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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
886 Reviews

886 Reviews of Audi Wyoming Valley - Service Center

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November 17, 2024

Very friendly and personable . Received my car back spotless . Even the mats inside were cleaned !! Happy with the service. Said I needed a new tire but my hometown garage just More

by DMCASEY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Great service and customer relations at this dealer. I was able to schedule an appointment very quickly More

by SCHNEIDER015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Very professional, competent, and friendly. I would recommend them to everyone. Need I say more? More

by James.j.wilson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names.
November 15, 2024

Impulse Audi purchase the staff was fantastic and helped me through the whole process. Easy purchase More

by plyoung719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Laino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Great service department from top to bottom. Brian Joe marlynn and Steve made the experience smooth! More

by Chriskaz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Easy to deal with and the transaction went smoothly. Had the car ready when promised More

by tonyfristick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

We have been buying our Audis at Wyoming Valley for many years, Great salesmen, currently we have been dealing with Randy, who has become a good friend. We love Audi, we have 2. More

by GALCOJC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
November 10, 2024

Called for appt. Quoted almost 10 days out, asked if I could drop off early. Got a call later in the day with a quote, picked up at end of day. Awesome team there and More

by clockavich1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Rogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Great dealer, very helpful crew, the best place around highly recommend to anyone. One of the best experience I ever had More

by MARTABRONIKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had one of your best experiences with us – that means a lot! Our entire team works hard to ensure every visit is helpful and enjoyable, so knowing we hit the mark with you is incredibly rewarding. Your high recommendation means the world to us, and we’re grateful you chose us as your dealership. If there’s anything we can assist with in the future or if you just want to say hello, please don’t hesitate to stop by or reach out. Thank you again for being a part of our Audi family – we look forward to seeing you again!

November 06, 2024

Randy was amazing in helping me find my new 2024 Audi Q3. He was so helpful in doing everything over the phone since we are in different states. He made sure I loved everything before it was settled. He then More

by marinadrevnyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Randy was able to make your out-of-state Audi Q3 purchase such a smooth and enjoyable experience. Handling everything over the phone and coordinating delivery can be a challenge, but it sounds like Randy’s commitment, attention to detail, and willingness to go above and beyond truly shined through. We take pride in our team’s knowledge and dedication to creating a comfortable, stress-free experience, and it’s fantastic to know Randy made that a reality for you. Your satisfaction and love for your new 2024 Audi Q3 mean the world to us. If there’s anything more we can do to support you as you enjoy your Audi, don’t hesitate to reach out. Thank you once again, and welcome to the Audi family!