Audi West Palm Beach

Very pleasant experience, great salesperson Aly was fantastic to deal with. He was very knowledgeable and went above and beyond. When he found out that the car was a birthday present to myself Aly was fantastic to deal with. He was very knowledgeable and went above and beyond. When he found out that the car was a birthday present to myself -he presented it to me with a bow! More

Lee in sales and Danyella in finance were top class to work with. They made the process seamless! Thank you for all your efforts. Jessica work with. They made the process seamless! Thank you for all your efforts. Jessica More

Great service and atmosphere My daughter and I spent an afternoon buying a new Q5 from Audi WPB. Chad Childs was our salesperson and he was just great. He was friendly and listene My daughter and I spent an afternoon buying a new Q5 from Audi WPB. Chad Childs was our salesperson and he was just great. He was friendly and listened to what she wanted. We found a car in 30 minutes and got a terrific deal on her trade in. I’d recommend Chad and Audi WPB to anyone looking for a smooth transaction and a nice experience. More

Excellent service I was in and out in 30 minutes on a Saturday Donnie had everything set up and Daniella in financing was a pleasure Saturday Donnie had everything set up and Daniella in financing was a pleasure More

I traded my 2015 Audi A8L for a 2019 A8L at Audi West Palm. The entire experience only took a couple of hours. The sales staff were easy to work with. I can only say good things about the entire experience. The entire experience only took a couple of hours. The sales staff were easy to work with. I can only say good things about the entire experience. More

We traded in our leased 2018 Q5 SUV for a 2020 Q5 SUV IYAD Zouhairi was accomplished, efficient and most responsive to our customer needs. I would definitely return to buy another Audi...the staff and se IYAD Zouhairi was accomplished, efficient and most responsive to our customer needs. I would definitely return to buy another Audi...the staff and service department are very attentive. More

Let me start by saying I love my Audi Q5. However the cost of service at this dealership is outrageously high. I was charged $629 for labor for a 20000 mile service which could not have taken more than cost of service at this dealership is outrageously high. I was charged $629 for labor for a 20000 mile service which could not have taken more than 4 hours to complete. My car was picked up at 9:30 and I was called at 2:30 to inform me that the service was complete. In addition they sold me a wheel alignment service for which I was charged $390, which also is much higher than the going rate. Before this service experience I was prepared to get another Audi Q5 when my lease was up, but now I’m having second thoughts. After my car was returned and I saw the detailed breakdown of the charges as well as a charge for gas I called my service advisor and left a message expecting a call back, but it’s now 2 days later and he hasn’t returned my call. More

Dealer Preparation and Detailing - Subpar For starters upon inspection of the car, there were black scuffs on numerous areas of the chassis for which the salesman removed with some cleaning fl For starters upon inspection of the car, there were black scuffs on numerous areas of the chassis for which the salesman removed with some cleaning fluid. The Interior of the car had a black mark on the driver's side pillar, still visible even after cleaning attempt. Dashboard has some sort of glue on the glossy area, I had to remove. Aluminum frame around the plastic has some defect (not horrible). A rubber band apparently is still dried onto the turn signal. Two weeks after accepting delivery, the car was low on washer fluid and I literally used it maybe 4-5 times, it took over 1 gallon. Is this not "dealer prep"? More

Could not fix my squealing steering wheel after more than a handful of visits. They claimed to have changed the entire steering system but NO success. This is surely a manufacturing DEFAULT. a handful of visits. They claimed to have changed the entire steering system but NO success. This is surely a manufacturing DEFAULT. More

New car The service was perfect and made me realize the fantastic customer experience and services Audi offers....no comparison with Mercedes. It was a perfec The service was perfect and made me realize the fantastic customer experience and services Audi offers....no comparison with Mercedes. It was a perfect shopping experience. Thank you More