Audi Westwood
Westwood, MA
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Responsive team , efficient, courteous and knowledgeable Excellent experience friendly staff, very responsive to my needs, had me checked in and checked out rapidly was very sensitive to my time constraints Excellent experience friendly staff, very responsive to my needs, had me checked in and checked out rapidly was very sensitive to my time constraints. He said to get an appointment and provide a loaner car. More
Helpful and efficient service i leases my car from Audi Westwood and have brought it back for service there each time. Olivia really helped me with my car when I needed my 10k mile i leases my car from Audi Westwood and have brought it back for service there each time. Olivia really helped me with my car when I needed my 10k mileage and to replace my tire. She explained everything to me really clearly and got my car back to my office from the dealership to minimize the impact on my life. Really grateful. More
Great service Doug Kelleher was very good at informing me about recommendations for my Q5 and helped to inform me with Tire choices that would be a good choice Doug Kelleher was very good at informing me about recommendations for my Q5 and helped to inform me with Tire choices that would be a good choice More
Had schedule service On my Q5 I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I highly recommend the service department at Audi Westwood and Olivia is doing a great job, she was Pleasant to work with. I would recommend this dealership More
Bad day to be at the dealer I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back tha I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back that’s just not right not happy Matthrw More
Audi service Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than my past BMW experience. More
Prime Audi- YES!!! I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall expe I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall experience was excellent! While there was a slight delay getting the title from the Bank, the sales manager and sales person kept me informed of the progress. The car was ready as promised, prepped and in showroom condition. The dealer filled it with it’s first tank of gas. The entire team was courteous, professional, and the location was immaculate. Was an extremely positive experience. More
Purchase of 2019 Audi SQ5 I worked with Eli Weinstein over a period of 2 months. I was at first undecided between a Porsche Macan and a Q5. Throughout my process of buying a I worked with Eli Weinstein over a period of 2 months. I was at first undecided between a Porsche Macan and a Q5. Throughout my process of buying a new car Eli was patient, knowledgeable, thorough and allowed me the time to make the right decision. Once I decided on the car he continued to spend time and energy with me to make sure I was comfortable and made me feel I made the right decision and was welcome to come back with any questions. He was a true gentleman throughout the process and I would recommend him to one and all. More
Attentive and promt Matt was very attentive to my needs from the moment that I walked in. He seem to try his best to accommadate me. The loaner vehicle was comparable to Matt was very attentive to my needs from the moment that I walked in. He seem to try his best to accommadate me. The loaner vehicle was comparable to mine and he took his time to explain the options that the vehicle had. Matt made it a pleasant experience. Matt was great. More
Continued excellent service Both Steve and Eli from the Sales Department provided the type of excellent service we consistently receive at Westwood Audi. I especially appreciated Both Steve and Eli from the Sales Department provided the type of excellent service we consistently receive at Westwood Audi. I especially appreciated the time Steve took on Saturday morning to go over the features of our new Audi A4 with my husband Paul. More

