Audi Westwood

Immediate response They fixed my car same day. It was towed in the night before. Service manager stayed late and picked me up from the train stop. Mike Costello, is a pr They fixed my car same day. It was towed in the night before. Service manager stayed late and picked me up from the train stop. Mike Costello, is a pro, very technical and extremely service oriented. He represents the dealership extremely well. More

Q3 Turbo Issue Q3 had a turbo rebuilt, had to go back a week after due to coolant leak. Westwood Audi service took care of it right away. I was given a loaner during Q3 had a turbo rebuilt, had to go back a week after due to coolant leak. Westwood Audi service took care of it right away. I was given a loaner during the repair. Thanks! More

Professional business Scheduled 55 mile service. Team found ways to save me money by pre-buying 55 & 65 bundle, informed of a service recall, got me a loaner all in 10 minu Scheduled 55 mile service. Team found ways to save me money by pre-buying 55 & 65 bundle, informed of a service recall, got me a loaner all in 10 minutes. Keep me updated on progress and had car ready and washed when I returned . Great personable and professional team More

Quick state inspection Dropped in without an appointment for a state inspection. My service adviser, Matt S. as always provided a fantastic customer service. I was surprised Dropped in without an appointment for a state inspection. My service adviser, Matt S. as always provided a fantastic customer service. I was surprised how quickly I got my car back. Another great experience at AUDI Westwood. Thank you, Matt! More

Leased two new Q5 cars Outstanding service, excellent customer service, great deal Have already recommended Prime Audi to three friends who will be buying or leasing in the Outstanding service, excellent customer service, great deal Have already recommended Prime Audi to three friends who will be buying or leasing in the next six months More

Oil change and recall Excellent service as usual!! Matt is the very best!! Also when I got the loaner car the service was excellent very streamlined and fast!! Matt left me Excellent service as usual!! Matt is the very best!! Also when I got the loaner car the service was excellent very streamlined and fast!! Matt left me mssgs advising everything was all set!! Thank you all!! Had the “spiff” and my car came back to life!! Looks brand new!! Best “spiff” yet since I picked up the car almost a year ago!! So happy!! More

Excellent service thanks for washing my car as well as the inside cleaning prompt in getting back to me once the car was ready to be picked up thanks for washing my car as well as the inside cleaning prompt in getting back to me once the car was ready to be picked up More

Brought in for a recall I was going to give a poor review because I had made a previous appointment for the recall on my car and after I had checked in I was told that they d I was going to give a poor review because I had made a previous appointment for the recall on my car and after I had checked in I was told that they did not have a loner car for me so I had to reschedule the appointment. When I returned I again told them about what happened and I was given a choice of cars, I said I was thinking of my best car to be a A7 and that’s what they gave me. Because of that my next car will be the A7. More

Great Job!!! Always top notch service!!! The service advisors are very competent and through!!!! Their follow up is excellent!! This service department is outstan Always top notch service!!! The service advisors are very competent and through!!!! Their follow up is excellent!! This service department is outstanding! I have had 3 Audi’s and had all 3 serviced here! Always happy!!! More

The best dealership in the area Audi Westwood’s sales and service have been noticeably superior in my experiences with them over the last 24 years. Just one example from my most rece Audi Westwood’s sales and service have been noticeably superior in my experiences with them over the last 24 years. Just one example from my most recent experience with them: they allowed me to solo test drive a Q5 over 40 miles round trip to my condo to see whether it would fit in my narrow parking space. It did and the rest of the sale was equally professional and courteous. More