Audi Westwood

I bought a new 2012 Audi A4 Avant at Audi of Westwood. I also looked at two other major Audi dealerships in the greater Boston area, but the counseling and service at Westwood were much better. I was served also looked at two other major Audi dealerships in the greater Boston area, but the counseling and service at Westwood were much better. I was served by John Suh throughout the process, so I cannot say if my positive experience was just related to this particular salesperson or if it applies to the entire dealership. The counseling was very knowledgeable and balanced and I didn't feel any pressure to go for one of the more expensive packages. In the end I also got a better price than what the other dealers had offered. The promised times of delivery and alls details were kept perfectly. It was a very pleasant experience and I can warmly recommend John Suh without any hesitation. More

I had a terrific experience buying a certified a4. Jon Suh was my salesman who treated me with the utmost respect and courtesy. He was extremely knowledge about Audi and answered my questions completely. Suh was my salesman who treated me with the utmost respect and courtesy. He was extremely knowledge about Audi and answered my questions completely. Overall I found the buying experience very fair and non confrontational. John is a class act and he obviously is well supported by the dealer management in his approach. I would highly recommend anyone to work with John and this dealer More

This dealership is very accommodating -- they find a time for me to come in that fits my schedule, not theirs. They explain what's wrong in words a non-mechanic can understand. If it will take more than an h for me to come in that fits my schedule, not theirs. They explain what's wrong in words a non-mechanic can understand. If it will take more than an hour to service the car, a loaner is always available. The waiting area is comfortable. There's a quiet area upstairs with cubicles and wifi, so I can work while I wait. My husband is in the military and is away a lot. My service coordinator has been so helpful -- I feel very comfortable calling him if there's a problem and I'm not sure if the car needs to be brought in or not. I never worry that they are going to "repair" something that's not broken. I actually no longer hate bringing my car in for service now that we go here. More

In my opinion it is one of THE BEST dealership I ever deal with, especially Mr. John Suh the sales person, he is a real gentlemen, plus the whole dealership could not be more satisfied highly recommend, deal with, especially Mr. John Suh the sales person, he is a real gentlemen, plus the whole dealership could not be more satisfied highly recommend, THANK YOU. More

This was my second purchase from a dealer of the Prime group, and I was not disappointed in the least. I was interested in purchasing an A4 Avant, and was pleased to find out that Prime Westwood had the group, and I was not disappointed in the least. I was interested in purchasing an A4 Avant, and was pleased to find out that Prime Westwood had the model I wanted in stock and available. Right from the start, the internet department was very responsive in quoting a competitive "e-price" as well as providing more details on the vehicle I was interested in (trust me, not all dealers do this). The brand specialist I worked with, Desiree Lev, was, in a word, exceptional. First, Desiree is very personable and makes the customer feel appreciated. Second, Desiree's knowledge of the Audi brand is commendable as both during the test drive and delivery Desiree did a fine job of educating me on all the various options the car had to offer. Finally, and perhaps most important, is Desiree's candor. All my questions and concerns (based on research I had done) were answered honestly and competently. As for the purchase negotiation, yes, there was the obligatory back and forth with the sales manager but based on my research beforehand know the price I agreed to was a fair one - for both me and the dealer. Upon delivery, it should also be noted that Desiree had the new registration and inspection completed in record time saving me multiple trips to the dealership. I found the whole experience at Prime Westwood to be as remarkable as it was efficient, and would happily recommend this dealership, and especially Desiree, to anyone interested in purchasing an Audi. More

After having an absolutely horrific experience with another dealer, a friend recommended we visit Westwood Audi. From the first conversation we had on the phone to the minute we drove off the lot wit another dealer, a friend recommended we visit Westwood Audi. From the first conversation we had on the phone to the minute we drove off the lot with our new Q5 the entire experience was seamless, satisfying and effortless. Desiree Lev was friendly, knowledgeable and willing to do anything to make our experience top notch. I would recommend Westwood Audi and Desiree to anyone in the market for a new car! More

John Suh is a class act. I would recommend him with confidence to any family member, friend or colleague in the market for an Audi. confidence to any family member, friend or colleague in the market for an Audi. More

Contact- Jose Parada , if you are in the market for an Audi . He gave me one extended test drive and one sit in demo of an Audi Q5 - nearly 3 hours of his time. His manager - Brad is also a great guy .No Audi . He gave me one extended test drive and one sit in demo of an Audi Q5 - nearly 3 hours of his time. His manager - Brad is also a great guy .No hassle pricing- all I had to do is ask once. Kudos! More

We had a great experience with leasing from the Porsche side of the Westwood dealership, so decided to go back to purchase a used Audi. We were not disapointed. Ken was wonderfully helpful and also patient side of the Westwood dealership, so decided to go back to purchase a used Audi. We were not disapointed. Ken was wonderfully helpful and also patient as we tested out our other options. When we picked up the car, he also took the time to run through all of the features with us and even set up our phones for the Bluetooth. Great job and we are thrilled with our purchase! More

Having purchased many cars over the last 40 years, This was by far the best/easiest car buying experience I have ever had. John Suh in sales was very polite, patient, had great knowledge of the various Au was by far the best/easiest car buying experience I have ever had. John Suh in sales was very polite, patient, had great knowledge of the various Audi products, and presented fair offers, as first offers, for both my trade-in as well as for a new A6, limiting the necessary price bickering us males must partake in to feel good. I was directed to Westwood and John by four very satisfied customers within my workplace. All continue to praise John and Westwood, and each would recommend them as well as use them for future car purchases. More