Audi Westwood

This dealership is phenomenal. My initial online This dealership is phenomenal. My initial online inquiry (at night) was answered the next morning by Holly McLaughlin in Sales. We communicated This dealership is phenomenal. My initial online inquiry (at night) was answered the next morning by Holly McLaughlin in Sales. We communicated via email and telephone, and we arranged an onsite visit so I could test drive the Audi S4. The dealership did not have an S4 with manual transmission in stock, so she searched the area and discovered there was one arriving at the dealership in a couple of weeks. She was out of the office the day of the test drive, but she ensured that an S4 with automatic transmission would be ready for my arrival. When I arrived at the dealership, Bradley Levin in Sales was expecting me and immediately introduced himself. He spent some time educating me about the car, and he then gave me the keys for a test drive - I loved the driving experience. Bradley provided me with a great quote, and I gave him a deposit on the S4 with manual transmission before I left the dealership. When my car arrived at the dealership a couple of weeks later, Karen Fisher (Finance) and I started working through the finance details. She and I talked several times throughout the day, and she went out of her way to answer my questions and ensure I had all of the facts correct. Each time we talked, she had found another way to make our deal attractive. By the end of the day, she had worked out a great lease payment plan for me, and I went to the dealership the next day to sign the paperwork. Since it was Karen’s day off, Michael in Finance had all of the details and handled the process quickly, efficiently and accurately. Ken Bourne handled my delivery, and he made the experience fun and exciting. He spent over an hour with me to teach me how to use the numerous features in my S4. He was very knowledgeable and was able to explain all of the features in detail. He was thorough and patient and he offered a follow-up in a couple of weeks if I wanted to revisit any features again. Ken is an asset to Audi! Overall, Westwood Audi is an outstanding dealership. They are very customer-focused, and it is obvious that the employees are very proud to be part of the Audi family. I am enjoying my new S4, and I absolutely know that I made the right purchase! Please visit this dealership for your new Audi. I sound like a commercial, but it is rare to find this level of customer focus anymore. More

Ken was great. He took the time to go over everything and andswer my questions and showed me how all the features worked on my car. The whole haggling over the price of both the car I was buying and the and andswer my questions and showed me how all the features worked on my car. The whole haggling over the price of both the car I was buying and the car I was trading in was less stressful than with other dealerships I've dealt with. A fair price for both cars was given. More

We had a great experience at Audi of Westwood. Bryan was very friendly and knowledgeable. He followed up with us after our first visit, but was not pushy. When we decided to purchase, the shopping and neg very friendly and knowledgeable. He followed up with us after our first visit, but was not pushy. When we decided to purchase, the shopping and negotiating process went very smoothly. As a result, I am driving a Q7, which is a wonderful car. I love everything about it! More

Ken made myself and my girlfriend extremely comfortable. He is very easy to work with and I would definitely do business with him again and refer him to friends and family. There was no pressure to purchas He is very easy to work with and I would definitely do business with him again and refer him to friends and family. There was no pressure to purchase and I look forward to coming back to him for my next purchase. Great work Ken! More

I have bought several BMW's and Mercedes and this was my first Porsche. Michael was really easy to work with and trust developed early in the relationship. He listened well and was very responsive and int first Porsche. Michael was really easy to work with and trust developed early in the relationship. He listened well and was very responsive and intuitive. I would recommend him and the dealership to my friends and colleagues. More

I never thought buying a car was so painless. Working with Ken Bourne, made buying the Audi A6 fun (never thought I would say that about researching and purchasing a car). From the initial converstion with Ken Bourne, made buying the Audi A6 fun (never thought I would say that about researching and purchasing a car). From the initial converstion until the pick-up and training of the car, Ken Bourne was ideal. In fact, other sales people and employees of the dealership were extremely friendly and helpful. Can't go wrong with this delership. I STRINGLY recommend. More

Totally professional, from sales to service to management. Everyone is extremely knowledgeable, especially Ken Bourne who walked me through every detail of my new A5. These cars are loaded with management. Everyone is extremely knowledgeable, especially Ken Bourne who walked me through every detail of my new A5. These cars are loaded with complicated features and Ken was very good about making sure I understood each aspect before moving on to the next. More

Our experience at Audi of Westwood was fantastic and had us wondering why we havent always driven an Audi. Ken was wonderful, knowledgeable and in constant contact with us. We brought our new q5 home last us wondering why we havent always driven an Audi. Ken was wonderful, knowledgeable and in constant contact with us. We brought our new q5 home last night and couldn't be happier. thank you!! More

I purchased an 2010 Audi S4 from Audi of Westwood and picked it up in Europe. While most dealers in MA were clueless about the details of an European pickup, because it's a relatively new program from Au picked it up in Europe. While most dealers in MA were clueless about the details of an European pickup, because it's a relatively new program from Audi of America, Lester Gardner at Audi of Westwood was willing to do his homework and go the extra 9 yards and the management at the dealership was extremely cooperative. Moreover, Lester was helpful, thoughtful, diligent, and cordial throughout the process. In short, for anyone contemplating picking up an Audi at the factory in Ingolstadt, you should definitely call Lester. More

excellent friendly service and knowledgeable sales person. Greg advised me on the pros and cons of different models, and worked with me on pricing. He also took care in securing the configuration i wa person. Greg advised me on the pros and cons of different models, and worked with me on pricing. He also took care in securing the configuration i was looking for and making sure i got the car delivered within my time frame. He followed up during and after the purchase process. More