Audi West Palm Beach
West Palm Beach, FL
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They really know their customers and explained everything about the service and also explained additional work that should be done. After the extra work was done showing the results about the service and also explained additional work that should be done. After the extra work was done showing the results More
They are always very attentive and they do great work on my car. And Jason always very informative and professional. He always explains everything in details. Thank you my car. And Jason always very informative and professional. He always explains everything in details. Thank you More
Simply outstanding service; from the phone call at 1 pm on a Saturday we had a nail in a tire, to the service appointment confirmed on the phone and written confirmation sent within an hour...the service a on a Saturday we had a nail in a tire, to the service appointment confirmed on the phone and written confirmation sent within an hour...the service appointment the same day! Rental car, great technician (Ryan), friendly team and the quick, efficient and customer-friendly service so outstanding I could well look forward to my next service appointment, even with a car issue, because I know Audi West Palm Beach is the best! Call me if you want to hear more! Bennett Shuldman More
My sales person was exceptional . Hector did not try to oversell me he was interested in finding out what we wanted and helping us . Hector knows the product and was able to answer our questions. We had to oversell me he was interested in finding out what we wanted and helping us . Hector knows the product and was able to answer our questions. We had to order the car and he was always there to keep us up to date on its arrival . Hector couldn’t do enough for us when the car arrived he spent a huge amount of time explaining all the Q8 features . Hector is the best auto salesman I have ever dealt with . Be assured I will recommend him to my friends . More
Everyone was exceptionally accommodating and service oriented. Alan Wolfson ,my service rep for years, was instrumental in getting me to consider a new Audi. The sales person I dealt with was Keelan Kur oriented. Alan Wolfson ,my service rep for years, was instrumental in getting me to consider a new Audi. The sales person I dealt with was Keelan Kurzrock, who is not listed below, did an excellent job of showing me all about the car and its many features. I give him a 5 star rating He was available a few days later to help me deal with the MMI. My one issue is not with the dealership or its people but with Audi. Audi made the MMI set up process unnecessarily complicated. This should be set up so it can be handled with in one step More
Allan Wolfson and team did great job on resolving an issue with nail in tire of a five month old car with tires that could not be patched. Matching tire could not be located. Fortunately the tire distri issue with nail in tire of a five month old car with tires that could not be patched. Matching tire could not be located. Fortunately the tire distributor/manufacturer replaced all four tires. More
Service Manager Allan Wolfson: professional, expert knowledge base and expedited service. I really appreciate his being flexible in moving my appointment a couple of days due to my slight omission. He knowledge base and expedited service. I really appreciate his being flexible in moving my appointment a couple of days due to my slight omission. He was easily reachable and had his pulse on the status of my car when called, no going on hold. Extra effort in taking me around the show room to check out my next potential set of wheels. I can honestly say that his consistent (my second visit) service, help and friendliness has created one of my best service (anything) experiences. Thank you Allan for treating me right on 2 year / 20k mi check up and oil change. More
From the time I leased my Q5 I have nothing but praise for this dealership. Everyone from sales to service are knowledgeable, helpful, patient and kind. I highly recommend!!!! for this dealership. Everyone from sales to service are knowledgeable, helpful, patient and kind. I highly recommend!!!! More
My appoint was set on time and the waiting time for the service provided was reasonable approximately t 1.5hrs. Facility is clean and amenities i.e: coffee, muffins are available for the visitors. O service provided was reasonable approximately t 1.5hrs. Facility is clean and amenities i.e: coffee, muffins are available for the visitors. Overall a good experience. More