detail what I should expect from owning and Audi. I'm truly More

by Dominick1277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Afzal (Oz) Ali, Ray Brown, Dominic DePierro
December 20, 2016

I love my Audi A5 Convertible Today I picked up my 2017 Audi A5 Convertible at Audi of Smithtown. My experience in leasing this vehicle was outstanding. The main reason for this wa More

by Mike421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic DePierro
December 19, 2016

Don't Bring Your Car Here - EVER DO NOT BRING YOUR CAR HERE! This was my first time dealing with Audi of Smithtown and I'm beyond disappointed and frustrated. I dropped my car off for More

by aidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Geosits, Jack Imperato, Ray Brown
Dec 21, 2016 -

aidi responded

Thanks for the reply Joe but in the week of silence I've decided to take my car else where and I honestly feel if I hadn't left a review my email would still be sitting in your inbox with no reply. In my opinion no matter how busy you are it shouldn't take a manager over a week to reply to a dis satisfied and frustrated customer no matter how big or small the issue, especially when you're Audi and labeled a luxury brand.

December 15, 2016

Always Important! As always ...the service dept at Audi is second to none. Jack was very pleasant and easy to work with. I was extremely satisfied. Would recommend Audi More

by eileen labella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Imperato
December 14, 2016

Customers first Dealing with Jack and the service dept is nothing but a pleasure. Always helpful and Jack and the dept always put the customer first, and most importa More

by AudiR8v12012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, service manager. , Jack Imperato
December 05, 2016

Our Audi Q5 This is an outstanding vehicle with the Season Of Audi "S" touch. Very enjoyable experience in and out of the showroom. Dominic, our salesman, knew ev More

by Robert Petrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Afzal (Oz) Ali, Ray Brown, Dominic DePierro
August 23, 2016

Best experience we ever had when purchasing a car from Enzo IWhere do I begin! Not thinking we would be purchasing our third car from Audi of smithtown but we did and had a great experience doing so thanks to E More

by Rickalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enzo
June 07, 2016

Rose Miccio - You are wonderful. I wanted to thank you for taking the time for me. Thank to you , I have a beautiful car, which I'm very happy. Monika Kuczews More

by moniakucza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Miccio
May 26, 2016

outstanding !!!! Always a pleasure... thank you Rose and thank you Thomas . Wouldn't go with anyone else ... you are both so professional and helpful and go out of y More

by Rosemarie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Miccio, Thomas Seifert
May 21, 2016

Terrible experience wouldn't recommend my worst enemy Customer service horrible .. Hope you never have a problem with your 1 month old brand new Audi because it will be your fault and they will cover noth More

by Gabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josue Ventura, Vincent LaRosa, Jack Imperato, Jessica Baldwin
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