
Audi of Fairfield
Fairfield, CT
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Best service I have had. Jason, my representative was great and kept me informed the entire time. Video of inspection was something new to me and informative. If I had an Jason, my representative was great and kept me informed the entire time. Video of inspection was something new to me and informative. If I had any complaint, the waiting room can be spruced up a bit. More
Appointment scheduled within a reasonable time. Loaner request accommodated. Service ready when I arrived. Very professional. Very efficient. A few additional services recommended but no hard sell. Loaner request accommodated. Service ready when I arrived. Very professional. Very efficient. A few additional services recommended but no hard sell. Video of initial inspection of vehicle very helpful. More
This is the second car I bought from Audi of Fairfield. It was a great experience as always. We dealt with Karl in sales. He was very informative and a pleasure to work with. We love our new car. Thank It was a great experience as always. We dealt with Karl in sales. He was very informative and a pleasure to work with. We love our new car. Thank you Audi of Fairfield for making the car buying experience pleasurable. More
Today I went for my regular maintenance appointment which was an oil change and drainage of coolant fluids, I had a parking break light on that I mentioned to them and asked them to look at. I was there for was an oil change and drainage of coolant fluids, I had a parking break light on that I mentioned to them and asked them to look at. I was there for 3 hours, just to leave with 10 lights on my dashboard. The steering on my car was off and tight, my speedometer no longer works. The gas light goes from empty to full while driving and they told me I needed to spend 4k to fix it. I am very upset and disappointed in this dealership and would not recommend it to anyone. More
II had some issues with my vehicle as well as the way I was initially managed with my complains but Paul Randazzo the GM made me whole and did so quickly and professionally was initially managed with my complains but Paul Randazzo the GM made me whole and did so quickly and professionally More
They crashed my car and did nothing for me. My car was in for repairs after being stolen. They failed to identify the initial problems, and put on 'refurbished' rims that were still bent. Never looked a in for repairs after being stolen. They failed to identify the initial problems, and put on 'refurbished' rims that were still bent. Never looked at the suspension and undercarriage damage, and before I could complain, they crashed the car causing $30k+ damage. They refused to do anything for me. I'm suing them More