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Audi West Palm Beach - Service Center

West Palm Beach, FL

4.9
442 Reviews

442 Reviews of Audi West Palm Beach - Service Center

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September 30, 2023

took me on time. ...finished in less time than quoted....all good...service writer was very pleasant and attentive. More

by Mark.Hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi West Palm Beach responded

Mark, thank you for this great rating and review! We truly value your feedback and your business.

September 20, 2023

Excellent service. The wait time was good, and the water and tea were good. They cleaned my care, and that was really nice. More

by manassd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisnette Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alleyah Largaespada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Audi West Palm Beach responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 30, 2023

Best dealer in town, the people are very professional and friendly. They Know what to do to make the experience smooth. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri
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Sep 25, 2023 -

Audi West Palm Beach responded

Thank you, Diana, for choosing Audi West Palm Beach. Your feedback and rating mean a lot to us. We're glad to hear our team was very professional and friendly, and we hope to see you again in the future!

August 11, 2023

Jay Rivera was very helpful. And expedited the service experience. Nice gentleman, Thank you very much. More

by laceydogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rivera
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Aug 18, 2023 -

Audi West Palm Beach responded

Thank you for taking the time to share your thoughts on working with Jay. We're glad to hear we delivered such a great experience!

August 04, 2023

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisnette Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Grossman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kelstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alleyah Largaespada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 12, 2023

Whenever I call Jennifer, she gets me right in. I feel completely taken care of! Thank you Jenn!! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Audi West Palm Beach responded

Barbara, thank you for the great review on your experience with Jennifer and for choosing Audi West Palm Beach!

July 06, 2023

Richard was great. efficient and got me in and out quickly ,car was clean and ready to go More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Audi West Palm Beach responded

Susan, thank you for sharing about your experience with Richard here at Audi West Palm Beach. We appreciate your business and hope to see you again in the future!

June 29, 2023

Very attentive, excellent service representative, Adam Romeo, clean and professional environment. I come from Boca Raton because this is an excellent service department. More

by mjgreen7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Audi West Palm Beach responded

Thank you for the great review. Your business and your feedback are greatly appreciated.

June 28, 2023

Attentive customer service, efficient and highly professional. Bree was outstanding in addressing our needs on short notice. More

by John McNamara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brisnette Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Audi West Palm Beach responded

Thank you for this great review and for choosing Audi West Palm Beach, John!

June 28, 2023

Adam Romeo is a top quality professional with customer care as a foremost priority. I have complete confidence with his oversight of my Q8 service and safety requirements. I appreciate Adam Romeo and hi More

by Carusojv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Audi West Palm Beach responded

Thank you for choosing Audi West Palm Beach. Your feedback and rating mean a lot to us. We're so glad Adam provided you with a great experience, and we hope to see you again!

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