Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had one of your best experiences with us – that means a lot! Our entire team works hard to ensure every visit is helpful and enjoyable, so knowing we hit the mark with you is incredibly rewarding. Your high recommendation means the world to us, and we’re grateful you chose us as your dealership. If there’s anything we can assist with in the future or if you just want to say hello, please don’t hesitate to stop by or reach out. Thank you again for being a part of our Audi family – we look forward to seeing you again!

Audi Wyoming Valley responded

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Randy was able to make your out-of-state Audi Q3 purchase such a smooth and enjoyable experience. Handling everything over the phone and coordinating delivery can be a challenge, but it sounds like Randy’s commitment, attention to detail, and willingness to go above and beyond truly shined through. We take pride in our team’s knowledge and dedication to creating a comfortable, stress-free experience, and it’s fantastic to know Randy made that a reality for you. Your satisfaction and love for your new 2024 Audi Q3 mean the world to us. If there’s anything more we can do to support you as you enjoy your Audi, don’t hesitate to reach out. Thank you once again, and welcome to the Audi family!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you were pleased with the cleanliness of our dealership and that we were able to complete your service right on schedule. At Audi Wyoming Valley, we always strive to provide a comfortable, welcoming environment and ensure our customers’ vehicles are ready on time. If there’s anything else we can do to make your visits even better, please let us know. Looking forward to seeing you again soon!

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and it means the world to know that our team's communication, kindness, and attentiveness made such an impact. We're glad we could be thorough, responsive, and informative to help guide you through the process with ease. We truly appreciate your kind words and your trust in us, and we're always here if you need anything else in the future. Looking forward to serving you again soon!

Audi Wyoming Valley responded

Thank you so much for sharing your kind feedback! We're absolutely thrilled to hear that you had such a positive experience with our service department. Providing reliable, prompt, and courteous service is always our top priority, and it’s wonderful to know that we met your expectations. We’re also glad that our team kept you informed and updated throughout the process. If you ever need anything else, don't hesitate to reach out—we’re always here to help. We look forward to serving you again in the future

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team friendly and that our service was completed promptly while you waited. At Audi Wyoming Valley, we aim to create a welcoming atmosphere and ensure every visit is efficient and comfortable, whether you're here for a quick service or a longer appointment. We appreciate your trust in us and look forward to seeing you again for future visits. Please don’t hesitate to reach out if there’s ever anything we can assist you with. Safe travels, and thank you again for your kind words!

Audi Wyoming Valley responded

Thank you so much for sharing your experience with us! We're thrilled to hear that you found our team helpful and courteous throughout your visit. It's always our priority to ensure our customers feel confident and well-informed, and it’s wonderful to know that you felt your car was in good hands. We understand how important communication is, and we're happy to hear that the updates we provided helped make your experience even better. Your feedback truly means a lot to us, and we’re grateful to have had the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out—we’re here to help!

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a kind and thoughtful review! We're absolutely thrilled to hear that you've had such a positive experience with us. It truly means a lot to know that you feel extra special every time you visit – that's exactly what we aim for with each and every customer! We're also glad to hear that our clean, neat environment and our fast, friendly service have left a lasting impression. Your feedback really motivates us to continue going above and beyond to provide amazing service. We look forward to welcoming you back soon and making your next visit just as great! If there's anything we can do for you in the future, don't hesitate to reach out. Thanks again!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us. We truly appreciate your positive feedback about our communication and shuttle service, and it’s wonderful to hear that our team’s follow-up was helpful. We’re glad you felt supported after the repair concern arose and that we could offer a follow-up visit to ensure everything is right for you. However, it sounds like we missed the mark in a few areas, and we’re sorry to hear that. We want every aspect of our service to feel both welcoming and informative, so your comments on our customer service and repair explanations are very important to us. We'll be reviewing how we communicate recommended repairs and costs so that our customers feel fully informed and confident in the process. And we’ll ensure that all our team members offer the warm, welcoming experience you deserve from the moment you walk through the door. If there’s anything more we can do to improve your experience, please don’t hesitate to reach out directly. Thank you again for your feedback – it’s invaluable in helping us grow and serve you better.