Audi of Huntington

Charged for doing nothing. 1999 Audi A4 Quattro 2.8 I Charged for doing nothing. 1999 Audi A4 Quattro 2.8 I made a service appointment with Audi of Huntington well in advance. I described two separat Charged for doing nothing. 1999 Audi A4 Quattro 2.8 I made a service appointment with Audi of Huntington well in advance. I described two separate problems over the phone to a the service department when making the appt as 1) cruise control inoperable 2) burning smell from engine upon ignition Two weeks later, when I checked into the Audi Service Center, another service agent was taking all my contact information for a second time, then began to gesture that I could now wait in a nearby room.....when I interupted him and informed him that I arranged for a rental car. Now nervous that he had no record of the car's problem, I then asked him what he had listed as the repairs his team was about to perform. He told me they were going to replace the timing belt. NOT ! I had no idea what he was talking about....I told him my timing belt was replaced at the 90,000 mile scheduled service. But not once did he ask me for my service history or records, which of course I had. So I restate my issue as above and he takes notes. I rent a car and am on my way. Two days later I get a phone call from the same agent who informs me of a litany of mechanical issues that I did not request. It is a 10 year old car. Not a single nut was loosened, nor bolt tightened. No parts were installed. Instead, they spent 2 hrs examining my car. Later they inform me of a bill for over $200 for 2 hrs of diagnostics. Let me tell you that I had every intention of taking a new Audi A6 as a rental car for a prolonged test drive while my car was being repaired....Instead I received a beat up Chevy Cavalier with smoked up cloth interior, an engine light indicating repairs needed, low air in tires, and barely 1/6 tank of gas. Not only will I not buy an Audi from this dealership, they have completely turned me off the entire corporation. I certainly cannot be the first person to fall prey to this practice of paying for some mechanic to learn his craft. Please 2 hrs to tell me that my cruise control doesn't work and that I have an oil leak. I told them as much when I checked him. More

Outstanding Service! Jim is knowledgable and friendly and the entire staff is very helpful as well! They made the process smooth and easy. They also cared to call me and follow up on how I like the car (abo the entire staff is very helpful as well! They made the process smooth and easy. They also cared to call me and follow up on how I like the car (about every 3 months). Great team of people, Great Product, I highly recommend visiting. More

I highly discourage this dealer they are the worst I have ever seen. No Customer service. I had 2 cars leased with them and wanted to buy new Q5, but after their customer service I changed my plans. No do ever seen. No Customer service. I had 2 cars leased with them and wanted to buy new Q5, but after their customer service I changed my plans. No doubt Audi is good but this dealership just not worth to buy from. More

I purchased a "dealer demo" Q7 TDI online, EBay. Transaction went very smoothly, although the State of New York messed up a title transfer or something. But the dealership worked diligently to arra Transaction went very smoothly, although the State of New York messed up a title transfer or something. But the dealership worked diligently to arrange shipping, an in-transit permit, accessory installation, and pre-delivery inspection. Joe and Anneliese bent over backwards dealing with a pushy customer they only knew over the phone. Great dealership to work with. More

Audi of Huntington is a great dealership. I purchased my 2005 A6 4.2 from them back in 2005. I have had the car serviced at the dealership ever since. I have always been treated well and the service has bee 2005 A6 4.2 from them back in 2005. I have had the car serviced at the dealership ever since. I have always been treated well and the service has been great. They are very communicative and do great work. More

I certify I am not associated with a dealership, past or present, nor is one of my family members. If a review is found to be posted by an employee of a dealership, or a relative to an employee of a dealers present, nor is one of my family members. If a review is found to be posted by an employee of a dealership, or a relative to an employee of a dealership, we reserve the right to Blacklist the dealership and post a warning on the review page of the dealership alerting users of the fraudulent reviews. More

I purchased a used A6 virtually sight unseen (based upon information on the internet). After delivery I noticed that the vehicle did not have all of the options listed. I spoke to Rick Bonilla and Gary Gen information on the internet). After delivery I noticed that the vehicle did not have all of the options listed. I spoke to Rick Bonilla and Gary Gentile at the dealership. After I got my title they found a replacement A6 with the missing options and they swapped vehicles. Rick even asked me what color I wanted and was able to find the exterior/interior color combination I preferred. They knew I was moving 65 miles away but they treated me as if I were going to live next door. This had all of the potential to be a bad experience and the reverse happened. Rick even thru in a few extras! The second car was even nicer than the first (less wear). I would definitely buy another vehicle from them. More

THIS DEALERSHIP SUCKS!!!! DO NOT BUY ANYTHING FROM THEM!!! The only reason I went there was because they had the A5, that was hard to find at any other dealership. First off, the car started giving THEM!!! The only reason I went there was because they had the A5, that was hard to find at any other dealership. First off, the car started giving me problems with the headlights and the tire pressure right from the beginning. So I tried to deal with the service department and I scheduled an appointment. When I asked if I am able to get a loaner car, they told me I would now have to reschedule my appointment. What kind of crap is that? You're gonna give me a piece of junk anyway, might as well give it to me the day I need it. After spending 50 grand on a car, youd think they would treat you well and try to give you a pleasant experience. I am dropping off my car later next week now, because I had to reschedule my appointment. The woman on the phone was very stand offish and was not willing to be flexible towards my needs whatsoever I would definitley not recommend this dealership to anyone. More

This is by far the WORST dealership I have ever been to. The sales department was just OK but their service is beyond terrible. Besides the fact that i always get a Toyota Echo when i drop off my $35,000 c The sales department was just OK but their service is beyond terrible. Besides the fact that i always get a Toyota Echo when i drop off my $35,000 car it is never delivered when promised and barely ever fixed in one visit. The technicians smoke cigarettes every 5 minutes - no wonder work never gets done- and actually smoke while they are driving cars in from the lot. It is completely unprofessional and disgusting. You would think that Audi would have a little more class and better service- but you'd be wrong. DO NOT BUY YOUR CAR HERE. More

The sales rep. seemed friendly at first, returned phone calls promptly, etc.. Right up until the point when they received my order and deposit. From then on it was all downhill. No updates or courtesy phon calls promptly, etc.. Right up until the point when they received my order and deposit. From then on it was all downhill. No updates or courtesy phone calls as to when the car would arrive, so I could start working on the financing, as was promised by the sales rep. I almost walked away from the deal, but didn't want to risk not getting back my cash deposit.<br>The service department is a complete disgrace. They don't return phone calls, the quality or work is subpar--sometimes I think its a bunch of xxxxxxx in there banging on things with wrenches. Oh, and the "loaner car" which I was given when I brought in my $50K car for service was a little Toyota rent a car--very classy. More