Audi Westwood
Westwood, MA
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Excellent Service Service Advisor Matthew was wonderful! He knew exactly what was wrong with my Q5 and best of all advised me that I was entitled to free service in add Service Advisor Matthew was wonderful! He knew exactly what was wrong with my Q5 and best of all advised me that I was entitled to free service in addition to fixing the issue which luckily was covered! I will be back for tires Soon! Highly recommend Audi Westwood! More
very professional in every aspect of a dealership. Mike was friendly and effecient. Asked the proper and relevant questions about the service the Audi needed. Precisely explained the cost of the servic Mike was friendly and effecient. Asked the proper and relevant questions about the service the Audi needed. Precisely explained the cost of the service. The car was ready in a timely manner. Overall I was extremely pleased. More
Great parts and service department I moved to Boston a year-and-a-half ago from Scottsdale Arizona. My car's include Audi, Range Rover, Infiniti, and BMW. I am cautious about car deale I moved to Boston a year-and-a-half ago from Scottsdale Arizona. My car's include Audi, Range Rover, Infiniti, and BMW. I am cautious about car dealership service departments. There is not an MSRP for parts and service prices, dealers set these prices. I give Westwood Audi Parts and Services Department my highest recommendation. The prices are fair. Most importantly I feel as if I can trust my service advisor. I cannot express how much this is worth. My friends are also happy with Westwood Audi. More
Great customer service My experience has been wonderful. Great service and great people. The one thing is that everytime they wash my car I see a scratch and/or minor damage My experience has been wonderful. Great service and great people. The one thing is that everytime they wash my car I see a scratch and/or minor damage to the paint. Perhaps they need to upgrade their car wash system. But other than that everything great. They always give me a great loaner vehicle and finish the work on my car pretty quickly. More
Mike was awesome I had the tire protection program which was expiring and just had some rim damage and Mike was awesome about getting my car in immediately and getting I had the tire protection program which was expiring and just had some rim damage and Mike was awesome about getting my car in immediately and getting the work approved at the zero hour. More
Enjoyed excellent customer service from the Service Departme Excellent customer service from the moment I entered service area to the execution of the service to the coffee bar to the thoughtfulness of Stephen M Excellent customer service from the moment I entered service area to the execution of the service to the coffee bar to the thoughtfulness of Stephen Mercier to the sales person coming over to saying hello (Vadim).::great place! More
Prime Audi Rocks! From the moment you set up your appointment until you leave the dealership you are appreciated for choosing Prime. Mike Costello, our service technici From the moment you set up your appointment until you leave the dealership you are appreciated for choosing Prime. Mike Costello, our service technician has been making us feel special since the 1st time we brought our vehicle in. Beyond impressed with his professionalism and dedication to make tour customer experience exceptional. More
Fantastic personalized service Thank you to Matt for consistently superior service! He continually makes the service experience smooth and enjoyable. A a a a a a a a Thank you to Matt for consistently superior service! He continually makes the service experience smooth and enjoyable. A a a a a a a a More
Service Appointment Matt in the service department was great. Got me checked in quickly, arranged for a loaner vehicle and had my service done within a couple of hours. V Matt in the service department was great. Got me checked in quickly, arranged for a loaner vehicle and had my service done within a couple of hours. Very friendly and knowledgeable. More
Excellent service experience! Hands down a more professional, friendly and efficient experience compared to the other two Audi dealerships I had previously visited for service. I’ Hands down a more professional, friendly and efficient experience compared to the other two Audi dealerships I had previously visited for service. I’ll be back. Thanks! More