Audi Westwood
Westwood, MA
Filter Reviews by Keyword
By Type
Showing 505 reviews
Firstly: Excellent Service department. We had been bringing our previous Audi here for service though it is much further away than other Audi dealerships because these guys just do a great job -- hone bringing our previous Audi here for service though it is much further away than other Audi dealerships because these guys just do a great job -- honest, fair, timely, helpful, AND affordable. They honestly tell you what you need without trying to sell you a bunch of extra services, they actually do the work they promise (not all service shops do, you know), and then some. They go the extra mile to make sure your car is right, yet they don't surprise you with extra charges when you come to pick it up. Loaner car service is awesome. Secondly: Sales staff is friendly, helpful, knowledgeable, and not pushy. I only wish I had better information about the true purchase prices of these cars among other consumers -- but that lack of information for me is not at all this dealer's fault. I felt they were being honest and fair throughout the entire process; I just can't back that up with cold hard figures ... I always wish I could get my cars for less, but that doesn't necessarily mean I paid too much. Pricing seemed overall in line with the market to the best that I could know the market, but the pricing was not so great as Kelley Blue Book online always leads me to expect, or hope for. More
I recently bought an A6 at Prime Audi/Westwood and my only problem was that on my first visit there was some confusion and the car I came to see was not on the lot. But I subsequently returned and saw t only problem was that on my first visit there was some confusion and the car I came to see was not on the lot. But I subsequently returned and saw the vehicle and was able to agree to that what seemed like a very reasonable price (I'd already been talking to several other dealers about nearly identical cars). Within a couple days I had a truly pristine like-brand-new Certified A6 still with 3 years of warranty to run. And I'm loving it. I dealt with John Suh, who was great to work with, and I would recommend to anyone looking to buy an Audi to give John a call. More
After working with Prime Audi of Westwood and salesman John Suh I can honestly say that if you're in the market for an Audi and desire prompt and professional service look no further than this location an John Suh I can honestly say that if you're in the market for an Audi and desire prompt and professional service look no further than this location and salesperson!! -Chris B More
Both Matt and Brian were most helpful in option selection and finding the right vehicles for both my wife and myself. They were available to answer questions and were great to work with. Dr L. P. Jo and finding the right vehicles for both my wife and myself. They were available to answer questions and were great to work with. Dr L. P. Joseph More
Just purchased my second Audi from Audi of Westwood! I live in Beverly, Massachusetts, and 30+ miles from Audi of Westwood; between my home and the Audi dealership there are 4 other Audi dealerships. One live in Beverly, Massachusetts, and 30+ miles from Audi of Westwood; between my home and the Audi dealership there are 4 other Audi dealerships. One of which is less than 5 miles from my home. I choose to go the extra distance because thats what I receive in return. Ken Bourne in the sales department goes the extra distance for me! Ken stands out among his peers in that he makes the car buying experience very enjoyable, gratifying and stress-free. I highly recommend Ken, Audi of Westwood and the Prime Motor Group to anyone I know interested in purchasing or leasing an Audi. More
I went to many dealerships (Central Jeep, Rodman Ford, Dodge of Norwood and many more) before I visited Audi of Westwood. Each visit was the same; the salespersons were pushy, dishonest, uncaring, sleezy Dodge of Norwood and many more) before I visited Audi of Westwood. Each visit was the same; the salespersons were pushy, dishonest, uncaring, sleezy and always try to pinch every penny out of me. They made me feel like I was nothing but a piece of you know what. A Couple of times I even received quotes for cars I did not drive! Well, this all changed when I walked into Audi of Westwood and met Desiree Lev. She could have not been more “pro” client. I felt like she was working for me and not the dealership. Desiree took time to ask questions, listened, and put thought into what vehicles she should show me. She was honest, upfront and sincere. She wanted to help me get what I wanted. Honestly, the above summary cannot explain how well my experience went with Desiree and Audi of Westwood. I walked into Audi just to look and walked out with a new car. out with a In fact, I even told Desiree that I was heading over to BMW next which she replied “I bet you don’t have to!” Much thanks to Desiree and Audi of Westwood. More
This is my sixth Audi with this dealership and my second from John. The quality of the personel and dealership are what I have come to expect from this high line deealership from John. The quality of the personel and dealership are what I have come to expect from this high line deealership More
John was great helping me to get an S4. Very patient and not pushy. Transparent with pricing. Explained pros and cons of various financing options. Top notch sales in my view. John is the reason I shop at t not pushy. Transparent with pricing. Explained pros and cons of various financing options. Top notch sales in my view. John is the reason I shop at this dealership. James, Hingham, MA More
An all around wonderful experience! I was lucky to have two specialists helping me with my Audi purchase; 2112-A5!!!. Lester Gardner answered any questions I had on the vehicle, in the showroom and during two specialists helping me with my Audi purchase; 2112-A5!!!. Lester Gardner answered any questions I had on the vehicle, in the showroom and during a road test. Bryan Drew took over the following morning, located the car I was looking for, and closed the deal. Two weeks later, Bryan picked me up at home, drove me to the Prime showroom, and I drove away with my new A5!! Both specialists worked diligently from start to finish, and took personal responsibility in providing the best possible buying experience for me. I recommend Prime Audi in Westwood and look forward to many years of high quality service for my vehicle. More
Everyone i encountered was very helpful and genuinely friendly. My salesman, Rob Kelleher, went out of his way with aid and with courtesy. I appreciate the call backs made to insure their receiving my friendly. My salesman, Rob Kelleher, went out of his way with aid and with courtesy. I appreciate the call backs made to insure their receiving my business. More