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Audi Westwood

Westwood, MA

4.2
512 Reviews

375 Providence Hwy Rt 1 'The Automile'

Westwood, MA

02090

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Showing 512 reviews

February 03, 2020

My experience at Audi Westwood, was fantastic. The process was seamless and staff was professional. It was the best experience I’ve had purchasing a new car. More

by Audis3guy
Recommend Dealer
Yes
Employees Worked With
Finance , Widewail Admin
Feb 04, 2020 -

Audi Westwood responded

We can't ask for better feedback than this! Thank you so much for allowing us the opportunity to assist you. We hope you are loving your new vehicle. - Audi Westwood team

January 30, 2020

Best place ever loved the sales manager Patrick, salesman Steve and the fins ace guy. Very informative, polite and professional. Would highly recommend to both family and friends More

by rlmacmillanross
Recommend Dealer
Yes
Employees Worked With
Steve Melo
Feb 07, 2020 -

Audi Westwood responded

Thank you so much for your recommendation! We really appreciate you taking the time to share your experience working with our great team here at Audi Westwood. We're delighted that our staff took such good care of you and we'll let Patrick and Steve know you appreciated their help. We hope to do business with you again!

January 30, 2020

Great service. Warm hospitality. MmMmmmmmmmmmmmmm mmmmmm mm mm mm mm mmmm mm mm mm mm mm mm mm mm mm mm mm mm mm mm More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Costello
Jan 30, 2020 -

Audi Westwood responded

Stan, thank you for taking the time to write us a five-star review! - The team at Audi Westwood.

January 27, 2020

First Oil change Always a please to come to Audi Westwood. Mike Costello makes sure you have an exceptional experience and is excellent at attention to detail. My More

by cohenjanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Costello
Jan 27, 2020 -

Audi Westwood responded

Janis, thank you for taking the time to review Audi Westwood! It's wonderful to hear that Mike consistently takes care of you and your vehicle! We look forward to working with you at your next service visit.

January 16, 2020

Issue: error-codes. Doug was quick to hang hat on aftermarket radar install that occurred year prior. Lazy, no problem solving, very linear, not creative. More

by PAS
Recommend Dealer
No
Employees Worked With
Doug Kelleher
Jan 17, 2020 -

Audi Westwood responded

I am somewhat confused by your review. We were looking into all of your concerns when you asked us to stop and said you wanted to pick up your car. Unfortunately, this diagnosis is not about being creative, it is about liability and spending the necessary time. With your aftermarket steering wheel causing at least one of the errors, along with a lot of other aftermarket electronics in the car, this is not a quick answer. We are happy to spend the necessary time finding out how they are affecting the factory systems when you are ready. Please feel free to contact me. Thank you, Michael Shalhoub - Service Director - 781-234-2055

January 16, 2020

Outstanding service. It’s why I’ve bought cars at Audi Westwood. I have bought a lot of cars over the years at other dealers and they just don’t compare More

by Moleary
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Jan 16, 2020 -

Audi Westwood responded

Thank you for the five-star review! We are happy to hear that our team provided the outstanding service that we pride ourselves on at Audi Westwood. We look forward to working with you again!

January 16, 2020

Always a great experience Every visit to Audi Westwood is a totally easy, smooth experience. Everyone is super nice and they never try to oversell services or parts. I’ve alwa More

by Eft23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 16, 2020 -

Audi Westwood responded

It makes our day to hear that you've had consistently great visits with us at Audi Westwood. Thank you so much for your repeat business! We look forward to serving you for years to come.

January 10, 2020

I’ve been impressed with every interaction with this dealership’s service department. They are knowledgeable, super efficient, flexible, and personable. From the service advisors, shop foreman and valet More

by happycustomer
Recommend Dealer
Yes
Employees Worked With
Doug Kelleher service advisor
Jan 10, 2020 -

Audi Westwood responded

Thank you for the review! We are so grateful to have your business here at Audi Westwood, and we look forward to working with you again!

January 06, 2020

Very attentive service with specific attention to detailed inspection and maintenance preformed. Clear communication and timely completion of work, most helpful explanations regarding all work comp More

by Customer
Recommend Dealer
Yes
Employees Worked With
Renan DeAlmeida, Widewail Admin
Jan 06, 2020 -

Audi Westwood responded

Thank you for the wonderful feedback about our customer service! It's great to hear that you can depend on our Service Team to provide timely care and helpful advice regarding your vehicle. We'll see you next time at Audi Westwood!

January 06, 2020

The best Audi dealership in New England bar none. Best prices and customer service with no hard sales and pressure. They treat you like family. More

by harleybones
Recommend Dealer
Yes
Employees Worked With
Joyce Zavolas and Brad Levin , Widewail Admin
Jan 06, 2020 -

Audi Westwood responded

Well we can't ask for better feedback than this! Thank you so much for being a loyal Audi Westwood customer. We truly appreciate your support.

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