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Audi Westwood

Westwood, MA

4.3
505 Reviews

375 Providence Hwy Rt 1 "The Automile"

Westwood, MA

02090

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Showing 505 reviews

August 08, 2018

New vehicle purchase Mike Shapiro was outstanding as a salesperson. Great product knowledge no pressure hassle free buying experience. To take customer service to another More

by Jbbaker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shapiro
Aug 08, 2018 -

Audi Westwood responded

We're thrilled Michael provided an experience that was above and beyond! We'll pass along the great feedback to Michael and the Audi Westwood sales team. Thank you for the great review and recommendation.

August 08, 2018

Everything was done to and above expectations M Costello took care of everything Also A Angerf They did a beautiful job detailing car and car was ready on time They were courteous and professional More

by Sum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Aug 08, 2018 -

Audi Westwood responded

Thank you so much for all the kind words. We'll be sure to let the team know of your great service experience at Audi Westwood. We appreciate your business and look forward to working with you again. Thanks Sum!

August 04, 2018

A3 Lease Cardinia was so great to work with, no pressure and always a smile she made the buying process very easy....thx so much and good luck! More

by beatel
Recommend Dealer
Yes
Employees Worked With
Cardinia
Aug 06, 2018 -

Audi Westwood responded

We'll share your feedback with Cardinia, thanks for the great review!

Sep 07, 2018 -

beatel responded

A month after getting our new car I received a bill from Audi Financial stating we owed money for items that Cardinia told us would be taken care of. I specifically told her my concerns about excess mileage and I was never told we would owe money for that They did take care of some money owed but left me with a $900.00 mileage bill. I guess the old sales tatic tell the customer what they want to hear is still alive. Very unhappy and would not recommend very sad I had to retract my positive feedback

July 23, 2018

Completely satisfied Very customer service oriented from sales, finance, and all. Excellent professionalism was provided by everyone, we dealt with, especially sales assoc More

by Cargal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Comerford, Mike in finance and Mr Levin
July 19, 2018

Very professional Brought in my car in for the service. Steve Mercier is very, nice, helpful and very professional. He gave me very details on the car’s status. More

by kmd727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mercier
July 18, 2018

Greatest! This dealership has the best of everything. Always most eager to correct for a problem; that is rare. Always everybody there goes to the greatest leng More

by nathanielfbrown8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Matt, Terri.
July 01, 2018

Great Customer Service/ Service Dept. No complaints, they make sure your car is in perfect condition before you leave, friendly service department. Great loaner car so I didn't have any do More

by Nicole616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
July 01, 2018

Making the car buying experience a pleasure This the second time I used Audi Westwood to buy a car. My last A 4 had 212,000 miles thanks in large part to the wonderful service department at Aud More

by TonyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
June 30, 2018

Timing chain repair Our car has been faithfully reliable since we bought it several years ago, Our experienced technician Mr.Strobel found it had an issue that turned out More

by K_grendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Strobel, Stephen Mercier
June 29, 2018

Service worth the extra miles! Audi Westwood has provided me with excellent quality service. Advisors are knowledgeable, polite and great communicators. Not the closest deale More

by Happy Audi Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hashem
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