Audi Westwood

Alfred Naddaff Is The Best - Awesome Experience Alfred Naddaff has treated me right through two car purchases from Audi Westwood. They are the absolute best and he is a great guy. Really cares abo Alfred Naddaff has treated me right through two car purchases from Audi Westwood. They are the absolute best and he is a great guy. Really cares about his customers, not pushy, and helps them through one of the largest purchases anyone makes other than a home. They have a great selection of cars, but it's the experience that has me coming back for more. Super easy to deal with, paperwork has no BS involved, and they stand by their word. Thanks Alfred for an awesome experience, I will continue to recommend you and your dealership as long as I stay in the Audi Family. More

Fantastic Matt Sartini is an ideal service writer. He was great to work with. Got everything done right the 1st time. Courtesy wash made my wife happy Matt Sartini is an ideal service writer. He was great to work with. Got everything done right the 1st time. Courtesy wash made my wife happy More

Another wonderful purchasing experience at Audi Westwood Last year we bought an Audi A3 (2016) with Taylor Ford's help and we also had a great experience at Audi Westwood. So when time comes to get another A Last year we bought an Audi A3 (2016) with Taylor Ford's help and we also had a great experience at Audi Westwood. So when time comes to get another Audi vehicle I called up Taylor and was delighted that she is still with the dealer. Next day I came to test drive an Audi A6 (2016) and very satisfied with the performance and the price of the vehicle I intended for. Taylor was very enthusiastic to help us again and very accommodating and helped us through all the process smoothly. At the end of day I was able to drive the Audi home and very happy with the purchase and the whole experience at Audi Westwood. I will definitely recommend Taylor and Audi Westwood to any of our friends and colleagues! Thank you very much! Min More

Tony Varone treats you like family! This dealership is amazing! They will work with you! Tony varone is so patient and treats you like family! I recommend.buying and leasing from this es This dealership is amazing! They will work with you! Tony varone is so patient and treats you like family! I recommend.buying and leasing from this establishment More

Good team Very knowledgeable and friendly staff. Had to look for anew car sales prson to talk about the new cars. Nobody acme to help. Spoke with Mike insoles. Very knowledgeable and friendly staff. Had to look for anew car sales prson to talk about the new cars. Nobody acme to help. Spoke with Mike insoles. Very helpful. More

They treat you not as a customer but as a family member! The service level is extraordinary both in the dealership and the service center. They make the car buying experience fun and not at all stressful. The service level is extraordinary both in the dealership and the service center. They make the car buying experience fun and not at all stressful. They are knowledgeable and quintessentially fair and honest. A great experience every time I step through the doors. More

Outstanding Went to look at new models. Wanted to trade my current car for a new RS 5. The experience was seemless and painless and the staff was outstanding Went to look at new models. Wanted to trade my current car for a new RS 5. The experience was seemless and painless and the staff was outstanding More

Service oil change Great customer service. Brought car in for oil change and wiper change. Overall a good experience and even though waited little longer waiting area wa Great customer service. Brought car in for oil change and wiper change. Overall a good experience and even though waited little longer waiting area was comfortable and clean. More

No sticker bought 2018 Q7 from this dealership and had to get my own sticker from another dealership . Was told to bring them invoice for reimbursement for p bought 2018 Q7 from this dealership and had to get my own sticker from another dealership . Was told to bring them invoice for reimbursement for price of sticker ~~~still waiting 2 weeks later for my money. Make sure the vehicle passes inspection prior to signing. More

Run! Absolutely horrible service RUN!! Horrible horrible horrible I recently purchased a 2018 Audi Q5 and came to this dealership to have it serviced. While there I purchased a pi RUN!! Horrible horrible horrible I recently purchased a 2018 Audi Q5 and came to this dealership to have it serviced. While there I purchased a pin I was told by their service tech was needed to connect to the car’s WiFi. This all occurred on Feb. 25th. When I made the $130 purchase of the pin, I was told that I would receive a call within 2 weeks. I never received the call. I then call their sales team on March 23rd. No one knows what I’m talking about. I am placed on hold and then told that I can either hold longer while they investigate the situation or I can call back. I request that I receive a call back. I get one from the service department shortly after. The service tech states that my pin is in and I can pick it up at any time between 7:30-5pm. I pick up the pin two days later only to find that NO ONE in the service department can help me with the pin. The ONLY person on staff is Kevin, who’s on the sales team and is currently in a meeting. No one knows when he’ll be finished nor are they willing to leave their desks and ask the magical Kevin when and if he’s willing to help me with the pin. I then leave the dealership and call Audi customer care. They explain to me that my car is not equipped to use the pin and they can’t understand why the dealership would sell me a pin when it clearly states that the model I have is not able to use Audi connect features!! Needless to say, this has been a horrible experience. I am requesting a full refund for the money I’ve wasted on the pin. More