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Audi Westwood

Westwood, MA

4.3
506 Reviews

375 Providence Hwy Rt 1 "The Automile"

Westwood, MA

02090

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Showing 506 reviews

December 20, 2024

My service consultant was Mikylah and she is amazing to work with. She keeps me updated and always follows up. I highly recommend. More

by Tami H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikylah Forde
Dec 22, 2024 -

Audi Westwood responded

Tami, we're happy you found our staff to be so supportive during your experience here at Audi Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

I always receive excellent service from Renan. He listens and ensures that my vehicle's needs are resolved. Renan (and Francesca) are wonderful and Audi Westwood is lucky to have them. More

by paula.m.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan De Almeida
Nov 09, 2024 -

Audi Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Renan here at Audi Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2024

Great experience leasing my etron GT. Felipe and Val made it easy! Will be back for another one soon More

by patrickc171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Comerford, Felipe Deoliveira
Aug 16, 2024 -

Audi Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Westwood! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2024

Advisors are nice and responsive! Service is quick! Service reports are detailed in digital form with videos attached. Waiting area is clean and quiet! More

by Snow Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan
Aug 10, 2024 -

Audi Westwood responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 24, 2024

Very Disappointed with my recent service appointment. I scheduled a 75,000 mile checkup for my Audi A-4. It was scheduled for 23 July with a follow-up text confirming the reservation of service for th More

by FlipMcB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renan
Jul 27, 2024 -

Audi Westwood responded

FlipMcB, Thank you for your feedback about your recent service on the Audi A-4. I want to apologize for any inconvenience you faced due to the extended time it took for us to complete the 75,000-mile service. Your concerns will be shared with the service team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Edward H. Stockel General Manager estockel@group1auto.com

December 19, 2023

The service department is wonderful. My advisor Chace is just fantastic. He keeps me updated and checks in after service to make sure my car is running fine. It is a good feeling knowing More

by jenb1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chace Pires
Dec 20, 2023 -

Audi Westwood responded

Thank you for the Five Star review and for choosing Audi Westwood. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again.

October 12, 2023

I had a great experience with Justin and the service team at Audi Westwood. They were professional, courteous, proactive with communication - overall top notch customer service! More

by Heatherdelleo
Recommend Dealer
Yes
Employees Worked With
Justin Vargas
Oct 13, 2023 -

Audi Westwood responded

We're delighted to hear that you had a great experience with Justin and the service team at Audi Westwood. Being professional, courteous, and proactive with communication is our goal, and we're glad to have provided you with top-notch customer service. Thank you for choosing us, and we appreciate your positive feedback!

August 22, 2023

World class service department. Very consultative, non-pushy sales department. Highly recommend. Felipe is fantastic to work with. More

by jh1199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Deoliveira
Aug 26, 2023 -

Audi Westwood responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 14, 2023

Friendly service. Auto loaner makes it work for me. Communication by text is easy and fast. More

by tfeeney02675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan dealdemeida
Aug 26, 2023 -

Audi Westwood responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 27, 2023

Great experience with Paul Aoun in purchasing a Q5. Very knowledgeable and easygoing. Made the process go smoothly. More

by Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Aoun
Jul 30, 2023 -

Audi Westwood responded

We're glad you had such a wonderful buying experience with us! Congratulations on your new vehicle.

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