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Audi West Palm Beach - Service Center

West Palm Beach, FL

4.9
445 Reviews

445 Reviews of Audi West Palm Beach - Service Center

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November 19, 2023

Great experience and Stephan my service advisor is the best he is very knowledgeable about the vehicles. More

by Fullerc1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Audi West Palm Beach responded

Thank you. We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to see you again in the future. Take care!

November 10, 2023

Service experience is always top notch. Everyone on the team is proactive, attentive and caters to my needs. More

by gfarmerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Audi West Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 16, 2023

When you are first met, the staff is very friendly and explains where he introduces you to Stefan…He is so nice, so polite, and very efficient…Now The sales person Ryan Disney, He is an absolute deligh More

by Sboilen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aly Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Leonik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Audi West Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi West Palm Beach, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2023

took me on time. ...finished in less time than quoted....all good...service writer was very pleasant and attentive. More

by Mark.Hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Audi West Palm Beach responded

Mark, thank you for this great rating and review! We truly value your feedback and your business.

September 20, 2023

Excellent service. The wait time was good, and the water and tea were good. They cleaned my care, and that was really nice. More

by manassd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisnette Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alleyah Largaespada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Audi West Palm Beach responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 30, 2023

Best dealer in town, the people are very professional and friendly. They Know what to do to make the experience smooth. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri
Sep 25, 2023 -

Audi West Palm Beach responded

Thank you, Diana, for choosing Audi West Palm Beach. Your feedback and rating mean a lot to us. We're glad to hear our team was very professional and friendly, and we hope to see you again in the future!

August 11, 2023

Jay Rivera was very helpful. And expedited the service experience. Nice gentleman, Thank you very much. More

by laceydogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rivera
Aug 18, 2023 -

Audi West Palm Beach responded

Thank you for taking the time to share your thoughts on working with Jay. We're glad to hear we delivered such a great experience!

August 04, 2023

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisnette Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Grossman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kelstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alleyah Largaespada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 12, 2023

Whenever I call Jennifer, she gets me right in. I feel completely taken care of! Thank you Jenn!! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Audi West Palm Beach responded

Barbara, thank you for the great review on your experience with Jennifer and for choosing Audi West Palm Beach!

July 06, 2023

Richard was great. efficient and got me in and out quickly ,car was clean and ready to go More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Audi West Palm Beach responded

Susan, thank you for sharing about your experience with Richard here at Audi West Palm Beach. We appreciate your business and hope to see you again in the future!

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