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Audi of Fairfield
Fairfield, CT
137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 137 reviews
February 21, 2025
Appointment scheduled within a reasonable time. Loaner request accommodated. Service ready when I arrived. Very professional. Very efficient. A few additional services recommended but no hard sell. Loaner request accommodated. Service ready when I arrived. Very professional. Very efficient. A few additional services recommended but no hard sell. Video of initial inspection of vehicle very helpful. More
by Ewetmore712
Employees Worked With
Maddie
February 12, 2025
This is the second car I bought from Audi of Fairfield. It was a great experience as always. We dealt with Karl in sales. He was very informative and a pleasure to work with. We love our new car. Thank It was a great experience as always. We dealt with Karl in sales. He was very informative and a pleasure to work with. We love our new car. Thank you Audi of Fairfield for making the car buying experience pleasurable. More
by Beth
Employees Worked With
Karl Stiebel
April 17, 2024
Today I went for my regular maintenance appointment which was an oil change and drainage of coolant fluids, I had a parking break light on that I mentioned to them and asked them to look at. I was there for was an oil change and drainage of coolant fluids, I had a parking break light on that I mentioned to them and asked them to look at. I was there for 3 hours, just to leave with 10 lights on my dashboard. The steering on my car was off and tight, my speedometer no longer works. The gas light goes from empty to full while driving and they told me I needed to spend 4k to fix it. I am very upset and disappointed in this dealership and would not recommend it to anyone. More
by mallorymancini3
Employees Worked With
Not listed
October 28, 2021
II had some issues with my vehicle as well as the way I was initially managed with my complains but Paul Randazzo the GM made me whole and did so quickly and professionally was initially managed with my complains but Paul Randazzo the GM made me whole and did so quickly and professionally More
by Kyle Waggoner
Employees Worked With
Eddie Bouphavan
April 02, 2021
They crashed my car and did nothing for me. My car was in for repairs after being stolen. They failed to identify the initial problems, and put on 'refurbished' rims that were still bent. Never looked a in for repairs after being stolen. They failed to identify the initial problems, and put on 'refurbished' rims that were still bent. Never looked at the suspension and undercarriage damage, and before I could complain, they crashed the car causing $30k+ damage. They refused to do anything for me. I'm suing them More
by 737373
Employees Worked With
Rob Joseph
March 23, 2021
Highest praise for this dealership! I had a “misunderstanding” with my salesman, who was great despite the confusion. When we couldn’t resolve it, he suggested I reach out to the General Manage “misunderstanding” with my salesman, who was great despite the confusion. When we couldn’t resolve it, he suggested I reach out to the General Manager, Paulo Randazzo. Mr. Randazzo, a true pro, was only interested in my satisfaction and he resolved the issue immediately even though it cost him several hundred dollars. I’m sure he thinks I am wrong but that’s of no matter to him. He just wants me to be happy with Audi of Fairfield, which I am. More
by Zackly
Employees Worked With
Paul Randazzo
