Audi of Fairfield

Fairfield Audi is the best! When i purchased my Q3, i was unsure of which town i was going to choose to have my car serviced. Originally, i was going to use Greenwich Audi becau When i purchased my Q3, i was unsure of which town i was going to choose to have my car serviced. Originally, i was going to use Greenwich Audi because it would have been more convenient. Unfortunately, when i attempted to call and explained the problem, the person who answered the phone was rude and impatient. She couldn’t take the time to understand what the issue was. Instead, she made her own conclusion by saying: we don’t fix flat tires and hang up abruptly. Meanwhile, that wasn’t the point i was trying to make at all. Afterwards, i decided to call Fairfield Audi. The technician listened attentively. Then, he said: You need to come in right away because we can’t have you drive around like that. He also stated that was a safety issue and my safety was important. Since then, I’ve been to only one place to get my car serviced. Furthermore, it didn’t matter which technician was taking care of my car, I would always get a service of excellence. I am extremely satisfied with them. I wouldn’t change for anything else and i highly recommend Fairfield Audi for their five star service. More

Awesome place for service and repairs, always on time and taking care of anything that needs to be fixed or given you a heads up about any future repairs or maintenance that your car needs to keep your vehic taking care of anything that needs to be fixed or given you a heads up about any future repairs or maintenance that your car needs to keep your vehicle in good condition!!! More

I drive from Manhattan to get my car service here. That should be endorsement enough. That should be endorsement enough. More

This is the most friendly and best service I was ever offered. Staff is so nice and welcoming. My car was returned serviced, clean and washed. We love our Audi and service it comes with. Thank you offered. Staff is so nice and welcoming. My car was returned serviced, clean and washed. We love our Audi and service it comes with. Thank you More

Mike and Justin pay great attention to detail and explain the issues clearly. They provided excellent customer service. the issues clearly. They provided excellent customer service. More

My experience with this dealership was very positive. Sales person , Carol ,was helpful in guiding me through all the aspects of a new car buying process. The facility is welcoming and modern. Sales person , Carol ,was helpful in guiding me through all the aspects of a new car buying process. The facility is welcoming and modern. More

The customer service is the absolute best! Shout out to Keith for his amazing courtesy and professionalism! Audi’s service is unsurpassed! Shout out to Keith for his amazing courtesy and professionalism! Audi’s service is unsurpassed! More

I had an exceptional experience with outstanding customer service, free from any pressure. Hiram Garcia, the sales representative who assisted me, demonstrated remarkable patience and expertise, showcasing h service, free from any pressure. Hiram Garcia, the sales representative who assisted me, demonstrated remarkable patience and expertise, showcasing his passion for his work. He thoroughly explained every detail about the car, ensured I was well-informed, and followed up with me throughout the process before I made my purchase. I wholeheartedly recommend Hiram, as I believe he provides an excellent service to all his clients. Additionally, the finance manager is highly competent, contributing to a great overall experience. I am absolutely delighted with my new Audi. This is my first Audi, and it certainly won't be my last! More

I will keep buying audi’s since Robert J. is representing me at the service department! is representing me at the service department! More

From the time I arrived at this incredible service department, I was treated as VIP. My car was cared for like it was fresh off the factory line and the waiting area was second to none. Can't wait t department, I was treated as VIP. My car was cared for like it was fresh off the factory line and the waiting area was second to none. Can't wait to come back and be greeted by professional Robert Joseph and his team! More