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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
886 Reviews

886 Reviews of Audi Wyoming Valley - Service Center

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October 24, 2024

Worked with Joe Garcia and he is excellent! Great buying experience and I am now a loyal customer. More

by JOESAWYER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that Joe Garcia provided you with excellent service and that your buying experience was a great one. At Audi Wyoming Valley, we strive to create a welcoming and enjoyable environment for all our customers, and it’s fantastic to know that we’ve succeeded in making you a loyal customer. Joe is indeed a valuable member of our team, and your kind words about him mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again and helping you with your next vehicle!

October 23, 2024

They are very easy to deal with. Kind. Courteous. Understanding. Great communication. Fair. Thorough. On time. Seamless. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Rogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our team easy to deal with and appreciated our kindness and courtesy. At Audi Wyoming Valley, we strive to provide a seamless and thorough experience for all our customers, and it’s fantastic to know that our efforts in communication and fairness made a positive impact on your visit. Your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back soon!

October 22, 2024

Excellent service. Really go the extra mile to make sure that the customer is satisfied. More

by PPGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Audi Wyoming Valley, we strive to go above and beyond for our customers, and it’s wonderful to hear that you felt that commitment during your visit. Your satisfaction is our top priority, and it’s our pleasure to assist you in any way we can. If there’s anything more we can do for you or if you have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

October 22, 2024

Great customer service from start to finish. I will always go to Wyoming Valley Audi for all my Audi needs. More

by KimB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss.Payton
Oct 28, 2024 -

Audi Wyoming Valley responded

hank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you experienced great customer service from start to finish. Our team at Audi Wyoming Valley strives to provide an exceptional experience for every customer, and it’s rewarding to know we met your expectations. We genuinely appreciate your trust in us for all your Audi needs, and we look forward to continuing to serve you in the future. If you have any questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you once again for choosing us, and we can't wait to see you at your next visit!

October 20, 2024

Great facility. Great service. Very nice staff. Detailed expiration of problem and whatever is fixed. More

by NIxxxxHSMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a positive experience at our facility. Our team strives to provide not just great service but also to ensure that our customers fully understand the details of any issues and the solutions we implement. Your kind words about our staff mean a lot to us, and we’re glad you felt well taken care of during your visit. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

October 19, 2024

The service provided was excellent, great customer service and very fast, I will definitely come again More

by angiecotugno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us and that our team provided you with great customer service. At Audi Wyoming Valley, we strive to ensure that every visit is fast and enjoyable, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to welcoming you back in the future! If there's anything specific you’d like assistance with next time, please don’t hesitate to reach out. Safe travels until then!

October 18, 2024

I just loved the experience with the service they provide and the professional explanation they give for me about my vehicle. More

by TIMEAS960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you loved the service we provided and found our explanations about your vehicle to be professional and informative. Our team is dedicated to ensuring that every customer feels confident and knowledgeable about their vehicle, and it’s great to know we met that goal with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

October 18, 2024

Very pleased with our service at Audi Wyoming Valley. Staff was professional and kept me informed every step of the way. The detailing department did a great job More

by ESSO408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience at Audi Wyoming Valley! We're thrilled to hear that you were pleased with the service provided by our professional staff. Keeping our customers informed throughout their journey is a priority for us, and it’s wonderful to know we met your expectations. We also appreciate your kind words about our detailing department! They work diligently to ensure every vehicle looks its best, and it’s great to hear their efforts made a positive impression. If there’s anything else we can assist you with or if you have any questions in the future, please don’t hesitate to reach out. We look forward to welcoming you back for your next visit!

October 17, 2024

Brian Kutzor was very friendly and professional. I'll be back for my next checkup. More

by CORREA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that Brian Kutzor made a lasting impression with his friendly and professional service. We truly value your feedback and are delighted that you plan to return for your next checkup. If there's anything specific you need or if you have any questions before your next visit, please don't hesitate to reach out. We look forward to seeing you again soon!

October 17, 2024

Recently we serviced our Audi with your dealership. Overtime I have found Joe as a person that does his utmost to resolve issues. He is credit to your agency. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words about Joe and his dedication to providing exceptional service. At Audi Wyoming Valley, we strive to ensure every visit is a positive one, and it’s wonderful to hear that Joe went above and beyond to resolve your issues. He embodies the commitment we have to our customers and the high standards we aim to maintain. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again soon!

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