Back

Audi Westwood

Westwood, MA

4.3
505 Reviews

375 Providence Hwy Rt 1 "The Automile"

Westwood, MA

02090

Directions

By Type

Showing 505 reviews

November 22, 2019

Love the friendly and knowledgeable staff (especially Jeff Lloyd) in the service department. Very please with the techs's and mechanics's performances. Always walk away happy. More

by wng88
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Nov 25, 2019 -

Audi Westwood responded

It means so much to all of us here at Audi Westwood that you always walk away happy! Ensuring that our customers are satisfied with our service is our highest priority, and we couldn't be more proud to hear that you appreciate our work. Jeff is a great member of our staff, and we will be sure to let him know that you enjoy working with him.

November 16, 2019

My experience was great. Our sales rep, Justin Varga, My experience was great. Our sales rep, Justin Vargas, was knowledgeable, very pleasant and helpful. I would certainly recommend Audi of Westwood to More

by Hderby
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Nov 18, 2019 -

Audi Westwood responded

Thank you for the praise of Justin's customer service. He'll be happy to know that you're happy and to have earned your recommendation. Thank you again from everyone here at Audi Westwood!

November 16, 2019

Great service. Picked upMy A6 and gave me a nice loaner Great service. Picked up My A6 and gave me a nice loaner to drive. Good communication and Renan De Almeida was great to work with. Will deal with aga More

by 82whiskey
Recommend Dealer
Yes
Employees Worked With
Renan De Almeida
Nov 18, 2019 -

Audi Westwood responded

It's great to hear that you enjoyed working with Renan during your recent service experience. We are glad to earn your five stars and can't wait to serve you again at Audi Westwood!

November 13, 2019

Michael Shapiro (sales) knows the inventory and spent as much time with us as we needed, answering our questions so that we felt comfortable purchasing the vehicle. Michael Burke (finance) also worked wi More

by Elle
Recommend Dealer
Yes
Employees Worked With
Michael Shapiro, Michael Burke
Nov 13, 2019 -

Audi Westwood responded

Elle - Thank you for your kind words about Michael and Michael! We love to hear that they provided the information and service needed so you could feel confident in your purchase. We wish you safe driving!

November 12, 2019

Great customer service Roberto Parada and the team at Audi of Westwood were very easy to work with. We are very happy with their helpfulness and service in purchasing our n More

by sca21winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Parada and Dave
Nov 12, 2019 -

Audi Westwood responded

It's wonderful to hear that you're happy customers! Thank you so much for coming to Audi Westwood for your new vehicle. We hope that you continued to enjoy it.

November 07, 2019

Scheduled oil change service took 2.5 hours. Oil change should take no more than 1.5 hours. There were no status updates during the 2.5 hours and no explanation of what caused the delay. Very disappointing More

by Joe H
Recommend Dealer
No
Employees Worked With
Widewail Admin
Nov 13, 2019 -

Audi Westwood responded

Joe, I'm sorry to see you are frustrated. We could have communicated better so I appreciate your feedback so that we can improve. If you'd like to discuss this further, I'm happy to take your call. I hope that we have the opportunity to impress you in the future. Thank you, Michael Shalhoub - Service Director - 781-234-2055

November 07, 2019

Excellent and fast service. In and out in 3 hours with a new car. Appreciated thorough review of all my options which made my decision easier. More

by C. Hebert
Recommend Dealer
Yes
Employees Worked With
Alfred Naddaff
Nov 07, 2019 -

Audi Westwood responded

It's great to hear that you were able to get out on the roads in your new car quickly. Thank you so much for the fantastic review! We are glad to have you as an Audi Westwood customer.

November 05, 2019

Terrific service - well beyond any dealer experience I’ve ever had. Professional and courteous. Awesome work area. Service Consultant Jeff Lloyd is a real pro. More

by salwis
Recommend Dealer
Yes
Employees Worked With
Jeff Lloyd, Widewail Admin
Nov 05, 2019 -

Audi Westwood responded

Thank you so much for your 5-star review of Audi Westwood! We're delighted you had a good experience working with Jeff. We look forward to seeing you again for your next oil change!

November 05, 2019

Advisor Steve was very nice and took great care of me. Gave me a thorough explanation of what needed to be completed and quickly handled the billing and payment. Thanks Steve! More

by J-Ro
Recommend Dealer
Yes
Employees Worked With
Steve, Widewail Admin
Nov 05, 2019 -

Audi Westwood responded

It's great to hear that Steve took great care of you and your vehicle during your recent visit to Audi Westwood. Thank you for choosing us for your auto needs!

November 04, 2019

It’s extremely well run & always a positive experience for me, a long time customer. Mike Costello is always extraordinary. I have also had Porsche & BMW service experience. Mike Costello is the most skil More

by Sandra Jones
Recommend Dealer
Yes
Employees Worked With
Mike Costello is extraordinary.
Nov 04, 2019 -

Audi Westwood responded

Hey, Sandra! Thank you so much for your 5-star review of Audi Westwood! We appreciate your endorsement of Mike and we look forward to working with you again in the future. Thank you for the recommendation!

...
9
...