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Audi West Palm Beach - Service Center

West Palm Beach, FL

4.9
445 Reviews

445 Reviews of Audi West Palm Beach - Service Center

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May 14, 2022

👍 GREAT EXPERIENCE. Jennifer Rodriguez is a pleasure to work with. I always look forward to deal with her to correct any problems that I might have with my car. More

by rvc53
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Audi West Palm Beach responded

Thank you for taking the time to offer this great rating and review. Our team here at Audi West Palm Beach is so glad you had a great experience with Jennifer, we look forward to seeing you again in the future. Happy Driving!

May 07, 2022

The best service! Friendly staff! Big and very spacious…never any back ups or waiting. More

by kathrynnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Capello
May 10, 2022 -

Audi West Palm Beach responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Happy Driving!

May 11, 2022 -

kathrynnorton responded

You have a customer for life!!!

May 03, 2022

Everything was fine with service, but the rental process was not smooth at all i am still being over charged for the rental. not impressed at all. More

by fugazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
May 04, 2022 -

Audi West Palm Beach responded

Thank you for taking the time to share your review. Your business is appreciated and your feedback is always welcome if you would like to share additional details, please contact me at vip@audiwpb.com.

April 30, 2022

Was lied to about a warranty I purchased for my interior. Was told a manager would call. Me and no one ever did, So basically was taken advantage of for a $1000 on a $50000 purchase. Looks like I’ll be b More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Roe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Pakarati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norbey Tobon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Leonik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haidari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richardson Baptiste
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Bucknell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Lenchus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Diamond
May 04, 2022 -

Audi West Palm Beach responded

Dan - Thank you for taking the time to make us aware of your concerns about your recent visit. We appreciate your business and your feedback. We take great pride in our efforts to provide only the best services to all our customers including ensuring transparency at every visit. If you would like to share additional details or have any further questions or concerns, please contact me at vip@audiwpb.com.

April 21, 2022

Stephon, my customer service rep,was polite, professional, and helpful. The Enterprise staff was also top notch. More

by Anderse1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Audi West Palm Beach responded

Thank you for leaving such a great review. Our team here at Audi West Palm Beach is so glad you had a great experience and look forward to seeing you again sometime in the future! Happy Driving!

March 31, 2022

Brought my car in for a recall and got a great loaner car to use until mine was ready. My car was ready the next day having been washed and ready to go. My contact, there, Ryan, kept me in the loop as alwa More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Audi West Palm Beach responded

Jay, thank you for this great review and for mentioning that Ryan kept you in the loop throughout your visit. We always strive for excellence in customer service and look forward to seeing you again in the future. Safe & Happy Driving.

March 20, 2022

Stephan is the best! !! He took care of me and delivered an outstanding customer service. Please praise him for a week job done thank you stephan More

by Stephan golab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Audi West Palm Beach responded

Stephan - Thank you so much for taking the time to leave us this amazing review. I’m glad to hear Stephan was helpful and did an outstanding job. Safe & Happy Driving.

March 19, 2022

They do a good job. Polite, prepared. And here are some more words. Hope you’re satisfied. More

by Mcpflorida
Recommend Dealer
Yes
Employees Worked With
Bree
Mar 24, 2022 -

Audi West Palm Beach responded

Thank you for taking the time to leave us this great rating and review. Happy Driving!

March 15, 2022

As always Service and Sales (Michael and Lee) make my experience flawless. I'm now on my 5th AUDI and could not be happier with the product. Always available in person or by phone they are the best. More

by josephunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Aksoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Brennen
Mar 17, 2022 -

Audi West Palm Beach responded

Thank you so much for taking the time to leave us this fabulous review! We are thrilled to have had the pleasure of working with you on your 5th Audi purchase and are so happy to hear you had such a great experience. Safe and Happy driving!

March 15, 2022

While it was a bit disappointing that the service area was backed up and as a result my two recall repairs would not be completed that same day, the process of getting the loaner car was quick and easy. More

by Steve F.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alleyah Largaespada
Mar 17, 2022 -

Audi West Palm Beach responded

Steve - Thank you so much for taking the time to offer a great rating and review on your recent experience here at Audi West Palm Beach. Our team always strives for excellence in customer service and appreciates your kind words and feedback. We look forward to working with you again in the future!

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