Audi Westwood

Easy, painless and excellent I was able to easily set the appointment on line, I was greeted immediately upon entering the dealership. Steve Mercier remembered me even though I ha I was able to easily set the appointment on line, I was greeted immediately upon entering the dealership. Steve Mercier remembered me even though I had only been there once before, I felt welcome and appreciated as a customer. Loaner vehicle was provided and I was in/out of the dealer for drop off within 15 minutes. All work was performed as promised and I picked up my vehicle the next day without any delays. More

Leased New Car My current car was nearing the end of its lease. I went in we talked for a little and we worked out an amazing deal. No other dealership was willing t My current car was nearing the end of its lease. I went in we talked for a little and we worked out an amazing deal. No other dealership was willing to come close to what they offered. They were friendly and willing to work to find something that worked for both of us instead of what only worked for them. More

Unbelievably professional service So refreshing to have sales and finance people at a dealership respect me and my time. Also nice to have a sales person who knows more about the car t So refreshing to have sales and finance people at a dealership respect me and my time. Also nice to have a sales person who knows more about the car than I do. I’ll go back for my next Audi. More

Excellent Buying Experience Nobody really enjoys buying a car but the experience at Audi Westwood is different. I received top notch personalized service from start to finish. A Nobody really enjoys buying a car but the experience at Audi Westwood is different. I received top notch personalized service from start to finish. A good price, no hard sell and a hassle free process. I am totally satisfied. More

Consistently treated with courtesy and respect The service department is great. My car runs like new. I was scheduled and seen immediately. The work was done on time, I was provided with a new loan The service department is great. My car runs like new. I was scheduled and seen immediately. The work was done on time, I was provided with a new loaner and was able to get back on the road in 15 minutes. Great service. More

Another great buying experience from Prime Audi Westwood Audi Westwood makes the car buying process stress free, honest, and enjoyable. I always get the best pricing and exceptional customer service, which i Audi Westwood makes the car buying process stress free, honest, and enjoyable. I always get the best pricing and exceptional customer service, which is why I continue to buy cars from them. If you go to Audi Westwood ask to work with John Suh. He is the most knowledgeable, experienced, and efficient sales person I have ever worked with. I was in the market for a truck and they happened to have one that was a trade in. I bought the Chevy truck from them instead of from a Chevy dealership because they make the process so straight forward and easy. More

Great experience Helpful and knowledgeable from start to finish. I’ve been to many dealerships and this place provides service that companies just don’t give anymore Helpful and knowledgeable from start to finish. I’ve been to many dealerships and this place provides service that companies just don’t give anymore More

Starter:clutch issues Excellent accommodation, responsiveness, and joint troubleshooting . Staff talked through diagnosis and available options clearly. Provided invaluable Excellent accommodation, responsiveness, and joint troubleshooting . Staff talked through diagnosis and available options clearly. Provided invaluable loaner vehicle when became clear parts would need to be ordered. Was kept aware of progress daily until work completed. More

Good service Service rep and sales person I spoke to that day were great. Car was a little later being done then I wanted but not that big of a deal. Always a gr Service rep and sales person I spoke to that day were great. Car was a little later being done then I wanted but not that big of a deal. Always a great experience when I bring my car and everyone is nice and polite. I had my 85,000 service and also spoke to sales person. Taylor my options I’d I trade in my car. Still deciding what I want to do. More

Service visit Service department is very professional and easy to deal with due to quality customer service. They took care of several factory recalls in a timely m Service department is very professional and easy to deal with due to quality customer service. They took care of several factory recalls in a timely manner. More