Audi West Palm Beach

Great staff. Great customer service overall nice place to visit and take of your car needs. I hope to see more Audi Apparel.... Rental was a nice choice as well to visit and take of your car needs. I hope to see more Audi Apparel.... Rental was a nice choice as well More

we were very happy with our service experience, everything was explained clearly and service was exceptional everything was explained clearly and service was exceptional More

I have bought two brand new vehicles from Audi west palm - 2015 A6 and 2021 Q7. I was not so smart to go back to them after experiencing horrible customer service with the first car. I forgot about the hor - 2015 A6 and 2021 Q7. I was not so smart to go back to them after experiencing horrible customer service with the first car. I forgot about the horrible service with A6 so, this pertains to 2021 Q7. After having multiple issues with the car that I almost paid 100k, I have gotten “0” help. The issues were- problem with adaptive lights, gaps on seats when bolsters engaged, torn up leather in thigh extension with broken Cover piece, MMI interface freezing, etc etc….. I have been waiting for more than 10 months- 10 MONTHS - to have a part replaced that was broken. My vehicle was returned with someone’s deodorant laden in the seats, and lights hanging loose after service. Service manager “Lewis” is nothing but incompetent. I even reached out to Audi USA, but no response. This dealership and the people here are pathetic and avoid this dealership if you want good vehicle with good service. I learned my lesson after spending more than 150K. If they take care of these issues, I will update the review. But avoid this clown dealer for your sanity. More

Excellent excellent for everything excellent service excellent excellent service excellent quality Excellent food excellent all around excellent excellent service excellent quality Excellent food excellent all around More

Very professional.. and very accommodating and great follow through.. they listen to the customers words follow through.. they listen to the customers words More

The showroom is grand and customers waiting for car service have a comfortable area with amenities. Everyone we met was courteous and helpful. Our salesman was personable and knowledgeable. He made t service have a comfortable area with amenities. Everyone we met was courteous and helpful. Our salesman was personable and knowledgeable. He made the buying experience actually pleasant. The same goes for the support staff right up to the GM. I will recommend this group without hesitation. More

Kept me up to date as to what was being done on the vehicle & went over all issues. vehicle & went over all issues. More

Orlando was fabulous. I love my new car. Everyone was friendly and considerate in demonstrating. the technology in my new Audi. It would. be hard to imagine a better experience,. friendly and considerate in demonstrating. the technology in my new Audi. It would. be hard to imagine a better experience,. More

From beginning to end I was very satisfied with the service and particularly happy with how Adam Romeo handled a cranky old man. Many thanks service and particularly happy with how Adam Romeo handled a cranky old man. Many thanks More

Brought our Q5 in for oil change special. Michael Brennen our service tech was very concerned that our car was working correctly that he kept the car in the shop, arranging for a loner car for us and Brennen our service tech was very concerned that our car was working correctly that he kept the car in the shop, arranging for a loner car for us and repaired the defects. A pleasure to deal with. More