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Audi of Fairfield

Fairfield, CT

4.9
167 Reviews

435 Commerce Dr

Fairfield, CT

06825

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Showing 167 reviews

April 01, 2025

Outstanding service experience — every time. Attentive professionals who provide great explanations. Inspection videos provide great detail to help make informed decisions. Justin Velazquez is t More

by jeffmck09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Velazquez
Apr 01, 2025 -

Audi of Fairfield responded

We're glad you appreciate our efforts at Audi Fairfield. The inspection videos are designed just for that reason. We're happy to hear about your positive experience with our team.

April 01, 2025

Professional service, courtesy and full explanations and diagnostics of your car Constant clear communications and timely response More

by Kread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Bouphavan, James Walsh, Paul Randazzo, Rob Joseph, Sam Sirichantho, Ben Smith, Chris Campanelli
Apr 02, 2025 -

Audi of Fairfield responded

Thank you for sharing your positive feedback about our service at Audi Fairfield. We're pleased to know that clear communication and thorough diagnostics met your expectations.

March 31, 2025

I had an unexpected problem with my car and the service department squeezed me in within 15 minutes and found a loaner car for me More

by coreymirsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 31, 2025 -

Audi of Fairfield responded

We’re glad to hear that our service department was able to assist you quickly. Thank you for sharing your feedback with us at Audi Fairfield.

March 28, 2025

This was probably one of the most positive experiences with your service department. My advisor Rob was a true professional. He was courteous, helpful and explained everything. It was a pleasure dealing w More

by Kmkh1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Mar 29, 2025 -

Audi of Fairfield responded

We're so pleased to hear you had a great experience with our service department. Our team strives to provide professional and helpful service at Audi Fairfield. Thank you for your kind words and for choosing us.

March 28, 2025

I found the service to be attentive and efficient, and was very happy with the car lease and pricing I received. More

by liz kahle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kearney
Mar 29, 2025 -

Audi of Fairfield responded

We’re glad you're happy with the car lease and our service. Thank you for choosing Audi Fairfield.

March 27, 2025

Great to have worked this team. They were very attentive and made sure that everything was taken care of. More

by Pandelosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 27, 2025 -

Audi of Fairfield responded

Thank you for sharing your experience. We’re glad to hear our team was attentive to your needs at Audi Fairfield.

March 25, 2025

Robert Joseph at the Fairfield location provided excellent customer service. It was a great experience. More

by Jaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Mar 25, 2025 -

Audi of Fairfield responded

We appreciate your feedback. Our team at Audi Fairfield is grateful to have been of service.

March 24, 2025

Very professional and courteous work process. I always like to come to FF Audi for service. More

by harvey.yaguchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 25, 2025 -

Audi of Fairfield responded

Thank you for being a consistently great customer. We appreciate your kind words and look forward to assisting you again soon at Audi Fairfield.

March 22, 2025

Justin was my service advisor and he was incredibly helpful, extremely communicative and knowledgeable. Everyone at the dealership was extremely friendly and helpful. The technician John who worked on More

by graymarciante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Velazquez
Mar 24, 2025 -

Audi of Fairfield responded

We're glad to hear about your positive experience with our team at Audi Fairfield. Thank you for trusting us and considering future visits for your vehicle needs.

March 18, 2025

Excellent service. The people are very friendly and cordial. Everything was explained very well My car was ready in a timely manner. More

by Aster1679robahol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
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