Back

Audi of Fairfield

Fairfield, CT

4.4
137 Reviews

435 Commerce Dr

Fairfield, CT

06825

Directions

By Type

Showing 137 reviews

August 19, 2020

All good. Very happy. No issues. Will return again. Yes All good. Very happy. No issues. Will return again. Yes good great top notch This is annoying now that I have to keep going. Goodbye More

by Jcoleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Sirichantho
Aug 19, 2020 -

Audi of Fairfield responded

Hello, Thank you for taking a moment of your busy day to share feedback for us. We look forward to your return in the future. Take care!

August 14, 2020

Service area was spotless clean the service agent do not remember his name was very professional and helpful car was cleaned and vacuumed and all we needed was a retreat place to batteries in ark he's very More

by jgermain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Bouphavan, James Walsh, Rob Joseph, Sam Sirichantho, Ben Smith, Chris Campanelli
Aug 15, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

August 13, 2020

My check engine light came on and they got me in the same day. They explained what it was about and how to fix it. Since it wasn't major they didn't pressure me but told me to let them know when it was conve More

by lscott40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Smith, Eddie Bouphavan, Paul Randazzo, Ben Smith
Aug 14, 2020 -

Audi of Fairfield responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and to know that we were able to help you. We appreciate you recommending us and we are always here to help!

July 26, 2020

I always feel extremely confident about having a good service at Audi of Fairfield. The operation is very smooth from the moment of arrival. Everything on my console had stopped working so I had no navig More

by pchernow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RobertJoseph was extremely helpful doing everything he promised.
Jul 27, 2020 -

Audi of Fairfield responded

Thank you for sharing your confidence in Audi of Fairfield! Our team is super happy to know of your satisfaction. If there is anything we can assist with in particular in the future, please do not hesitate to let us know directly. We'll do what we can to accommodate.

July 21, 2020

Excellent service! Ben was great to work with and provided great service. He was extremely conscientious and diligent, and kept me informed on the work being performed. He was a pleasure to work wit More

by eric_oziemblewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Smith
Jul 22, 2020 -

Audi of Fairfield responded

Thank you for the kind review. Ben was happy to assist you with everything. Please let us know if we can be of any further assistance.

July 21, 2020

As always the employees and the service have been great! My appointment was at 1pm and they were waiting for me. Great service! I love my Audi! More

by Jeannimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robert, Michael Belanger
Jul 22, 2020 -

Audi of Fairfield responded

That's wonderful to see! We're thrilled to see that you love your Audi and that our service is always above and beyond. We look forward to working with you again.

July 10, 2020

I took my car for service. It had 3 recalls Rob was very attentive. He provided an unscheduled loaner when downloads were delayed. Very happy. More

by John Hess
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jul 12, 2020 -

Audi of Fairfield responded

Thank you for the great review, John. We will be sure to thank Rob for providing you with excellent service. We look forward to working with you again.

July 08, 2020

Always a pleasant experience at the Fairfield location when getting car serviced. Prompt and courteous. Informed me of servicing details and what needed to be done in the next 5,000 miles More

by Katniss
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 09, 2020 -

Audi of Fairfield responded

Hi, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

July 02, 2020

Chris Campanelli was very friendly, efficient and professional. He explained everything in a way that I understood and kept me up to date with the process. More

by Yvette72
Recommend Dealer
Yes
Employees Worked With
Chris Campanelli
Jul 03, 2020 -

Audi of Fairfield responded

Yvette, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy to pass along the kind words to Chris! We're always here to provide exceptional service and we hope you'll consider us again in the future!

June 18, 2020

Always a pleasure having my car in for service. One of the reasons why I Doing business with Audi Fairfield is the customer service at the dealership and the diligent work of the service department. More

by scott.davis
Recommend Dealer
Yes
Employees Worked With
James Walsh, Chris Durkin, Dave Nachman
Jun 18, 2020 -

Audi of Fairfield responded

Thank you for the great review, Scott! We're so pleased to see that our service has consistently been top-notch. The pleasure is ours; we look forward to working with you again.

...
4
...