Audi West Palm Beach

This was my first experience with a luxury dealer and my very first luxury purchase-I'm so excited with my new Audi Q5 (her name is Betty). Dennis Turner was my salesperson and he made sure that we (my husb very first luxury purchase-I'm so excited with my new Audi Q5 (her name is Betty). Dennis Turner was my salesperson and he made sure that we (my husband and I) were comfortable. I was impressed with his knowlege of the vehicle and how he wanted to make sure that we left with the vehicle of our choice at our price. In addition, the two finance guys, Chris (he's cute) and T.J. was also great with us. I can't imagine going to another dealership after this experience. My husband will be looking to upgrade his 300C in a year or two-hint, hint, hint. Overall good experience. I anticipate my service experience will be the same. Loyal Customer-Upendo Shabazz More

I had an extremely painless and stress free experience leasing my car. Rob Stribling, my salesman was the most knowledgable, efficient and helpful salesman. I have to say, the experience was actually fun leasing my car. Rob Stribling, my salesman was the most knowledgable, efficient and helpful salesman. I have to say, the experience was actually fun! They worked with me to get me a price that was within my budget and at my preferred terms. Ron Bacak, the sales manager was also a pleasure to deal with. I would HIGHLY recommend buying from this dealership. I will be referring my friends!!! Also, in my opinion, and I did a LOT of research before leasing from Braman, the Audi cars is the best on the market. I couldn't give the dealership, the people, or the car higher accolades. More

I was very impressed with the friendly and professional staff at this dealership. Chris Hill was wonderful to work with. His knowledge of the vehicle we purchased was quite evident as he did a great job staff at this dealership. Chris Hill was wonderful to work with. His knowledge of the vehicle we purchased was quite evident as he did a great job explaining all the great features in the Audi Q7. I also appreciated his fabulous personality. He was very attentive to our questions, very positive and professional. It was a pleasure to buy a car from Chris at Braman Audi. More

We were trying to buy a Q5 in Florida remotely from the UK and found it difficult to find an Audi dealer who would take us seriously. The experience on the phone with other dealers was generally poor, an UK and found it difficult to find an Audi dealer who would take us seriously. The experience on the phone with other dealers was generally poor, and all insisted we 'call into the dealership' despite me explaining that this was not possible. Q5's are thin on the ground so we needed to secure one ahead of our trip so that it could be delivered ASAP on our arrival. Also, it was difficult to get an accurate trade value on our old car without us taking it to a dealer. I stumbled across Dealerrater by accident when googling Audi dealers in Florida. No surprise that other people's experience in dealing with the other South Florida Audi dealers wasn't great either. I emailed Marty purely based on other people's comments on Dealerrater, particularly as a couple of the other comments were from people who bought from him remotely. Braman was 2 1/2 hours north from us, but I felt that it would be worth the drive to get the car we wanted with an honest deal and to avoid a bad experience. From the first email Marty went the extra mile to get the car we wanted and make the deal smooth. Marty found us the exact spec Q5 we wanted from stock, but it was going to be expensive to have a tow hitch fitted as the car was at the dealer already. No problem, Marty found another one the exact same spec that was still being shipped, so the tow hitch could be fitted at the port on arrival in the U.S. much cheaper than the dealer fitting it. How can other dealers not get us a Q5 at all but Marty at Braman can find 2 the exact same in 24 hours ??? 4 weeks later the Q5 was ready to collect when we arrived in Florida, as promised, and Marty kept us informed of it's progress by email. Marty also gave a trade value based on my honest description of our current car over the phone. He was good to his word and once he inspected the car, and it was as I described, he gave us the price we had agreed - no quibble. Our experience at the dealership was great. Braman is 5 minutes off junction 99 of the Turnpike and the minute we walked in the door everyone was very friendly. The Q5 was immaculately presented. Marty is a fun guy and made the collection process a breeze. Laura took care of all the paperwork and was also very friendly and efficient. Would I drive 2 1/2 hours to buy another Audi from Marty at Braman ?Absolutely ! If you aren't local to Palm Beach do yourself a favour and make the drive rather than put up with poor service from your local dealer. More

Dennis and the rest of Braman staff were very pleasant to work with. I really wanted this Audi and we came up with a good way to make it happen. I would do business with them again. work with. I really wanted this Audi and we came up with a good way to make it happen. I would do business with them again. More

Outstanding customer service!!! Jay was very helpful and I would definitely purchase a car from him again. Best buying experience I have ever had. Thanks Braman Audi. I would definitely purchase a car from him again. Best buying experience I have ever had. Thanks Braman Audi. More

Overall my experience with Braman Audi was positive. I've noticed that Braman dominates the West Palm Beach area, but I was still greeted promptly and in a friendly manner. I was taken seriously throug I've noticed that Braman dominates the West Palm Beach area, but I was still greeted promptly and in a friendly manner. I was taken seriously throughout the process. Rob was generally knowledgeable with the S5 and quickly sought out answers he did not know off the top of his head. In terms of price, I'm fairly pleased with the negotiated value, but I obviously was hoping for a bit more of a discount on the MSRP. Overall a great experience in buying my first car. More

I have been using Braman Audi for service since moving to West Palm Beach. The service staff have been courteous and responsive. All work completed has been to a high standard. Based on the strong custo West Palm Beach. The service staff have been courteous and responsive. All work completed has been to a high standard. Based on the strong customer service, I decided to work with Braman to trade our existing Audi for a newer model. The sales rep (Dennis Turner) was very proactive and responsive. He quickly put together a trade that made sense, took care of all administrative and transfer issues, and was readily available for all follow-up questions regarding the new vehicle (both before and after purchase). Sales service was seemless and professional. More

I went to Braman motors after speaking with my Client Service Advisor several times via telephone. Chris Hill was able to provide honest feedback and information prior to my arrival. While I ended up s Service Advisor several times via telephone. Chris Hill was able to provide honest feedback and information prior to my arrival. While I ended up spending more money than I anticipated I am happy with the vehicle that I selected. I would recommend this dealership to other. More

Osner Jeanlouis was a very knowledgeable, friendly and highly professional sales rep to deal with from the start. I had a million and one questions, on a daily basis, and was quite annoying, I'm sure! :) highly professional sales rep to deal with from the start. I had a million and one questions, on a daily basis, and was quite annoying, I'm sure! :) Osner dealt with me with unbelievable patience and always delivered the info I needed to make an informed decision in a timely fashion and in a friendly manner. When it was time to negotiate, it was clear that both Osner Jeanlouis and Theo Ribatto have their customers satisfaction at the top of their priority list. They offered me a deal that I felt comfortable with, all the while paying attention to my highly personalized "wish list" and overall happiness. I will always be a loyal Braman fan, and will request Osner each time! More