Audi Westwood

Excellent dealership From the beginning, Derek, the sales manager reached out to me and was able to schedule an appointment the same day. Alfred, the Audi specialist that From the beginning, Derek, the sales manager reached out to me and was able to schedule an appointment the same day. Alfred, the Audi specialist that i worked with was extremely attentive to my needs, very polite and professional and was excellent following up with me and answering all of the questions I had. John, was also extremely helpful, very polite and professional and both were a pleasure to work with. Michael was able to find an excellent rate. The vehicle itself is excellent but it is the service that I received which made my experience of purchasing a vehicle a five star experience. More

Great dealership!!! Just bought my new Audi S4 from Roman Khitrik and the experience was great!! Everything was smooth and efficient and was never pressured or rushed, I Just bought my new Audi S4 from Roman Khitrik and the experience was great!! Everything was smooth and efficient and was never pressured or rushed, I have to say it was so quick and easy it wasn't like buying a car but more like a fun day of hanging out with great people!! More

ALI/MIKE STAY FAR AWAY FROM THESE PEOPLE Terrible service! Would not recommend to anyone ever. Spoke to Ali Mealey about a trade in Porsche. Was given authorization from a manager for a certa Terrible service! Would not recommend to anyone ever. Spoke to Ali Mealey about a trade in Porsche. Was given authorization from a manager for a certain price for my vehicle. Was told to bring it in and receive a check. Once I arrive Ali was not available and a "Mike" helped me. I was asked several times how i acquired the vehicle and why it was for sale. (both of these are private and none of anyone's business) I was told i would receive a call about the trade in. All of a sudden now they are no longer interested. Thanks for wasting my time, gas, extra mileage on car etc. STAY AWAY FROM THIS DEALERSHIP! LIES More

Great Audi Buying Experience - Top Notch Dealership! I was in the market for a new car and was debating between the BMW X5 (which I was currently driving) and the Audi Q7. John was very friendly, patien I was in the market for a new car and was debating between the BMW X5 (which I was currently driving) and the Audi Q7. John was very friendly, patient and knowledgable about the car. He took the time to show me all of the relevant features and was able to discuss in detail the merits of each car relative to the other in order to help me make an informed decision. He was motivated to have me join the Audi family, but was not at all pushy or too salesy in making the case for why I should choose the Q7 over the BMW. He was successful in his endeavor and I am now the happy, proud owner of an Audi Q7. Would highly recommend Audi Westwood to anyone who is considering an Audi. More

Best Audi dealership around. I live close to Burlington, but for some reason they always quote jobs at a higher price than Audi Westwood. Both dealerships have friendly and person I live close to Burlington, but for some reason they always quote jobs at a higher price than Audi Westwood. Both dealerships have friendly and personable employees but I just find the quality of service and the value a bit better at Westwood. I'll drive the extra 30 minutes every time. More

I was doing research for my next car, and went in to check out the A4. Kevin was very friendly and answered all the questions I had. Furthermore he was very knowledgable about the car and presented all check out the A4. Kevin was very friendly and answered all the questions I had. Furthermore he was very knowledgable about the car and presented all of its features to help me make an informed decision. I really appreciated the fact the Kevin was helpful but not pushy in anyway. More

Kevin was courteous and knowledgable, he helped in an amazing way, he made me feel comfortable and made me feel like it was my own car, he was defiantly an amazing sales person i would recommend him to a amazing way, he made me feel comfortable and made me feel like it was my own car, he was defiantly an amazing sales person i would recommend him to anyone who asks about an audi dealer. i am going to come back to Kevin for my next car in a couple of years. More

Kevin did an excellent job. He was very knowledgeable about the car. Was able to explain all of the features of the car and showed us how they functioned and where each one was located. He took his tim about the car. Was able to explain all of the features of the car and showed us how they functioned and where each one was located. He took his time with us but was not an overbearing sales person. From all of the dealerships and cars that we looked at he far exceeded any other sales person from any other dealership we visited in his knowledge. His follow up with us was just right in letting us know he wanted our business but not in a way that was annoying. When it came time to actually do the deal he listened and worked with us to come up with a fair price. He knew his numbers and was able to explain the process of trade in to us. I would highly recommend not only the dealership but this sales person. I hope he is still selling cars when I get to the point of needing another one (hopefully not for awhile). More

This post will speak for itself. Below is the exact e-mail I received directly from Ken, the sales person at Audi of Westwood, after I completed a survey about my recent experience. Regardless of who i e-mail I received directly from Ken, the sales person at Audi of Westwood, after I completed a survey about my recent experience. Regardless of who is "right" in this situation, the fact that this email was sent, and then defended by the Senior management of this dealership following my posting this on the BBB website, speaks to the level of professionalism here. If you want an example that supports every stereotype of a typical car salesman, read on. "Dear Kevin, I want to thank you for your kind and generous comments.We are always looking for feedback to improve and to make our customers buying experience as positive as possible. Many time one wonders what came first the chicken or the egg. It this case was it the rotten customer that was dishonest wasting three hours of someone's precious time after agreeing to buy the car if the numbers worked out ( which were agreed upon) and then not buying the car because all they wanted to do was to drive the car because no one had the car to drive. Though some dealers do have a bad reputation for not listening to their clients needs and actual deserve to lose their business. I know in this case we all can agree that we don't want your business. All you could do was whine when you could not get your way for someone to stay late so you could waste their time after closing hours, and whine when you showed up on the busiest day of the week and not be forth coming and complain and whine to the manager; it was embarrising to see a grown man act that way. Some of us are fortunate to be and born into money and don't have to work for living so they can drive cars and waste people's time. I wish you luck and you find happiness in the next car you buying experience." If anyone in my company (yes, it turns out I work for a living contrary to Ken's assertions) ever spoke to a customer that way, no matter what the circumstances, they would be removed and I would personally reach out to the customer and apologize (at the very least) for any employee sending an unsolicited email as toxic as the one above. There are plenty of Audi dealerships in the area. You can decide More

I have purchased 4 cars from John. He is exceptional. Most recently he helped me set up a surpise car delivery for my wife. No detail was out of the question. He drove it to my house with bow on the ca Most recently he helped me set up a surpise car delivery for my wife. No detail was out of the question. He drove it to my house with bow on the car, worked with me to secretly place it for her to see. If you are looking for an Audi, John is your man. No question. In terms of the sales process, John is easy going, honest, and has exceptional follow through. If he tells you he is going to follow up on something, he will do so exactly how he says he will. I couldnt recommend John more. First class. More