Audi Westwood
Westwood, MA
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New vehicle purchase Mike Shapiro was outstanding as a salesperson. Great product knowledge no pressure hassle free buying experience. To take customer service to another Mike Shapiro was outstanding as a salesperson. Great product knowledge no pressure hassle free buying experience. To take customer service to another level I stop in for tutorial on his day off and he takes the time to go through some things with me. That’s above and beyond the call of duty!!! Dealership is A1 from start to finish. Highly recommended!! More
Everything was done to and above expectations M Costello took care of everything Also A Angerf They did a beautiful job detailing car and car was ready on time They were courteous and professional M Costello took care of everything Also A Angerf They did a beautiful job detailing car and car was ready on time They were courteous and professional More
A3 Lease Cardinia was so great to work with, no pressure and always a smile she made the buying process very easy....thx so much and good luck! Cardinia was so great to work with, no pressure and always a smile she made the buying process very easy....thx so much and good luck! More
Completely satisfied Very customer service oriented from sales, finance, and all. Excellent professionalism was provided by everyone, we dealt with, especially sales assoc Very customer service oriented from sales, finance, and all. Excellent professionalism was provided by everyone, we dealt with, especially sales associate Patrick Comerford. He was the best I rate him a 10+. More
Very professional Brought in my car in for the service. Steve Mercier is very, nice, helpful and very professional. He gave me very details on the car’s status. Brought in my car in for the service. Steve Mercier is very, nice, helpful and very professional. He gave me very details on the car’s status. More
Greatest! This dealership has the best of everything. Always most eager to correct for a problem; that is rare. Always everybody there goes to the greatest leng This dealership has the best of everything. Always most eager to correct for a problem; that is rare. Always everybody there goes to the greatest length to do things right. More
Great Customer Service/ Service Dept. No complaints, they make sure your car is in perfect condition before you leave, friendly service department. Great loaner car so I didn't have any do No complaints, they make sure your car is in perfect condition before you leave, friendly service department. Great loaner car so I didn't have any down time. More
Making the car buying experience a pleasure This the second time I used Audi Westwood to buy a car. My last A 4 had 212,000 miles thanks in large part to the wonderful service department at Aud This the second time I used Audi Westwood to buy a car. My last A 4 had 212,000 miles thanks in large part to the wonderful service department at Audi Westwood. I finally relented and contacted them through their website. We met Taylor who I immediately told my true distain for the car buying process. She was not only very knowledgeable in every way possible but she made me/ laugh and never once pressured me/us. Audi is fortunate to have her and Mike the business manager part of their team. In a time when loyalty is not as it once was or customer care for that matter, Audi Westwood has gone above and beyond on every level. Thank you Taylor. More
Timing chain repair Our car has been faithfully reliable since we bought it several years ago, Our experienced technician Mr.Strobel found it had an issue that turned out Our car has been faithfully reliable since we bought it several years ago, Our experienced technician Mr.Strobel found it had an issue that turned out to be a stretched timing chain. Having serviced the car regularly at the dealer with all recommended services I was disappointed to hear it needed this work earlier than expected, but I fully expected to pay full price for the work due to the cars mileage.. Audi Westwood went above and beyond, Audi covered the work under warranty and had us back running in no time. The fear of long term ownership is gone for this luxury brand due to Westwoods incredible service and the manufacturers willingness to stand behind its product. Thanks to the whole team at Audi Westwood for taking care of us and doing such a fantastic job fixing us up! More
Service worth the extra miles! Audi Westwood has provided me with excellent quality service. Advisors are knowledgeable, polite and great communicators. Not the closest deale Audi Westwood has provided me with excellent quality service. Advisors are knowledgeable, polite and great communicators. Not the closest dealer but driving the extra miles for satisfaction is well worth it. More