Audi Westwood

Great job, as usual Excellent service, accommodations, and communication. Relaxing place to wait. Was there only for a heater recall for which I paid nothing. Would de Excellent service, accommodations, and communication. Relaxing place to wait. Was there only for a heater recall for which I paid nothing. Would definitely recommend Audi Westwood! More

Very good Thanks for my oil change and putting on my Audi symble .it was nice getting my car up and running . I will be back for more repairs that are needed th Thanks for my oil change and putting on my Audi symble .it was nice getting my car up and running . I will be back for more repairs that are needed thanks. More

Great service department The service Department is top quality! I’ve owned my Audi for 2 years and purchased the extended care program, so happy I did! Service Department get The service Department is top quality! I’ve owned my Audi for 2 years and purchased the extended care program, so happy I did! Service Department gets an A from me! More

Engine Service While I did not anticipate needing engine service at 100k, the dealer handled the matter in a very professional and supportive way. Free loaner car, s While I did not anticipate needing engine service at 100k, the dealer handled the matter in a very professional and supportive way. Free loaner car, strong follow-up and friendly treatment. Great job! More

Do not recommend First sales person wouldn’t provide me list of Audis with manual transmissions Second sales person gave me a price via email but when I went in to s First sales person wouldn’t provide me list of Audis with manual transmissions Second sales person gave me a price via email but when I went in to see the car and purchase, He gave me a higher price even though I had his email The car was not clean when I picked it up, I did not get the owner’s manual and my name and phone number were entered into the database incorrectly. Sales person was more interested in asking me to still give him a good review than going over the features of the car or making sure it was ready for pickup. Brought it in for the first service and interior was not cleaned. Will never go back More

Outstanding!! I had the pleasure of working with Cardinia who made everything so easy! She helped me find a car that was exactly what I wanted. (I'm super picky too I had the pleasure of working with Cardinia who made everything so easy! She helped me find a car that was exactly what I wanted. (I'm super picky too) It's nice seeing a woman in a "man's atmosphere" especially one who knows EVERYTHING about cars and was able to educate me instead of belittling me. More

Routine maintenance Great customer service tech. Knowledgeable and helpful Tom met me and took over my service needs and helped me with a situation I had. Couldn’t say en Great customer service tech. Knowledgeable and helpful Tom met me and took over my service needs and helped me with a situation I had. Couldn’t say enough about him he is an asset to the company. More

Friendly and Helpful I was greeted quickly and explained in detail the items worked on my car. I was kept updated regarding progress of my service. Friendly and helpful! I was greeted quickly and explained in detail the items worked on my car. I was kept updated regarding progress of my service. Friendly and helpful! More

Top notch service Audi Westwood has the best service I have ever encountered at a car dealership. My impression is that rather than looking for opportunities to charge Audi Westwood has the best service I have ever encountered at a car dealership. My impression is that rather than looking for opportunities to charge me they actually try to solve issues at the least cost. Refreshing and different. More

belittling Went in to trade my Acura MDX for a Q7. The sales rep was very nice but when it came to talk the cost of my trade a sales manager approached me offere Went in to trade my Acura MDX for a Q7. The sales rep was very nice but when it came to talk the cost of my trade a sales manager approached me offered me $7,000 less than their online quote and basically walked my daughter and I out the door and was clear from his attitude “don’t come back” uninterested in making a sale. I guess you need a man to be with you to represent seeing this Young male wanted nothing to do with me. I am old enough to be his mother and probably make more yearly than he ever will. I was also told “mostly doctors come in here” to buy cars.. well excuse me for being a nurse! I felt belittled and not good enough to be in there. My teenage daughter said “mom that man thought we were poor I think”. Rude and would never go back. Horrible. Give someone else your business! I bought my last car at Herb Chambers Braintree I will go back to where I was treated with respect. More