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Audi Westwood

Westwood, MA

4.3
506 Reviews

375 Providence Hwy Rt 1 "The Automile"

Westwood, MA

02090

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Showing 506 reviews

March 14, 2019

Gracious service at Audi I have been a customer for approximately 30 years Audi Westwood. I have worked primarily with Jeff and Michael and feel like I have a long-standing pe More

by Doc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 14, 2019 -

Audi Westwood responded

We can't thank you enough for your 30 years of business! It means so much to us that you can depend on Jeff and Michael for helpful service, every time. We truly appreciate your kind review and look forward to our continued relationship.

March 12, 2019

Fast, Fair and Professional Matt, our service rep was fantastic! We had a rather unpleasant experience with Audi of Norwell just prior to coming here. Dealing with Westwood was 1 More

by Gina Hanly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 12, 2019 -

Audi Westwood responded

We are honored that you took the drive out to visit us at Audi Westwood, Gina! It's fantastic to hear that the trip was worth and that you got the service you deserve. Thanks so much for the kind review, we look forward to assisting you in the future!

March 07, 2019

Highly professional all around I always have a great experience at Audi Westwood. The staff are friendly, knowledgeable and efficient. everything is done on time, as promised which More

by Audi for Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello, Widewail Admin
Mar 07, 2019 -

Audi Westwood responded

"Friendly, knowledgeable and efficient" - all words we love to hear! It's fantastic that you received five-star service from the Audi Westwood team. Thanks so much!

March 07, 2019

Westwood Audi Have only had one checkup so far, and two minor issues. All above went well. Steven in Service has always been professional and very helpful. More

by Gramma B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven in Service
Mar 07, 2019 -

Audi Westwood responded

It's great to hear that your service visit went well! We appreciate you taking the time to leave us feedback. If any issues arise in the future we will be here to help.

March 06, 2019

Audi A3 Service I had a great experience as usual. I can’t say enough good things about the Audi of Westwood service team. They are always professional and very helpf More

by Tommyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Mar 06, 2019 -

Audi Westwood responded

Tommy - We can't ask for better feedback than this! It's wonderful that you can depend on the Audi Westwood Service Crew for professional service, every time. Thanks so much for your continued support!

February 28, 2019

Impressive Showed me how to install my rear wiper blade Informed me that it wasn't time to rotate my tires. Checked for any recalls-none. Completed my MA inspe More

by MyRedWine,1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE writer, Michael Costello
Feb 28, 2019 -

Audi Westwood responded

This is what we love to read! We are delighted that our team provided thorough service and sent you home in a freshly cleaned car. Thank you for the fantastic review!

February 22, 2019

Recall Olivia did a great job. At first she could not locate a loaner car for me and then she worked very hard to figure out how to get me one. Car was re More

by Voyagerrrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vazquez
Feb 25, 2019 -

Audi Westwood responded

Thank you for sharing your experience working with Olivia! We are glad that she delivered five-star service and that your car was returned in topnotch condition. We are grateful to have you as an Audi Westwood customer!

February 21, 2019

service for Linh Nguyen recall on A4 Jeff handled the case and was friendly, informative and professional. The gentleman who handled the loaner car was also very friendly, informative an More

by AudiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Connor, Widewail Admin
Feb 21, 2019 -

Audi Westwood responded

We can't ask for better feedback than this! First, we love that you received friendly service from our entire team. Second, it's wonderful that Connor walked you through the features of your loaner Audi A6 so you would be confident out on the road. Finally, we are delighted that your service was completed in a timely manner. Thanks for taking the time to leave Audi Westwood a review!

February 19, 2019

Service Wanted an oil/filter change - $400 later I was charged for an unnecessary overhaul on my 5,000 mile Audi. Service techs need communication training More

by Unhappy
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kelleher
Feb 21, 2019 -

Audi Westwood responded

I apologize for any miscommunication on our part. If you're willing, I would like to get the details about your visit so I can help discover where we failed you. Please consider giving me a call. Thank you, Michael Shalhoub - Service Director- 781-234-2055

February 14, 2019

Audi represents top quality Audi Westwood did not exemplify Audi quality in my opinion. There is more to buying cars than just being nice and friendly. You have to be transparent More

by 1st time Audi owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and finance
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