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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
928 Reviews

928 Reviews of Audi Wyoming Valley - Service Center

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February 12, 2025

They are always friendly and considerate. They try hard to find a time that works for you They make the process easy More

by SHPERSON57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver 5 star
February 11, 2025

Clean well maintained showroom/customer waiting area. They got me in when they said they would, and got me out quickly. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Can’t say enough good things about Audi Wyoming valley. Broke down unexpectedly while traveling and a whole bunch of things went wrong and they took care of everything. As far as I can tell repairs were pe More

by David Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Bought my pilot had chips in windshield brought to attention of manager they "repaired it by putting some filament in it that never looms quite right second time in rain chips are back in exact same s More

by ERICTAYLOR14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie McFadden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Excellent service and customer service Have been taking my wife’s car there since we bought it More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Wonderful experience for me in again leasing a brand new Audi! I had taken the car in for regular oil change and after discussing the end of my current leaae drove away with a new Q5! More

by RBishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Maleninsky
February 03, 2025

Courteous competent individualized service. Loaner provided to allow for flexibility in providing the services that were optimal at this time More

by DNOOPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I received Good customer service from Brian. And I appreciated the use of a loaner car for the day. More

by Jennifer S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They did a great job servicing my Audi. Bruan was very pleasant and helpfu. I was greatful for the loaner as I live almost 1 hour away! We need an Audi dealership closer , between State Col More

by JANE.TYLER1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Easy processs in buying our first Audi, Unfortunately already in for a repair but service was great to work with and problem was rectified. More

by TERRI.GOLOSKY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jennings