Audi Westwood
Westwood, MA
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Great customer service The customer service is always great and consistent. They always do an inspection of our car and they even topped off my fluids! They always let you k The customer service is always great and consistent. They always do an inspection of our car and they even topped off my fluids! They always let you know what is wrong with the car and give you a detailed report More
Excellent Service on my Q5 I am so pleased with the careful attention given to every aspect of the recent repair of my car. From the diagnosis of the problem to the regular I am so pleased with the careful attention given to every aspect of the recent repair of my car. From the diagnosis of the problem to the regular updates ,Regarding the process of repair. I was unable to pick my car up at dealership. That the tech and manager set up my car to be delivered to my home. More
Flat tyre Overall service from the point to dropped the car off to the time it was collected was excellent. We would recommend this dealership to family and fri Overall service from the point to dropped the car off to the time it was collected was excellent. We would recommend this dealership to family and friends More
Responsive team , efficient, courteous and knowledgeable Excellent experience friendly staff, very responsive to my needs, had me checked in and checked out rapidly was very sensitive to my time constraints Excellent experience friendly staff, very responsive to my needs, had me checked in and checked out rapidly was very sensitive to my time constraints. He said to get an appointment and provide a loaner car. More
Helpful and efficient service i leases my car from Audi Westwood and have brought it back for service there each time. Olivia really helped me with my car when I needed my 10k mile i leases my car from Audi Westwood and have brought it back for service there each time. Olivia really helped me with my car when I needed my 10k mileage and to replace my tire. She explained everything to me really clearly and got my car back to my office from the dealership to minimize the impact on my life. Really grateful. More
Great service Doug Kelleher was very good at informing me about recommendations for my Q5 and helped to inform me with Tire choices that would be a good choice Doug Kelleher was very good at informing me about recommendations for my Q5 and helped to inform me with Tire choices that would be a good choice More
Had schedule service On my Q5 I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I highly recommend the service department at Audi Westwood and Olivia is doing a great job, she was Pleasant to work with. I would recommend this dealership More
Bad day to be at the dealer I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back tha I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back that’s just not right not happy Matthrw More
Audi service Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than my past BMW experience. More
Prime Audi- YES!!! I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall expe I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall experience was excellent! While there was a slight delay getting the title from the Bank, the sales manager and sales person kept me informed of the progress. The car was ready as promised, prepped and in showroom condition. The dealer filled it with it’s first tank of gas. The entire team was courteous, professional, and the location was immaculate. Was an extremely positive experience. More