Audi Westwood

Michael Shapiro, Sales Michael Shapiro in Sales will give you his undivided attention, listen to what your needs are and is easy to work with. Nice guy, nice salesman. He de Michael Shapiro in Sales will give you his undivided attention, listen to what your needs are and is easy to work with. Nice guy, nice salesman. He delivered my new vehicle to me in NH. Would highly recommend asking for him at Westwood Audi. More

Always a great experience! Pleasant, professional, always done right since new, 4 1/2 yrs. ago! They're always very honest and do not try to "sell" you! Purchasing Audi Care wa Pleasant, professional, always done right since new, 4 1/2 yrs. ago! They're always very honest and do not try to "sell" you! Purchasing Audi Care was well worth it! More

Pick a different Audi dealership! These guys are all over you when you're purchasing a car. In fact we bought two cars in one week from this place. We then went to trade one only a few These guys are all over you when you're purchasing a car. In fact we bought two cars in one week from this place. We then went to trade one only a few months later they really lowballed the trade so we went somewhere else (got $3,000 more than Westwood offered) and we canceled the Pure Protection and Tire & Wheel warrantee contracts. Now that we're trying to get our own money back...... Crickets. They already got the money from one warranty company, But have completely ignored five emails and four voicemails asking for when the check will be ready. So, great customer service when they're taking your money and completely unprofessional when they owe you money. UPDATE 10/05 : STILL WAITING. got one voice mail after I called again. I have since returned that call THREE times. Left 3 more voicemails.....10/28/18 I don’t know if it’s incompetence or just plain contempt once they’ve sold a car, simply not giving a xxxx. They sent a check to Bank if America AFTER I had sent proof the loan was already paid off- then surprise! Found out the bank returned the check to the dealership OVER a week ago!!!! Oh, and did I mention the check was $400 shy of what it should’ve been... AND YES, STILL WAITING TO GET OUR OWN MONEY BACK. please people, do NOT do business here. There are plenty of professional competent Audi dealerships that actually give a xxxx about their customers, not just getting cars sold. More

Rear Brakes Squealing Brought SQ5 in for brake issue. Service Tech could NOT recreate problem (i.e., did not hear brakes squealing). Supposedly took car on 5 mile road te Brought SQ5 in for brake issue. Service Tech could NOT recreate problem (i.e., did not hear brakes squealing). Supposedly took car on 5 mile road test (yet odometer in/out only changed by 1 mile). As soon as I left Audi with the car, the brakes were squealing, and have continued to do so. I question whether they actual tried to diagnose/fix the problem -- disappointing. This rating is based only on this visit. I have used Audi Westwood before with excellent results. More

Excellent team. Really helped me out with my transaction. Great experience working with the Sales team at Audi Westwood. I was purchasing a car as an out-of-state resident and they all came together to help Great experience working with the Sales team at Audi Westwood. I was purchasing a car as an out-of-state resident and they all came together to help me with my somewhat unique situation and I drove out with the Audi just a couple of hours after arriving. On more than one occasion they went out of their way for me. Bernard, Rob, Mike and Rolando were great. Rolando's enthusiasm really made the process much more enjoyable. No pressure from anyone at any point in the process. More

Service I had a great experience until I left the dealership. While driving home the check engine light came on. I called the dealership the next morning and I had a great experience until I left the dealership. While driving home the check engine light came on. I called the dealership the next morning and couldn’t get an appointment for almost a week. Not what I expect from a dealership that expects me to spend 100k on a vehicle. More

Service Dept Brought my 10 year old Audi in forcannuak service & inspection sticker. Service Department staff are very professional & knowledgeable. Service area i Brought my 10 year old Audi in forcannuak service & inspection sticker. Service Department staff are very professional & knowledgeable. Service area is very clean & offers many treats to make the wait less annoying. More

Great experience John suh was the most professional and friendly car salesman I have ever dealt with. He answered all of my questions in a timely manner and was not pu John suh was the most professional and friendly car salesman I have ever dealt with. He answered all of my questions in a timely manner and was not pushy at all. He was also very knowledgeable on everything. More

Patrick was great ! Patrick was amazing . He was very patient and informative . He helped me choose the perfect Audi Q5 . I would recommend him to everyone. He was also v Patrick was amazing . He was very patient and informative . He helped me choose the perfect Audi Q5 . I would recommend him to everyone. He was also very responsive to all of my questions ! Nothing short of spectular! More

sales quality The minute we met Ruzhena Vishnevski we knew that she was very good. She was no nonsense and got right to the point! She knows her inventory and nev The minute we met Ruzhena Vishnevski we knew that she was very good. She was no nonsense and got right to the point! She knows her inventory and never went to her moniter while we waited for her to key stuff in She is a sharp specialist and we recommend her. More