Audi Westwood

Car purchase experience This was the second time I have purchased cars from Prime cars were inspected completely by dealer and changed all the necessary parts that needed to This was the second time I have purchased cars from Prime cars were inspected completely by dealer and changed all the necessary parts that needed to be changed then delivered to me More

Excellent Very good service as usual. Never have any complaints. Tremendous help when needed. The ability to have loaner is so helpful to our family. To Very good service as usual. Never have any complaints. Tremendous help when needed. The ability to have loaner is so helpful to our family. Top notch More

Easy, fair, no pressure Looked on-line and visited several dealerships. Visited Audi Westwood around 6:00 on a Friday night. Michael Shapiro helped me and answered all of my Looked on-line and visited several dealerships. Visited Audi Westwood around 6:00 on a Friday night. Michael Shapiro helped me and answered all of my questions. He was so knowledgeable, friendly and engaged. Great deal, fair trade in value and best of all I love my new Audi. Drove my new car off the lot in an hour an a half!! Great customer experience!! More

Service drop off Organized personable in and out quickly. Trustworthy The work to be done was detailed and the approximate cost was discussed Everything was expl Organized personable in and out quickly. Trustworthy The work to be done was detailed and the approximate cost was discussed Everything was explained. Prompt service when driving into the service area More

Fantastic service As always, Audi Westwood had tremendous customer service. Specially, Matthew Sartini was friendly, professional, informative and easy to work with. I As always, Audi Westwood had tremendous customer service. Specially, Matthew Sartini was friendly, professional, informative and easy to work with. I was also out of there faster than I thought too More

Good but not great I bought my car this dealership and continue to have it serviced there. Overall the service people are very very friendly however it’s the small thing I bought my car this dealership and continue to have it serviced there. Overall the service people are very very friendly however it’s the small things that they could improve upon for example after having my car for 10 days it wasn’t washed or cleaned up at all. Just one more thing that they could do to make the experience that much better as for the sales folks they could definitely take a page from places like Carvana. More

First service experience It’s too early to come to any conclusions about the service or the car, but my first 1-year) service on my Q5 was smooth and uneventful. Mike Costell It’s too early to come to any conclusions about the service or the car, but my first 1-year) service on my Q5 was smooth and uneventful. Mike Costello was attentive and everything was on time. More

Service department is a high-priced rip-off! Audi Westwood Service replaced the A/C compressor on my TT Roadster two summers ago. Now it’s blowing hot air. They charged me $160 for the privilege Audi Westwood Service replaced the A/C compressor on my TT Roadster two summers ago. Now it’s blowing hot air. They charged me $160 for the privilege of informing me that they could fix the crappy unit they previously gave me, for $1500! Seriously? This joint is a rip-off. Beware. More

Service with a smile When you walk into this dealership they treat you like family, everyone is always so friendly. I love going to this dealership. Service with a smile. When you walk into this dealership they treat you like family, everyone is always so friendly. I love going to this dealership. Service with a smile. More

A4 Lease Great experience working with Vadim...from test driving, to advice and paperwork!! I would definitely recommend Audi of Westwood to buy or lease an A Great experience working with Vadim...from test driving, to advice and paperwork!! I would definitely recommend Audi of Westwood to buy or lease an Audi More